Process Pink Payments
Process Pink Payments Overview
Process Pink Payments (processpink.com) is a merchant account provider headquartered in Miami Beach, Florida. The company claims to be owned by an entity known as TOT Group, Inc., but it appears to rely on Cynergy Data for its processing network. Founded in 2008, the company offers debit and credit card processing to merchants in the United States. Additionally, the company also provides risk management, fraud detection, point-of-sale equipment and industry-specific payment solutions for businesses in retail, e-commerce, hospitality, petroleum, supermarkets, healthcare and more. The company states that a portion of every transaction processed by Process Pink Payments is donated to the National Breast Cancer Foundation. Process Pink Payments is a registered ISO/MSP of BMO Harris Bank, N.A., in Chicago, Illinois, and Wells Fargo Bank, N.A., in Walnut Creek, California. Its corporate headquarters is located at 3363 NE 163rd Street, Suite 705, North Miami Beach, FL 33160.
Process Pink Payments Sales & Marketing Tactics | A+
Process Pink Payments appears to partner with ISOs and independent sales agents to market its services. This practice is usually linked to elevated merchant complaints, but we are currently unable to locate any negative Process Pink Payments reviews that mention unethical conduct by the company’s sales team. The company also does not appear to engage in any deceptive advertising strategies in its official materials.
Process Pink Payments Costs & Contract Terms | A
There is currently very little information available about the standard Process Pink Payments contract. The company appears to be powered by Cynergy Data, which means that its contract terms are likely to resemble the contract terms of Cynergy Data. These terms vary based on a merchant’s size, business type, and time in business, but they appear to generally be three-year agreements with early termination fees of $495 and PCI Compliance fees of up to $185. It is very likely that Process Pink has the authority to alter some of these provisions as it deems necessary, and the total absence of complaints about the company’s terms indicates that most of its clients are satisfied with their service. Additionally, the company’s donation of a portion of its earnings to breast cancer research may hold some appeal for merchants. If you have any knowledge of the standard Process Pink Payments contract, please leave that information in the comment section of this review.
Process Pink Payments Complaints & Service | A+
We are currently unable to locate any Process Pink Payments complaints that accuse the company of being a ripoff or a scam. In fact, the only review of the company available outside of the BBB at this time is an unverified testimonial in the comment section of this review. Process Pink Payments may outsource its customer service to the larger entities that own it, or it may service accounts directly. Its website lists dedicated phone support lines for merchants, and the lack of complaints about the company indicate that this system does an effective job of resolving complaints in-house.
Process Pink Payments BBB Report | A (CPO Adjusted)
Process Pink Payments is not an accredited business with the Better Business Bureau (BBB). As of this review, the company has a “B” rating with the BBB and has had one complaint filed against it in the last 36 months. This complaint was related to billing and collection and was resolved with BBB assistance. The primary factor lowering the company’s BBB rating is a lack of information about the company. Given the company’s low complaint rate and the fact that information about the company is not especially difficult to locate, we have adjusted the BBB’s grade to an “A” for the purposes of this review.
Process Pink Payments rates as a reliable merchant services provider according to our rating system. The company is showing only one complaint across all consumer protection websites at this time, but little is known about its contract terms. The company’s commitment to supporting breast cancer research may be an attractive feature for many merchants.
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