About the author

Phillip Parker

Phillip Parker is a former merchant services agent turned small business advocate and the author of "Fee Sweep," which teaches merchants how to dramatically lower their processing rates, eliminate junk fees, and avoid fine-print scams. He founded CardPaymentOptions.com to help merchants enact positive change in the credit card processing industry.


 

Phillip can help you find an ethical and honest processor that will offer you great rates.
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Permanent link to this article: http://www.cardpaymentoptions.com/credit-card-processors/cardpayment-solutions-california/

15 comments

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  1. Dave

    Rep signed us up for a web terminal which we never used. After being billed over $950 without running a single transaction we called to see if they would waive the $250 cancellation fee and they declined the request. $950+ is not enough markup for sending me 14 sheets of paper. Unfair!

  2. stephanie

    BEWARE of signing anything with this company. myself and a co-worker are still being screwed by cardpayment solutions. the rep. flat out lied, you can NEVER get through to customer service, and when you finally do get through to them they will just say” i’m sorry must be a billing error give us 30 to 75 days to get your money back .” I can not wait for my contract to be up, I will take my business else where and close out my banking account so they can’t continue to steal from me.

    1. Leanne Richards-Williams

      Hi I am checking out this Card payment solutions company …what is the customer service number that they gave you? Please reply asap to assist me in my investigations. Thank you so much for you help?

  3. Lisa Wetmore

    I have been with Ron Miller of Card payment solutions since 2006. Until recently I had no doubts an had thought at least that I was having a good experience. Unfortunately that experience has tuned into a small business
    Nightmare! I switched credit card companies in February of 2012 from Financial Services to North American Bank Card. For a a couple of months everything seemed fine I have to admit that Ron Miller seemed very competent , confident and trustable.. Around June I called Ron and told him that too much money was coming out of my account, ( I’m a tiny business.) he said he would fix it and made some justification. I called him every month after that and he said he’d investigate and I would get busy and forget until the next month. In September I figured it out that both companies were taking money out my account. I had signed papers for and quit back in February 2011 and I brought I to his attention with facts and figures. Since then he promised me several times in writin the company would pay me he would pay me and that has gone on Oct., Nov., Dec., and January. Once more he still never cancelled me after all this. It’s been incredibly stressful and cost me over 1200$. Watch out for this company an Ronald Miller. I’ve gotten nothing but lies!!

    1. Phillip Parker

      Hi Lisa,

      Is your review for CardPayment Solutions or North American Bancard?

  4. Kristine Schlitzer

    We were also lied to about the fees and the cancellation policy. They even took the processing terminal I owned to set it up to work with there system and unknown to me at the time switched it out to a new one and charged me for it. They never returned my terminal which I paid $400.00 for. I hate this company they are rude and greedy and I hope a class action lawsuit comes against them cause I would like to see some justice. I only have 2 months of my contract left. They are the worst!

  5. Karen

    I am a merchant that has used Card Payment Solutions for several years. Then I began checking rates, and realized that I was being severely overcharged. I changed companies in Sept and still cannot get Card Payment solutions to quit charging fees against my checking account. They have acknowledged that the account has been closed but still continue to charge fees.

    1. Angela

      The same thing happened to me.

  6. REYES

    I got into a contrac with Card Payment Solutions two months ago by a persuasive salesman. I took his words of reassurances that I was getting into a contract that I could cancel ANYTIME WITH NO PENALTIES OR CHARGES; he went as far as writing some of his verbal statements on the contract and crossed out some printed statements. To my dismay when I got to read the fine print states that “no matter what the representative said or crossed-out on the contract, did not matter and only the contract would stand’. I have a copy of this contract and waiting for something to go to court (is there a class suit out there? I would love to join.

  7. james Dean

    I was an agent with this company. New to the industry I believed what my employer told me. The rates and fees seemed good and very competitive. After a few months I started to get complaints from a few customers, when i addressed the complaints i was told by the corp office they were typos or oversight, and were taken care of. Sad to say I switch hundreds of customers to this company before i found out how crooked they were.
    After i quit them my customers begged me to help them get rid of card payment. So when I did Card payment came after e to sue me for lost fees and damages with a huge legal team. I’m still fighting. I think i owe it to these I signed up with these crooks to help them get away from them. And Card Payment seems to want to make me and other agents pay for helping out their victims.

    Never Never trust card payment. Most of their agents are pawns and do not know the evil they work for.

  8. Ana

    On February 2012, I signed a contract with them, their agent offered me a low rate, $5 monthly statement fee, and no cancelation fee. Now they are applying a higher rate, the statement show additional fees that I was never told, and I have to pay $325 for early cancellation fee. Also, with the statement I received a letter informing me that the rates are going to go higher and additional charges are going to be applied on my next statement. The agent mislead me and was not honest in regards to the fees. Be careful in doing business with them. I wish I would have read this website before signing the contract with them. Please don’t do business with them.

    1. Cheryl

      Ana -
      Thank you for posting. They have been in my store numerous times and when they could not/would not leave me a copy of the quote so that I could make a spreadsheet and compare, I knew something was not right (red flag). The salesperson is now calling still trying to get me to ‘look’ at it again, and I told her no and quit bothering me I am absolutely not interested in their company. If they were a legit company, they would have no problem leaving me documentation in which to compare.
      Thanks
      Cheryl

  9. Ella

    DO NOT USE THIS COMPANY. They steal money out of your account. Closed merchant account Sept 2010 and found them taking money out of our checking account 14 months later. When we called – were told a letter was sent stating a new program that we needed to OPT out of. Never received letter and was told account was never closed.

    I have a signed document and confirmed fax that it was closed. Their agent agreed it was an error on their end but it would take a month to get out money back that they stole 14 months after account was closed.

  10. Jamie

    Card Payment solutions is a complete scam. It’s the worst company I have ever done business with. They forged my signature on my contract on a place where I didnt sign and then told me to try and prove it. They charge fees on top of fees that were never mentioned at any time prior and lie about what they will charge you then tell you theres nothing they can do. terrible customer service. DONT DO BUSINESS WITH THEM!!

  11. Daniel Scott

    Be careful of these folks, they will promise you the world, give you 100% satisfaction guantatees and low rates. Sign the contract, fees from 10 to 50 start adding on, my 10.00 service was 59.00 before interest. These guys are crooks. Promised next day funding, yea right, then they tell you its extra. I thought I was thorough, even had the salesman in my home, bait and switch is what I call it. NO ETHICS.

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