About the author

Phillip Parker

Phillip Parker is a former merchant services agent turned small business advocate and the author of "Fee Sweep," which teaches merchants how to dramatically lower their processing rates, eliminate junk fees, and avoid fine-print scams. He founded CardPaymentOptions.com to help merchants enact positive change in the credit card processing industry.


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Permanent link to this article: http://www.cardpaymentoptions.com/credit-card-processors/transnational-bankcard/

4 comments

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  1. Tim

    VERY SHADY COMPANY!!! Hidden fees all over the place! Sales reps tell you one thing but it is far from reality. AVOID Transnational….period!

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    2 / 2 found this review helpful.
  2. Transnational is a scam

    Terrible and deceptive business practices. They are NOT honest from day one. You will have to fight them month to month with all the fees they attach on your statement. It is a nightmare to deal with them. They switched phone numbers more than multiple times and very hard to get a hold of them.

    They are still trying to charge us money even after 4 years of contract is expired with them. They are bullying, pressuring, dishonest and terrible customer service when you need them. They will get you in a 4 year lease for a terminal to run your credit cards and you will end up paying $1500 for a machine you don’t even own anymore. I have never seen a worse business practice then these IL based company does. I have filed with every authority and I will be posting anywhere I can find. They still want to charge us $250 for some whatever they came up with. Our contract done with them 6 months ago and we have never missed a single payment or violated the contract. They are saying we are in a lifetime contract with them and to get out is $250.

    One good suggestion to anyone who is looking to to do business with them. Just go find another company. Do not do any business with Transnational. They have such a bad reputation and terrible customer service with terrible business practices. They will lie straight to your ear on the phone and keep lying to you until you sign the contract, Then you are done ! go find some other company. Do not do business with Transnational Bankcard Inc.

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    2 / 3 found this review helpful.
    1. Sarah Troop

      I have been with TransNational for 2 years and they are by far the best processor I have worked with in 12yrs of business. I am writing this only for the fact that with any company you will have complaints and those are the ones that are documented. People NEVER write down their excellent experiences. I have seen with within my own business. I have assisted thousands of customers over the years who are happy and they never write a great review. However you have one customer who no matter what you do for them can not make them happy they will write a negative one. It is my opinion that one or few bad complaint should not outway countless you have helped. I did my research upon signing up with TransNational and they have and still have an A+ rating with BBB and they have most certainly lived up to that.

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      2 / 3 found this review helpful.
      1. Phillip Parker

        Hi Sarah,

        In order to authenticate your testimonial, please reply to this comment with your business name and location. Thanks!

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        1 / 1 found this review helpful.

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