Primary Merchant Solutions
Primary Merchant Solutions Overview
Primary Merchant Solutions (primaryms.com) is a merchant account provider that also goes by the name of “Merchant on the Move.” “Merchant on the Move” appears to refer to a software product offered by the company as well as an alternate business name. The company offers online and mobile debit and credit card processing, ATM services, check and EBT processing, gift and loyalty cards, recurring billing, and reporting. Primary Merchant Solutions also offers online and mobile processing options as well. Primary Merchant Solutions is a registered ISO/MSP of Synovus Bank in Columbus, Georgia. The company’s website does not appear to provide any information about its time in business, its processing network, or its location.
Primary Merchant Sales & Marketing Tactics | A+
Primary Merchant Solutions appears to rely on affiliate programs, referrals, and resellers to market its services. Although it is unclear at this time whether the company employs independent sales agents, we are currently unable to locate any negative Primary Merchant Solutions reviews that accuse the company’s sales team of unethical behavior. Primary Merchant Solutions also does not appear to engage in any deceptive advertising strategies in its official materials.
Primary Merchant Costs & Contract Terms | A
There is very little publicly available information about the standard Primary Merchant Solutions contract. The company’s websites do not disclose its specific rates and fees, and there are no merchant complaints online that mention problematic terms. The company is likely a reseller of a much larger processor, but the identity of this processor is currently unknown. The total lack of complaints about the company’s contract terms leads us to believe that most of its clients are satisfied with their service. If you have any knowledge of the standard Primary Merchant Solutions contract (including early termination fees, PCI compliance fees, and service length), please leave that information in the comment section of this review.
Primary Merchant Complaints & Service | A+
We are currently unable to locate any Primary Merchant Solutions reviews that accuse the company of being a ripoff or a scam. The company’s Merchant on the Move service has multiple positive reviews in the Google app store, but this may not accurately reflect the quality of its merchant services contract and service. The complete absence of any complaints about the company suggests that it employs a proactive and available customer service team. Although Primary Merchant Solutions primarily offers customer support through an email form on its website, this line of communication appears to provide adequate service to its clients.
Primary Merchant Solutions BBB Report | N/A
As of this review, Primary Merchant Solutions is not listed with the Better Business Bureau (BBB). Given the fact that it has no BBB rating and we do not have a great deal of information about its contract or complaint history, we will not factor a BBB profile into the company’s rating at this time.
According to all available information, Primary Merchant Solutions rates as a reliable merchant services provider. We are currently unable to confirm the company’s location, corporate history, contract details, processor, or hiring practices, so its overall rating may be subject to change once this information comes to light. The company also does not have a BBB rating at this time.
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