Credit and Debit Card Processing for Psychology Practices
Patient comfort and convenience are of the utmost importance for any mental health professional. As a psychiatrist or a psychologist, you can differentiate yourself from competitors and improve patient satisfaction by offering a diverse array of payment options. These should include cash, checks, credit cards, debit cards, prepaid cards, and ACH transfers as well as in-person and online payments. You can also streamline your operations with additional business management tools like accounting software integration and online invoicing. But for every merchant account provider that can help your psychiatry practice, there are ten waiting to lock you into expensive equipment leases, long-term contracts, and high transaction fees. How are you supposed to tell a good option from a bad one?
To make your search easier, we’ve put together the following list of the best credit card processors for psychologists. The providers on this list offer in-person payment options, online billing, accounting integration, and other useful tools for growing and maintaining your mental health clinic. They are also known to provide low-commitment contracts with transparent pricing and quality customer support. To find the perfect provider for your office, be sure to research each processor’s products and features and compare pricing and terms.
Top Picks for Merchant Services for Psychologists
Host Merchant Services is a Newark, Delaware-based merchant account provider that is well-suited for psychology practitioners. The company’s products and services include point-of-sale solutions, online marketing tools, an online payment gateway and virtual terminal, mobile credit card processing, third-party software integration, and merchant cash advance. Host Merchant Services specializes in e-commerce businesses and provides a free website and email address to new merchants who require them. Host is a great fit for psychologists who would like to accept payments in person and online for an affordable price.
Host Merchant Services has received only positive feedback on public forums, with most reviewers singling out the company’s customer service for praise. Host offers interchange-plus pricing with no early termination fees to all of its merchants, meaning that users will enjoy the most transparent pricing model available and can cancel service without penalty. The BBB gives Host an “A+” rating, and CPO also gives the company an “A+.”
Based in Woodland Hills, California, PaymentCloud is a merchant account provider that specializes in serving standard to high-risk business types. The company’s products and services include point-of-sale solutions, mobile phone swipers, an online payment gateway and virtual terminal, EMV-compatible terminals, and merchant cash advances. These features allow merchants to accept payments on-site using their phones as well as through online billing. For those reasons, PaymentCloud is a good option for psychologists as it allows them to easily deal with patients directly at the office while allowing them to pay online through a virtual terminal from the comfort of their home.
PaymentCloud provides a dedicated account rep to all new merchants for the life of the account. The company has not received any negative complaints on consumer forums, and it customizes its pricing according to each merchant’s business type and processing history. The BBB does not maintain a profile for PaymentCloud at this time, but CPO gives the company an “A.”
Located in Chesapeake, Virginia, CDG Commerce is another ideal option for psychology offices of all sizes and types. CDG has been privately owned since 1998 and offers a proprietary payment gateway (as well as a discount on Authorize.Net’s payment gateway), a virtual terminal, QuickBooks integration, mobile phone processing, sales reporting, security breach protection, and vulnerability scanning. CDG Commerce is ideal for psychology locations that require a simple, low-cost, integrated method for accepting online and in-person payments.
CDG Commerce only charges a low, fixed fee per transaction and offers competitive contractual terms, including no annual fees, monthly minimums, or termination fees. CDG also offers next-day funding to most business types. CDG has earned an “A+” rating in our review as well as an “A+” rating with the BBB.
National Processing offers several small business processing options and can assist psychologists in finding the right mobile POS or virtual terminal for their needs. The company offers two pricing options: one an interchange-plus program or a “zero-fee” program, both of which offer competitively priced rates.
National Processing has a clean reputation with just one complaint filed in the last three years, which is not concerning in nature. Our independent review finds National Processing to be a solid option for most psychologists.
Shopify is primarily known as an e-commerce platform for online merchants, but the company also offers a point-of-sale software solution for iPad and iPhone. The Shopify POS app can accept cards via a headphone jack card swiper, or a $129 EMV reader and includes features like inventory syncing with a web store, emailed receipts, automatic tax calculations, basic email marketing, and in-store refunds. This flexibility makes Shopify an excellent option for small psychology offices.
The Shopify payment service can also be paired with a Shopify online store, which comes with numerous customization options. Shopify POS is a great fit for psychologists who would like to accept payments on-site using their phones as well as through online billing. Shopify has an “A+” rating with the BBB, and we give it an “A+” rating as well.