Bravo Payment Systems Reviews & Complaints

Bravo Payment Systems logo
5
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How did they treat you? ▼

Company Overview

Bravo Payment Systems is a merchant account provider that specializes in traditional debit and credit card processing solutions as well as mobile and e-commerce payments. as a reseller of First Data / Fiserv and TSYS.

Location & Ownership

According to a message we received from Bravo Payment Systems, Randy Maizi is the owner of the company. Bravo Payment Systems is a registered ISO/MSP of Wells Fargo Bank, NA, Concord, California, and Woodforest National Bank. The company is headquartered at 34119 W. 12 Mile Rd. Suite 201, Farmington Hills, MI 48331.

Bravo Payment Systems Customer Reviews

Here's What Their Clients Say

Customer Reviews Summary
Total Online Complaints <10
Live Customer Support Yes
Most Common Complaint N/A
Recent Lawsuits No

Minimal Complaints

Bravo Payment Systems has received only one negative review, and it does not accuse the company of being a scam or ripoff. In this instance, the client claimed to have ordered a second credit card terminal that was never received, despite being paid for. Unfortunately, it is unclear whether the client received a resolution to this issue. Despite this isolated incident, the scarcity of public complaints reflects positively on Bravo Payment Systems. If you have your own review of Bravo Payment Systems, please share it in the comments below.

Legal Standing

No outstanding class-action lawsuits or FTC complaints have been filed against Bravo Payment Systems. Dissatisfied clients with concerns about the company’s practices can consider reporting them to the relevant organizations.

Customer Support

Bravo Payment Systems offers live phone support, likely facilitated through First Data, according to its website. However, its current support channels do not meet the criteria for a top-rated payment processor for customer service.

Contact Information

  • (866) 369-7088 – Toll-Free General Support
  • (248) 409-1050 – Local Office
  • (248) 530-7510 – Fax

Other Support Options

  • Customer support form

Bravo Payment Systems Online Ratings

Here's How They Rate Online

Online Ratings Summary
BBB Reports 0

Clean Profile

The Better Business Bureau currently rates Bravo Payment Systems an “A+” and does not list the company as an accredited business. There are no complaints or reviews against the company. At this time, we agree with the BBB’s rating.

Bravo Payment Systems Fees, Rates & Costs

A Closer Look at The Contract

Cost & Fees Summary
Cancellation Penalties Yes
Monthly & Annual Fees Yes
Processing Rates Variable
Equipment Leasing Yes

Unknown Contract Terms

There is very little specific information to be found online regarding the standard Bravo Payment Systems contract. Bravo Payment Systems does not list its pricing on its website, and there are no client complaints that mention specific costs. The company is a reseller of First Data (Fiserv), which means that its standard contract may be very similar to the standard First Data contract.

First Data (Fiserv) offers a wide variety of contract terms and pricing plans, but its standard agreement is typically a multiyear contract with an early termination fee of $495, a monthly PCI compliance fee of $19.95, and tiered pricing. Businesses that process up to $50,000 each month will receive a swiped rate of 2.69% plus $0.19 and a keyed-in rate of 3.69% plus $0.19. Businesses whose monthly charges exceed $50,000 will receive a swiped rate of 2.29% plus $0.19 and a keyed-in rate of 3.29% plus $0.19. Another facet of these contracts are non-cancellable, long-term equipment leases through First Data Global Leasing.

Virtual Terminal and Payment Gateway Pricing

In addition to its storefront payment processing services, Bravo Payment Systems also dedicates a portion of its website that advertises its virtual terminal and payment gateway services. The company uses First Data Global Gateway to process transactions through virtual terminals. However, the exact pricing on either of those services is not disclosed. According to this pricing schedule, merchants will be charged rates determined under Schedule C of their Merchant Service Agreement. Exhibit A of the pricing schedule also reflects that a monthly payment gateway fee and set-up fee are assessed.

Variable Pricing

It is likely that Bravo Payment Systems has the freedom to alter these contract terms as it chooses, and Bravo’s pricing and fees will likely depend on a client’s business type as well as the agent setting up the account. Bravo’s contracts could either be very expensive or could potentially replicate the value offered by budget-friendly merchant accounts. If you have any knowledge of the standard Bravo Payment Systems contract, please share that information in the comment section below this review.

Bravo Payment Systems Employee Reviews & Sales Tacitcs

Should You Work For Them?

Jobs & Marketing Summary
Uses Independent Resellers Unknown
Telemarketing Possible
Misleading Marketing No
Discloses All Important Terms No

Inside and Outside Sales Staff

Bravo Payment Systems appears to market its services primarily through a team of inside and outside sales agents. It is unclear at this time whether the company compensates its agents on an independent contractor basis or in a full-time, W-2 capacity. This is an important distinction because independent 1099 contractors are often paid purely on commission and receive little training. They are therefore often motivated to sign clients up for the most expensive contract terms possible, which typically results in a large number of merchant complaints. In this case, we are unable to locate any Bravo Payment Systems reviews that mention deception or nondisclosure by the company’s sales agents.

No Deceptive Quotes

In addition to this clean complaint history, we are unable to locate any “teaser” rates or false advertising on the company’s website. As a result, we will award the company an “A” in this category for the time being. If you suspect, however, that Bravo is overcharging you, you can double-check your monthly bill with a third-party statement audit.

Our Bravo Payment Systems Review Summary

Our Final Thoughts

Bravo Payment Systems rates as a reliable credit card processing provider according to our rating system. The company is showing very few complaints for its size and time in business, but we still do not have specific details regarding its contract terms. For this reason, readers should be sure to inquire about all possible fees, to read all documentation before signing up with the company, and to compare Bravo’s offerings to those of top-rated credit card processors.

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Which is Most Important for You?

If you had to pick one, which quality would you say will be the most important with your next credit card processor? Tap or click your selection to register your vote:

  1. Low Transaction Fees
  2. No Monthly Fees
  3. No Contract
  4. Reliable Customer Support
  5. Quick Signup

Testimonials & Complaints

How Did Bravo Payment Systems Treat You?

2 User Reviews

  • Miles Teresa

    I’ve been using Bravo Payment Systems for over a year now, and I must say, they’ve been a game-changer for my business! The seamless payment processing has made transactions a breeze, and I no longer have to worry about lengthy delays or frustrating errors. Bravo’s top-notch security measures have also given me and my customers peace of mind, knowing that our sensitive data is in safe hands.

    The customer support team at Bravo deserves a special shout-out too! Whenever I’ve had a question or needed assistance, they’ve been quick to respond and resolve any issues with a friendly attitude. It’s refreshing to work with a company that truly values its customers.

    Overall, I couldn’t be happier with Bravo Payment Systems. They’ve streamlined my payment process and provided exceptional service throughout. I highly recommend them to any business looking to level up their payment game!

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