Clique Payments Reviews & Complaints

Clique Payments Logo
Overall Score
5
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How did they treat you?

Note: As of 2023, the Clique Payments website is down. The status of the company is currently unclear. We will continue monitoring the situation, and if you have any information about whether Clique Payments is still in business, please let us know in the comments below.

Overview

Clique Payments offers credit card processing and merchant services for businesses. This article will review the company's service offerings, pricing structure, contract terms, and customer feedback. We will discuss the transparency of their fees, the quality of their customer support, and the overall satisfaction levels reported by clients. By the end of this article, you will have a clear understanding of what Clique Payments provides and whether their services are suitable for your business's payment processing needs.

About Clique Payments

Founded in June 2017, Clique Payments is a software development company and merchant account provider that provides seamless payment processing integration with accounting software. In 2021, Clique Payments was acquired by Atlantic-Pacific Processing Systems. It appears Clique Payments may have been fully absorbed by APPS.

Clique Payments Homepage

Clique Payments Payment Processing

Clique Payments can be used for integrated payment processing with QuickBooks, FreshBooks, Xero, and other accounting and invoicing tools. The company also advertises multiple payment gateways including CardConnect, USAePay, WorldPay, Authorize.Net, PayPal, NMI, and Stripe.

Clique Payments Customer Reviews

Here's What Their Clients Say

Customer Reviews Summary
Total Online Complaints <10
Live Customer Support No
Most Common Complaint N/A
Recent Lawsuits No

Positive Reputation

We couldn’t find any negative Clique Payments reviews, suggesting that the company maintains a positive reputation and is unlikely to be a scam or ripoff. Despite its relatively short time in operation, Clique Payments has upheld a clean complaint record, indicating ethical business practices. This absence of complaints reflects well on the company’s commitment to customer satisfaction. If you have any feedback on Clique Payments, please share it in the comments below.

Legal Standing

There are no outstanding class-action lawsuits or FTC complaints against Clique Payments. Clients with grievances can consider reporting their concerns to the relevant supervisory organizations.

Customer Support

Clique Payments provides multiple customer support channels, including a service form, chat, email support, and a phone number on their website. While it may not meet the standards of the top-rated payment processors for great customer service, it appears to adequately serve the needs of its clients at present.

Clique Payments Contact Number

  • (217)-636-4706 – Local Office

Other Support Options

Clique Payments Online Ratings

Here's How They Rate Online

No Profile Available

The Better Business Bureau does not maintain a profile for Clique Payments at this time. We therefore will not factor a BBB rating into this review.

Clique Payments Fees, Rates & Costs

A Closer Look at The Contract

Cost & Fees Summary
Cancellation Penalties Yes
Monthly & Annual Fees Yes
Processing Rates Interchange + $0.10 (After 100th Transaction), Variable for Virtual Terminal
Equipment Leasing Unclear

Variable Contract Terms

Clique Payments promotes interchange-plus pricing on its website. Available for $40 per month through the Intuit app store, Clique Payments doesn’t charge transaction fees for the first 99 payments each month. A $0.10 fee is applied from the 100th transaction onward. While partnering with CardConnect, Clique Payments doesn’t require its users to switch payment processors, allowing clients to maintain their existing pricing models instead of adopting CardConnect’s terms.

CardConnect’s contract terms aren’t publicized on its site, but reports have indicated contracts up to five years, with a monthly PCI compliance fee of $8.25, potentially high early termination fees (as much as $750), and various monthly charges. Some recent complaints have mentioned an annual fee of up to $288, charged retroactively. CardConnect’s standard application lists a monthly minimum fee of $25, a statement fee of $5, and a PCI non-compliance fee of $19.95 per month.

Virtual Terminal and Payment Gateway Pricing

Clique Payments also features virtual terminal and payment gateway services on its website. The company utilizes several gateways, including CardConnect, USAePay, WorldPay, Authorize.Net, PayPal, NMI, and Stripe. Additional costs, such as gateway fees, technical support fees, batch fees, and transaction charges, vary based on the chosen payment gateway.

No Red Flags

There are currently no complaints specific to Clique Payments’ pricing. This absence of dissatisfaction suggests that clients are content with their pricing. Given the variety of potential contract types through CardConnect, businesses are advised to thoroughly understand their contracts and be alert to unfavorable terms. Readers are also recommended to explore our selection of the top merchant accounts for more options.

Clique Payments Employee Reviews & Sales Tacitcs

Should You Work For Them?

Jobs & Marketing Summary
Uses Independent Resellers Yes
Telemarketing Possible
Misleading Marketing No
Discloses All Important Terms No

Outside Sales Team

Clique Payments appears to outsource its merchant services marketing to referral partners like CardConnect. We have not found any Clique Payments reviews that mention deceptive conduct. In general, this compares favorably to our list of the best credit card processors. However, CardConnect has received dozens of complaints related to misleading rate quotes from independent sales agents. For now, we will assume that Clique Payments does not directly engage in unethical sales tactics, but merchants should be aware of CardConnect’s reputation.

No Deceptive Rate Quotes

Clique Payments does not list any misleading rate quotes or unrealistic guarantees in its official marketing materials. If you suspect that a Clique Payments sales agent has misled you about your rates, you can double-check your monthly bill with a third-party statement audit.

Our Clique Payments Review Summary

Our Final Thoughts

Clique Payments rates as a reliable credit card processing provider. The company maintains a clean complaint record despite its close affiliation with CardConnect. However, detailed information about Clique Payments’ pricing and fees remains scarce, so prospective clients are encouraged to inquire about the full terms before committing. FreshBooks users should compare Clique Payments’ pricing with that of other top payment processors integrated with FreshBooks to ensure they secure the best value and service.

Location & Ownership

Clique Payments lists its address as 3676 Fiddler LN, Bethpage, NY. Much of the marketing copy on the company’s website is written in broken English, which may indicate that the company’s operations are based offshore. Syed Musab is listed as the CEO of Clique Payments. Abe Maghaguian is the president and CEO of APPS.

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Testimonials & Complaints

How Did Clique Payments Treat You?

1 User Reviews

  • Andres Vera

    I’ve been using Clique Payments for my business transactions, and I must say, it’s been an absolute game-changer! Their platform offers seamless payment processing that has significantly improved my overall efficiency. The user interface is intuitive, making it a breeze to navigate through different payment options.

    What sets Clique Payments apart is their top-notch security measures, giving me peace of mind knowing that my customers’ data is well-protected. The customer support team is also outstanding, always available to address any queries or concerns promptly.

    Since integrating Clique Payments, my business has experienced a noticeable increase in customer satisfaction, thanks to the smooth and hassle-free payment experiences. I couldn’t be happier with this service, and I highly recommend Clique Payments to any business looking for a reliable and user-friendly payment solution. Kudos to the team behind this fantastic product!

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