About the author

Phillip Parker

Phillip Parker is a former merchant services agent turned small business advocate and the author of "Fee Sweep," which teaches merchants how to dramatically lower their processing rates, eliminate junk fees, and avoid fine-print scams. He founded CardPaymentOptions.com to help merchants enact positive change in the credit card processing industry.


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Permanent link to this article: http://www.cardpaymentoptions.com/credit-card-processors/itransact/

2 comments

  1. Alex

    I’ve used iTransact for several years now. Upon reading review AFTER I launched my account I think the start up costs may have been high. However, my rep is amazing. The service is excellent and they are super easy to work with. I started using the Android App a few months ago and it is pretty solid. The downside to the app is there is no CC swiper to integrate with my phone. I hear this is in the pipeline though.

    Did you find this review helpful? Yes   No

  2. GKK

    I used to work for iTransact, I am normally really annoyed by employees of other companies posing as customers write a review so instead I am just letting you know. Yes I did work for iTransact, and yes I am writing this review. I my goal is not to tell you how great iTransact is but to tell you my opinion of it from the inside, it just happens to be a good one. I am not a business owner and have never had a merchant account so I could not tell you what it is like totally to have a merchant account with iTransact. But I can tell you this:

    I loved working here, my bosses were honest and I enjoyed working for them. I was never once told to lie about something, ever. Helping the merchants to save money on their fees was never discouraged and management always told us how important our clients were and how we should always look for ways to give that extra 1% in our service. In fact awards are given out monthly to employees who had done something especially extra for the clients. Great customer service is encouraged at iTransact. I was never involved in pricing, so I cannot tell you anything about that. But I know that the customer service at iTransact is top notch, none better. I know that you will be satisfied with your service at iTransact.

    GKK

    Did you find this review helpful? Yes   No

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