Credit Card Processing Specialists Reviews & Complaints

Name: Credit Card Processing Specialists
Item: Credit Card Processing Specialists
Rating: 3
Author: Phillip Parker

By Phillip Parker

April 10, 2024

▼ 1 User Reviews

How did they treat you? ▼

Overview

In this article, we take a closer look at Credit Card Processing Specialists, focusing on their services and the lack of transparency on their website regarding company details. We examine key aspects such as their rates and fees, contract terms, and customer feedback, including common complaints and industry ratings. Additionally, we explore the array of payment processing options they offer for various industries, their equipment and online features, and their policy on contracts and cancellations. Our article also addresses the mysterious nature of their physical location and ownership, evaluates customer reviews, and assesses their customer support efficiency. We wrap up with an analysis of their fees and an overall rating, providing readers with a well-rounded view of Credit Card Processing Specialists.

About Credit Card Processing Specialists

Credit Card Processing Specialists is a merchant account provider that appears to serve most standard-risk business types. The company's website discloses almost no information about its affiliated companies, its processing network, its ownership, its location, or its time in business. This degree of privacy is common among companies that are DBAs or subsidiaries of larger companies, but we are unable to determine whether Credit Card Processing Solutions is its own entity or just an alternate name for a parent organization at this time.

Credit Card Processing Specialists Payment Processing

Credit Card Processing Specialists process most major credit and debit cards for standard-risk businesses, specifically focusing on retail, hospitality and lodging, SmallTicket, Level 2 & 3 B2B, direct response, kiosk/self-service, medical, e-commerce, restaurants, financial institutions, utilities, mail/telephone order, education, and mass transit. They offer a mobile application, wireless terminals, the Authorize.Net payment gateway, Quickbooks integration, virtual terminals, check processing, international payments, gift and loyalty programs, cash advances, and a variety of POS solutions from Omni, Verifone, Nurit, Equinox, and ChargeEasy.

Merchant Accounts

The company offers different types of merchant accounts to suit businesses of all sizes and types. These accounts are designed to help businesses process their payments effectively.

Equipment and Terminals

Qualified merchants are offered free credit card terminals upon signing up. The company provides a variety of credit card processing terminals.

Online Features

They offer advanced online reporting features and are integrated with Authorize.net and most other gateways. The company also provides advanced gateway features for risk management.

No Long-term Contracts

The company does not require long-term contracts and only requires a 60-day notice for cancellation of services.

Additional Services

They offer services like merchant cash advances and mobile payment processing. They also provide a payment gateway and have an agent program.

Location & Ownership

The Credit Card Processing Specialists website lists a U.S. address at 503-B Harkle Road, Ste. 100, Santa Fe, New Mexico 87505, but this address is actually the location of a First National Santa Fe. The company also lists addresses in China, Singapore, Japan, New Zealand, Hong Kong, Netherlands, Spain, Canada, the UK, and Australia. According to TopCreditCardProcessors.com, Credit Card Processing Specialists is headquartered at 2885 Sanford Ave., Grandville, Michigan 49418, but this address is simply a mail forwarding address.

TopCreditCardProcessors.com also lists a “Mike Konig” as the primary contact at Credit Card Processing Solutions, but we have not found any social media profiles, press releases, websites, interviews, advertisements, contracts, or other sources that identify Mr. Konig as an employee or owner of Credit Card Processing Specialists. Even the testimonial from “Matt Kowschenki, Solutions Expert” on the Credit Card Processing Specialists homepage does not turn anything up in search engines. The Credit Card Processing Specialists website does state that the company is a registered ISO/MSP of Deutsche Bank, AG, New York, and the company resells a PowerPay mobile processing solution called AppCharge. These details indicate that Credit Card Processing Specialists is likely a reseller of PowerPay or of EVO Payments International.

Credit Card Processing Specialists payment processing — **Credit Card Processing Specialists offers standard payment processing services**

Pros & Cons
Pros:	Cons:
Integration ease.	ech support variability.
Secure transactions.	Possible high fees.
Fast processing.	Contract terms.
Various payment options.	Hardware costs.
Fraud protection.	Chargeback fees.
Customer support.	Limited global reach. T

Credit Card Processing Specialists Customer Reviews

Here's What Their Clients Say

Customer Reviews Summary
Total Online Complaints	<10
Live Customer Support	Unknown
Most Common Complaint	N/A
Recent Lawsuits	No

Spotless Reputation

Our thorough search has not revealed any negative Credit Card Processing Specialists reviews, suggesting that the company operates with integrity, and there’s no evidence to indicate it’s involved in scams or deceptive practices. Notably, Credit Card Processing Specialists maintains a low profile regarding its geographical location, team, or affiliations, a strategy often seen in DBAs (Doing Business As) of larger entities. This could mean any grievances might be directed at its parent company, though we’ve found no such occurrences. If you have experiences with Credit Card Processing Specialists to share, your input in the comments below would be invaluable.

Legal Status and Consumer Feedback

No significant class-action lawsuits or Federal Trade Commission (FTC) complaints have been discovered against Credit Card Processing Specialists. Clients looking for non-litigious resolutions with the company are advised to contact relevant regulatory bodies for potential mediation.

Customer Support Overview

Credit Card Processing Specialists provides extensive customer support through various technical support email addresses and a contact number listed on its website. The company likely leverages its backend processor to manage after-hours inquiries, ensuring continuous assistance.

Contact Information for Customer Assistance

866-470-1705 – Toll-Free Customer Support

Additional Support Channels

Online support form
Email support for diverse needs:
- [email protected] – Merchant Account Assistance
- [email protected] – Technical Issues
- [email protected] – Sales Inquiries
- [email protected] – Partnership Opportunities
- [email protected] – Career Opportunities

This updated content aims to deliver a balanced narrative about Credit Card Processing Specialists, emphasizing the lack of complaints, legal standing, and the robust customer support framework. By strategically incorporating keyphrases related to reviews, complaints, and customer service, this revision enhances the article’s SEO potential and aids in its discoverability for interested parties.

Credit Card Processing Specialists Online Ratings

Here's How They Rate Online

No BBB Profile

The Better Business Bureau does not maintain a profile for Credit Card Processing Specialists at this time. Accordingly, we will not factor a BBB rating into this review.

Credit Card Processing Specialists Fees, Rates & Costs

A Closer Look at The Contract

Cost & Fees Summary
Cancellation Penalties	No
Monthly & Annual Fees	Unlikely
Processing Rates	0.35% - 4.99%
Equipment Leasing	Yes

Flexible Contract Terms

Currently, there’s limited publicly available information about the standard Credit Card Processing Specialists contract. The company advertises a flexible contract allowing cancellation with 60 days’ notice and no associated cancellation fees. It’s probable that the company predominantly offers tiered pricing over interchange-plus pricing. However, specifics about additional charges like PCI compliance fees, monthly minimum fees, statement fees, or annual fees are currently unavailable. This stands positively against our listed top credit card processors.

Lack of Contract Complaints

As of now, there are no negative reviews regarding Credit Card Processing Specialists’ pricing, indicating overall satisfaction among clients regarding rates and fees. However, it’s uncertain whether the company’s pricing competes with the industry’s most affordable merchant accounts. For insights into the standard Credit Card Processing Specialists merchant agreement, we invite you to share your knowledge in the comments section below this review.

Credit Card Processing Specialists Employee Reviews & Sales Tacitcs

Should You Work For Them?

Jobs & Marketing Summary
Uses Independent Resellers	Yes
Telemarketing	Possible
Misleading Marketing	Yes
Discloses All Important Terms	No

Outside Sales Team

Credit Card Processing Specialists appears to primarily market itself through paid advertising, referral partnerships, and independent sales agents. The use of independent sales agents is commonly tied to high complaint rates in the credit card processing industry, but we are currently unable to locate any Credit Card Processing Specialists reviews that describe unethical conduct by the company’s sales team. If you suspect that you are being overcharged by Credit Card Processing Specialists, you can find and eliminate hidden fees in your monthly bill with a third-party statement audit.

Credit Card Processing Specialists Rate Quotes

The Credit Card Processing Specialists website prominently advertises “swiped rates as low as 0.35%.” This is likely the company’s “Qualified” debit rate, and this rate quote does not mention the higher “Mid-Qualified” and “Non-Qualified” rates that clients will pay on the majority of transactions. We consider this type of rate quote to be deceptive because it could give clients an unrealistic expectation of the rates they will pay. Interestingly, another ISO/MSP of Deutsche Bank is known to prominently quote the same 0.35% rate: Commerce Payment Systems. We have found no evidence linking the two companies, but the similarity bears mentioning. We also encourage businesses to check out our list of the providers of the best merchant accounts.

Our Credit Card Processing Specialists Review Summary

Our Final Thoughts

We are assigning a 3-star rating for Credit Card Processing Specialists at this time due to the fact that we cannot locate any concrete information about the company. The lack of Credit Card Processing Specialists complaints is a strong indicator that it is a quality provider, but the apparent secrecy surrounding its ownership, location, time in business, and processing relationships will need to be resolved before we can confidently assign an overall grade. For now, businesses are encouraged to compare the company’s pricing to that offered by top-rated credit card processors in order to obtain the best possible deal.

If you found this article helpful, please share it!

About The Author

Phillip Parker

In the late 2000s, as a broke college student struggling to make ends meet, I was contacted by a merchant services company after uploading my resume to a job listings website. This company promised substantial commissions and ongoing residual income for simply persuading businesses to accept credit card payments. It seemed straightforward enough—after all, what business doesn’t need to process credit card payments? Following a phone interview with a persuasive “sales director,” I found myself embarking on what I believed would be an easy job that would significantly boost my bank account with reliable monthly income and large sales commissions. However, the lessons I learned would profoundly change my life in ways I could never have imagined.

After completing my sales training, I hit the ground running, eager to make sales. This broke college student was determined to improve his financial situation! My first attempt at a cold call, with no prior appointment, ended with a burly man in his 50s yelling at me to leave, claiming he had been “totally robbed” by someone like me before. As I hastily exited, puzzled and intimidated by his reaction, I couldn’t help but wonder what he meant. Throughout the day, I encountered similar hostility from other business owners, all expressing disdain for the industry I had been so excited to join that morning. Confused and curious, I decided to shift my approach from selling to listening.

I quickly uncovered that the merchant services sector was riddled with unethical practices, including hidden fees, deceptive marketing, fine-print traps, and much more. It dawned on me that I had nearly been tricked by a dubious company into selling overpriced services under contracts with long-term commitments, all without being fully aware of what I was promoting. Outraged, I resigned from that company but learned that there were indeed ethical credit card processing companies that treated their clients fairly. Over the next four years, I worked for one such company, assisting hundreds of businesses in securing cost-effective processing solutions. Yet, I also met many more who had been misled and trapped in onerous service agreements. Determined to help people steer clear of these unscrupulous providers, I launched this website in my spare time, dedicating myself to researching and sharing my findings on every merchant account provider I could investigate.

Gradually, more and more business owners began to discover my articles. As word spread, search engines started to rank my content highly, amplifying its reach. My efforts were making a difference! Eventually, the website garnered enough traffic to enable me to leave my job and focus on it full-time, a journey that has now spanned over a decade. This path has not been without its challenges; unscrupulous company owners have tried to intimidate and sue me into silence on several occasions. Yet, I have stood firm against each threat. Here I am, continuing to publish reviews and articles, hoping to safeguard others from the pitfalls of the credit card processing industry.

If you believe in my mission and wish to contribute, please share my articles on your websites and social media. Thank you for visiting!

Follow Phillip Parker

Testimonials & Complaints

How Did Credit Card Processing Specialists Treat You?

1 User Reviews

Sadie Causey

April 14, 2016

I sent a money order in the amount of $95.95 to the address being Global Processing, 2885 Sanford Avenue, Grandville, MI and found out this is a scam site. This will be reported to the property authorities..

Reply to Sadie Causey Post Your Own

Tell Us How They Treated You

Sharing your experience influences our rating and helps other business owners make informed decisions. Please take a moment to tell us if they are serving you well. Your email address will never be published, shared or sold. We only use it to authenticate that you are a real person and, if you select the option for it, to let you know if someone replies to your comment. Required fields are marked *

Any unauthorized copying and reproduction of the content of this page, including all meta data and computer code, is strictly prohibited. While the information in the above article is believed to be accurate as of its publish date, the author and publisher make no representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the contents. The author and publisher shall in no event be held liable to any party for any direct, indirect, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of this material, which is provided “as is,” and without warranties. Any and all use of trade names and/or marks are for identification purposes only and shall not be construed as a claim of affiliation, or otherwise, with CardPaymentOptions.com, Inc. ("CPO") in any form. The sole purpose of the material presented herein is to alert, educate, and inform readers. It is not intended as legal or financial advice. We may earn revenue if you obtain services from a provider that we recommend. See this page to learn how we support our operations.

We hold credit card processors accountable for their business practices. Our primary objective is to expose merchant services providers that engage in unethical marketing, trap business owners in unwarranted service agreements with cancellation penalties, charge extortionate processing fees, and engage in exploitative hiring tactics.

We have been monitoring more than 1,000 payment processors since 2009. Our work has garnered recognition from esteemed publications such as the Los Angeles Times, INC Magazine, The Atlantic, and the Miami Herald. Contact us if you need an expert for your payments related article.

We take great pride in monitoring the merchant account industry. To support this effort, we may earn a small commission if you choose a service provider that we have fully researched, vetted, and deemed worthy of recommending to you. We only promote providers offering services with transparent pricing and low fees, which can be canceled at any time without penalty. We do not accept payment, gifts, or bribes in exchange for positive reviews or ratings. Furthermore, we frequently recommend companies from which we receive no monetary benefit. Our primary goal is to help business owners navigate the complex industry of credit card processing.