About the author

Phillip Parker

Phillip Parker is a former merchant services agent turned small business advocate and the author of "Fee Sweep," which teaches merchants how to dramatically lower their processing rates, eliminate junk fees, and avoid fine-print scams. He founded CardPaymentOptions.com to help merchants enact positive change in the credit card processing industry.


Google+

 

Phillip can help you find an ethical and honest processor that will offer you great rates.
Click here to request a free provider consultation.

Permanent link to this article: http://www.cardpaymentoptions.com/credit-card-processors/braintree-payment-solutions/

6 comments

Skip to comment form

  1. Silvia

    I wish i could give Braintree a half of a star considering they ran my business to the ground. I signed up for Braintree after being with Stripe Payments that is (phenomenal).
    I decided to open up a third website and i thought of being outside of the box after all they had better pricing. Needless to say i made a giant mistake by giving my business to braintree for payments. Braintree took payments and i was approved for a account in no time, after providing all the proper documentaion i was good to go. I even received a email from Marty Chanes, saying i was good to go and i could go about fulfilling orders and operate my business as normal. Day’s pass and braintree hasnt made any funding to be but my merchant account was acquiring currency daily. I reached $9,000 and made a call to the offices located in Chicago I was tethered with on the phone when i asked who can direct me to help with pulling a record of ACH funding that were or should have been transferred to me. I was never allowed to speak to Marty Chanes but others. I was told my account was under review and my fund would be held until i reached a certain amount. I was outraged! i have been fulling orders and fronting clients because i thought i had a reliable merchant that would be paying me soon. I told them i had cleared any review and was given the ok from “Marty Chanes” and i took his word i shipped merchandise. They said they couldnt pay me unless i showed them i had shipped i said ok thats easy and provided tracking numbers and invoices. I was tethered with once again and was told they needed to hold my funds for 90 days!!!!!!!!!!!!
    A small business cant survive without a flow of income and now these customers that paid haven’t really paid because now i wouldn’t be seeing the money. I felt robbed and felt like my money was being taken and held hostage. Braintree decided they were taking back my account because i had another business and used another merchant and they frown upon that. Also Bobby with Braintree stated because 3-4 customers cards declined i needed to be held in review, I was furious and told them my business would fail because i used my personal savings to ship to clients and invested in merchandise as they had assured me i was good to go 7 days prior. All over a couple declines ! I hate braintree my niche idea and small start up was ruined because of them. I was left with no choice but to close up shop and was left with bills and merchandise because braintree lies to there clients and gives accounts and allows you to build and build revenue and turns around and tells you there holding it for 90 days!!!! Meanwhile you starve your business fails and your left with nothing. What you choose is your prerogative, my idea made 9k in a week and i honestly think they couldn’t handle such vast money being made. They are a nightmare run the other way they pick and choose who and what they want. There owned by Paypal which is awesome but braintree sure is there own problem and entity and now my dream crusher. I wish you the best of luck and recommend Stripe they handle business well, i read somewhere that Stripe was founded by Paypal but that’s there own monopoly.

    Did you find this review helpful? Yes   No

    2 / 3 found this review helpful.
  2. Tina

    Hi Phillip,

    I am looking for a new solution to online processing since Google dumped its Google Checkout. I am looking at Braintree ( Google is partnering with them) and you stated that there was no monthly fees. But, on their site they state there is a $35.00 monthly fee.
    I have a physical terminal hooked into my phone line for people who come into our shop. I am considering using that account for online purchases as well. I really like Ecwid for my shopping cart and can use the emulate Authorize.net but it will take some setup.

    Did you find this review helpful? Yes   No

    1. Phillip

      Hi Tina,

      I believe the monthly fee to which you are referring is charged if you choose to only use Braintree’s payment gateway in conjunction with your current merchant account provider. Otherwise, you just pay Braintree’s transaction fee when you make a sale using the integrated credit card processing service.

      Here is an list of other Google Checkout Alternatives: Google Checkout Alternatives

      Did you find this review helpful? Yes   No

  3. Sammy

    Braintree will not provide payment gateway solutions, unless the majority of the users/ customers reside in the US. This is the information I got when I tried to get a payment gateway for my website. My users live all over the globe, and a large percentage of them reside in Asia,

    If a company has a condition that the majority of users should live in the US, and the “target audience should be those living in the US”, how does this company qualify as a provider of international payment gateway solutions?

    This company’s service is NOT international if this is a condition to get a service,

    Did you find this review helpful? Yes   No

  4. Anonymous

    Switched from Intuit Merchant Services + Authorize.net and couldn’t be happier. Braintree has been a great company to work with. Very professional, courteous and helpful through the entire process. Plus, for smaller businesses, you only get charged what you use (similar to PayPal – which has subsequently purchased Braintree).

    Cutting out the higher merchant fees with Intuit, plus the recurring Gateway fees of Authorize.net allowed me to save thousands of dollars within the first 6 months of switching. And your fees are removed at the time of deposit, rather than end of month.

    Strongly suggest Braintree!

    Did you find this review helpful? Yes   No

    1. Phillip

      Hello,
      When you leave a testimonial as “Anonymous,” it really brings into question its authenticity. I would recommend replying to this comment with your business name and location if you want other merchants to take your review seriously. Thanks!

      Did you find this review helpful? Yes   No

Leave a Reply

Your email address will not be published. Required fields are marked *

 
Follow Us
 :  :  :  : 
Sitemap | Terms of Use | Privacy Policy | User Review & Comment Policy | FTC Disclosure
x 
Get Rate Quotes