Clique Payments 2023: Card Processing Reviews & Complaints
(217) 636-4706 Note: As of 2023, the Clique Payments website is down. The status of the company is currently unclear. We will continue monitoring the situation, and if you have any information about whether Clique Payments is still in business, please let us know in the comments below.
Company Overview
Founded in June 2017, Clique Payments is a software development company and merchant account provider that provides seamless payment processing integration with accounting software. In 2021, Clique Payments was acquired by Atlantic-Pacific Processing Systems. It appears Clique Payments may have been fully absorbed by APPS.
Article Summary
Before we dive in, here’s a short summary of what we’ll cover:
- Clique Payments’ various payment processing services.
- The company specifically works to integrate with popular accounting software.
- Clique Payments may be out of business as their website is down.
- The company has received few complaints.
- The pricing structure for Clique Payments is unique, offering 99 transactions per month at a flat $40 per month fee, with interchange plus pricing after.
Clique Payments Payment Processing
Clique Payments can be used for integrated payment processing with QuickBooks, FreshBooks, Xero, and other accounting and invoicing tools. The company also advertises multiple payment gateways including CardConnect, USAePay, WorldPay, Authorize.Net, PayPal, NMI, and Stripe.
Location & Ownership
Clique Payments lists its address as 3676 Fiddler LN, Bethpage, NY. Much of the marketing copy on the company’s website is written in broken English, which may indicate that the company’s operations are based offshore. Syed Musab is listed as the CEO of Clique Payments. Abe Maghaguian is the president and CEO of APPS.
Table of Contents
- Costs & Contract: Offers variable pricing through…
- Complaints & Service: Has received fewer than…
- BBB Rating: Does not have a profile with…
- Sales & Marketing: Does not hire independent sales agents and has not…
Clique Payments Customer Reviews
Here's What Their Clients Say
| Item | Result |
|---|---|
| Total Online Complaints | <10 |
| Live Customer Support | No |
| Most Common Complaint | N/A |
| Recent Lawsuits | No |
No Public Complaints
We are unable to locate any negative Clique Payments reviews, which is a good sign that the company isn’t a ripoff or a scam. Clique Payments has been active for a short time, but it is a positive sign to see that it has maintained such a clean complaint record. We will interpret this lack of client complaints as evidence that the company is operating ethically. If you have any Clique Payments reviews to make, please do so in the comments below.
Clique Payments Lawsuits and Fines
We have not found any outstanding class-action lawsuits or FTC complaints filed against Clique Payments. Dissatisfied clients who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.
Clique Payments Customer Support Options
Clique Payments offers a customer service form, chat, email support, and a phone number on their website. Still, it is likely their service falls short of our top-rated payment processors for great customer service, but it appears to serve the company’s clients well for now.
Clique Payments Customer Support Options
- (217)-636-4706 – Local Office
Other Support Options
- Customer service email address at [email protected]
Clique Payments Online Ratings
Here's How They Rate Online
No Profile Available
The Better Business Bureau does not maintain a profile for Clique Payments at this time. We therefore will not factor a BBB rating into this review.
Clique Payments Fees, Rates & Costs
A Closer Look at The Contract
| Item | Result | >
|---|---|
| Cancellation Penalties | Yes |
| Monthly & Annual Fees | Yes |
| Processing Rates | Interchange + $0.10 (After 100th Transaction), Variable for Virtual Terminal |
| Equipment Leasing | Unclear |
Variable Contract Terms
The company’s website prominently advertises interchange-plus pricing. Clique Payments itself costs only $40 per month through the Intuit app store and does not charge any transaction fees for the first 99 payments per month. It applies a $0.10 transaction fee to the 100th transaction and any additional transactions in a given month. Due to the company’s partnership with CardConnect, it is likely that its standard merchant account contract is similar to the standard CardConnect contract. However, Clique Payments does not require its users to switch payment processors, so clients are free to keep their current pricing rather than switch to CardConnect.
CardConnect doesn’t disclose its contract terms on its website, but we have seen reports of contracts up to five years, a PCI compliance fee charged each month for $8.25, high early termination fees (up to $750), and other monthly fees. Recent complaints mention an annual fee of up to $288 that is applied retroactively at the end of the relevant year. A copy of the company’s standard application (available below) also lists a monthly minimum fee of $25, a statement fee of $5, and a PCI non-compliance fee of $19.95 per month.
Virtual Terminal and Payment Gateway Pricing
In addition to its storefront payment processing services, Clique Payments also dedicates a portion of its website to advertising its virtual terminal and payment gateway services. The company relies on multiple payment gateways by processing payments through CardConnect, USAePay, WorldPay, Authorize.Net, PayPal, NMI, and Stripe. Additional rates and fees, including gateway fees, technical support fees, batch fees, and additional transaction rates typically apply to these e-commerce services. However, those additional rates and fees depend on which payment gateway a client utilizes.
No Red Flags
We cannot find any Clique Payments complaints related to the company’s pricing, and there’s no reason to believe that the company’s clients are dissatisfied with their pricing at this time. It is possible that Clique Payments offers a wide range of potential contract types through CardConnect, so businesses should understand how to spot undesirable terms in their contract. We also encourage readers to check out our list of the providers of the best merchant accounts.
Clique Payments Employee Reviews & Sales Tacitcs
Should You Work For Them?
| Item | Result |
|---|---|
| Uses Independent Resellers | Yes |
| Telemarketing | Possible |
| Misleading Marketing | No |
| Discloses All Important Terms | No |
Outside Sales Team
Clique Payments appears to outsource its merchant services marketing to referral partners like CardConnect. We have not found any Clique Payments reviews that mention deceptive conduct. In general, this compares favorably to our list of the best credit card processors. However, CardConnect has received dozens of complaints related to misleading rate quotes from independent sales agents. For now, we will assume that Clique Payments does not directly engage in unethical sales tactics, but merchants should be aware of CardConnect’s reputation.
No Deceptive Rate Quotes
Clique Payments does not list any misleading rate quotes or unrealistic guarantees in its official marketing materials. If you suspect that a Clique Payments sales agent has misled you about your rates, you can double-check your monthly bill with a third-party statement audit.
Our Clique Payments Review Summary
Our Final Thoughts
Clique Payments rates as a reliable credit card processing provider according to our rating criteria. The company enjoys a clean complaint record despite its close affiliation with CardConnect. However, readers should be aware that we have not found detailed information about the company’s pricing and fees. We will continue to monitor the company and update this review as needed. For now, FreshBooks users should be sure to compare Clique Payments’s pricing to that offered by other top payment processors for FreshBooks.
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Andres Vera
I’ve been using Clique Payments for my business transactions, and I must say, it’s been an absolute game-changer! Their platform offers seamless payment processing that has significantly improved my overall efficiency. The user interface is intuitive, making it a breeze to navigate through different payment options.
What sets Clique Payments apart is their top-notch security measures, giving me peace of mind knowing that my customers’ data is well-protected. The customer support team is also outstanding, always available to address any queries or concerns promptly.
Since integrating Clique Payments, my business has experienced a noticeable increase in customer satisfaction, thanks to the smooth and hassle-free payment experiences. I couldn’t be happier with this service, and I highly recommend Clique Payments to any business looking for a reliable and user-friendly payment solution. Kudos to the team behind this fantastic product!