The FastTransact website is no longer active, and it appears that FrontStream has rebranded FastTransact as “FrontStream Payments”. Merchants should assume that FrontStream, FastTransact, and FrontStream Payments are related, but these organizations may have different areas of focus. We will not update this FastTransact review and encourage our users to visit our FrontStream Payments review for more up to date information.
Formerly Known as “FastTransact”
Founded in 2002, FastTransact (fasttransact.com) is a merchant account provider that serves most standard-risk business types. FastTransact originally operated as an independent e-commerce payment processor until it was acquired by a company called “FrontStream” in 2010. Between 2010 and 2018, FastTransact’s products and services were sold under the FrontStream name. In May 2018, FrontStream was acquired by Marlin Equity Partners, and it appears that FastTransact has once again been spun off into an independent brand. FrontStream is now a separate company division focused on non-profit merchant accounts, while FastTransact is dedicated to a more conventional user base of small business owners.
FrontStream appears to be a reseller of Chase Paymentech, Elavon, First Data, and TSYS. The company claims to serve over 10,000 merchants and process over $2.5 billion dollars per year. FrontStream was known to have once operated under the name of Direct Technology Innovations (DTI), but FastTransact does not appear to have any connection to this brand.
Headquartered in Virginia
FastTransact lists its primary address at 11480 Commerce Park Drive, Suite 300, Reston, Virginia 20191 and its operations center at 16-18 West King Street, Lancaster, Pennsylvania 17604. FrontStream also displays these addresses on its website, indicating that the two companies still share some resources. FastTransact Merchant Services LLC is a registered ISO/MSP of Elavon, Inc, Georgia; Chase Paymentech Solutions, LLC; First National Bank of Omaha, Omaha, Nebraska; Merrick Bank, N.A., Chicago, Illinois; Deutsche Bank, USA, New York, New York; and Wells Fargo Bank, N.A., Walnut Creek, California. FastTransact does not disclose the names of its executive leadership team, but William C. Wood is listed as the CEO and president of FrontStream.
FastTransact Review Table of Contents
- Costs & Contract: FastTransact offers a three-year contract with a variable early termination fee.
- Complaints & Service: FastTransact has received fewer than 10 public complaints.
- BBB Rating: FastTransact has two profiles with the Better Business Bureau and has received two complaints in the past three years.
- Sales & Marketing: FastTransact appears to hire independent sales representatives but has not received any complaints about its sales practices.
- Rates & Fees: How Merchants Got The Best Rates With FastTransact