Patient comfort and convenience are of the utmost importance for any mental health professional. As a psychiatrist or a psychologist, you can differentiate yourself from competitors and improve patient satisfaction by offering a diverse array of payment options. These should include cash, checks, credit cards, debit cards, prepaid cards, and ACH transfers as well as in-person and online payments. You can also streamline your operations with additional business management tools like accounting software integration and online invoicing. But for every merchant account provider that can help your psychiatry practice, there are ten waiting to lock you into expensive equipment leases, long-term contracts, and high transaction fees. How are you supposed to tell a good option from a bad one?
To make your search easier, we’ve put together the following list of the best credit card processors for psychologists. The providers on this list offer in-person payment options, online billing, accounting integration, and other useful tools for growing and maintaining your mental health clinic. They are also known to provide low-commitment contracts with transparent pricing and quality customer support. To find the perfect provider for your office, be sure to research each processor’s products and features and compare pricing and terms.
Best Merchant Accounts for Psychologists
Host Merchant Services is a Newark, Delaware-based merchant account provider that is well-suited for psychology practitioners. The company’s products and services include point-of-sale solutions, online marketing tools, an online payment gateway and virtual terminal, mobile credit card processing, third-party software integration, and merchant cash advance. Host Merchant Services specializes in e-commerce businesses and provides a free website and email address to new merchants who require them. Host is a great fit for psychologists who would like to accept payments in person and online for an affordable price.
Host Merchant Services has received only positive feedback on public forums, with most reviewers singling out the company’s customer service for praise. Host offers interchange-plus pricing with no early termination fees to all of its merchants, meaning that users will enjoy the most transparent pricing model available and can cancel service without penalty. The BBB gives Host an “A+” rating, and CPO also gives the company an “A+.”
For more information, visit the Host Merchant Services website or call (888) 727-4538.
Based in Woodland Hills, California, PaymentCloud is a merchant account provider that specializes in serving standard to high risk business types. The company’s products and services include point-of-sale solutions, mobile phone swipers, an online payment gateway and virtual terminal, EMV-compatible terminals, and merchant cash advances. These features allow merchants to accept payments on-site using their phones as well as through online billing. For those reasons, PaymentCloud is a good option for psychologists as it allows them to easily deal with patients directly at the office while allowing them to pay online through a virtual terminal from the comfort of their home.
PaymentCloud provides a dedicated account rep to all new merchants for the life of the account. The company has not received any negative complaints on consumer forums, and it customizes its pricing according to each merchant’s business type and processing history. The BBB does not maintain a profile for PaymentCloud at this time, but CPO gives the company an “A.”
For more information, visit the PaymentCloud website or call (888) 506-7859.
Active since early 2014, Fattmerchant is a merchant account provider leading the industry’s move toward flat-rate, subscription-style pricing. The company’s products and services include EMV-compatible countertop terminals, a virtual terminal, an online payment gateway, an online shopping cart, mobile phone processing, QuickBooks integration, online invoicing, and recurring billing. Fattmerchant is capable of serving all standard-risk psychologists and offers a comprehensive dashboard for tracking all payments and customers.
Fattmerchant offers multiple pricing plans with different rates. Merchants can select either a plan that charges a flat fee on all transactions or a plan that charges a fixed monthly fee plus a fixed per-transaction dollar amount above interchange. In other words, merchants can choose whether or not they are charged a percentage markup on each transaction. Fattmerchant currently has an “A” rating on CPO and an “A+” rating with the Better Business Bureau.
For more information, visit the Fattmerchant website, or call (866) 397-9826.
Located in Chesapeake, Virginia, CDG Commerce is another great option for psychiatry offices of all sizes and types. CDG has been privately owned since 1998 and offers a proprietary payment gateway (as well as a discount on Authorize.Net’s payment gateway), a virtual terminal, QuickBooks integration, mobile phone processing, sales reporting, security breach protection, and vulnerability scanning. CDG Commerce is ideal for therapists that require a simple, low-cost, fully integrated method for accepting payments online or in person.
CDG Commerce only charges a low, fixed fee per transaction and offers competitive contractual terms, including no annual fees, monthly minimums, or termination fees. CDG also offers next day funding to most business types. CDG has earned an “A+” rating in our review as well as an “A+” rating with the BBB.
For more information, see the CDG Commerce website or call (888) 393-1079.
Inner Fence, a joint venture with the processor Merchant Focus, offers the widest platform compatibility among the providers in this list. Inner Fence can be used with both iPhone and Android devices as well as Windows and Mac computers, making it a versatile virtual terminal that can take payments on nearly any internet-connected device. The service is available to both U.S. and Canadian psychologists and offers customer support via email and telephone. It’s well-suited for psychologists who seek the convenience of taking card payments both on-site and at the office.
Unlike most of the other picks in this list, Inner Fence charges a monthly service fee ranging from $39 to $49 based on a user’s location and preferred payment schedule. It also charges 2.9% plus $0.30 for all transactions, which may be a drawback for low volume and micro-merchants. Additionally, the service requires an Authorize.net account that will likely result in additional monthly fees.
Learn more in our Inner Fence Review, or visit the Inner Fence website.
Headquartered in Chicago, Illinois, Payline Data has consistently rated as one of the best merchant account providers on CPO since we first reviewed the company. Payline is capable of serving psychiatrists’ offices of all sizes and specialties. The company offers traditional retail credit card terminals, mobile phone credit card processing (via Flint), an online payment gateway and virtual terminal, QuickBooks integration, digital invoicing, and API integration for websites. Payline Data is a capable and affordable option for almost any counseling service, from self-employed or home-based psychologists to large mental health clinics.
In addition to its wide array of services, Payline Data offers interchange-plus pricing with month-to-month contracts and no early termination fees. As a result, the company enjoys a large number of positive testimonials from its clients on this website and in other consumer protection forums. The Better Business Bureau currently assigns Payline Data an “A+” rating, and CPO also gives Payline an “A+.”
Based in San Francisco, California, Dharma Merchant Services is a highly rated merchant account provider that places a corporate emphasis on social consciousness and community outreach. The company’s products and services include countertop terminals, mobile device payment processing, an online payment gateway and virtual terminal (Authorize.Net), QuickBooks integration, small business financing, and custom fundraising pages for non-profits. The company also extends special pricing to non-profit organizations and donates a percentage of its profits to non-profits of its choosing every year. Dharma is best suited to provide savings for non-profit counseling centers and psychiatrists who process over $10,000 per month.
Dharma scores highly in our review and elsewhere due to its positively reviewed customer service, transparent marketing practices, competitive interchange-plus rates, and fair service agreements. The BBB currently assigns a rating of “A+” for Dharma Merchant Services, while CardPaymentOptions.com also gives the company an “A+.”
For more information, see the Dharma Merchant Services website or call (888) 404-1237.