Financial Transaction Services Overview
Financial Transaction Services May Have Overcharged You
If you accepted credit cards through Financial Transaction Services or any other credit card processing company between 2017 and 2019, recent changes to the law may entitle you to refunds of certain debit card and credit card processing errors and overcharges. See this post to find out if your were among the businesses affected and to learn how you can get your money back.
Updated 2/11/19: Financial Transaction Services (FTS) is now operating under the name CardConnect. Learn more in our CardConnect review.
Financial Transaction Services (FTS – ftservice.com), also known as CardConnect, is a small payment processing company that provides credit card processing services. Founded in 2006 by CEO Brian P. Shanahan, FTS has partnered with FTV Capital, Comerica Bank and SecureNet Payment Systems to expand their products and services. The company’s headquarters are located at 1000 Continental Drive, Suite 600, King of Prussia, Pennsylvania 19406.
FTS offers processing solutions that allow businesses to accept payments online, in-store and over the phone. The company also offers account management and consulting services aimed at increasing operation efficiency. Clients also receive 24/7 customer service and access to the company’s own web-based application, “FTS Connect,” for processing payments.
The Better Business Bureau has assigned this company a “C+” rating. FTS received this rating as a result of the 19 complaints filed against the business and the length of time taken by the business to resolve these complaints. Of the 19 complaints, two concerned unspecified advertising or sales issues, while eight had to do with billing or collection issues. Nine of the complaints involved problems with products or services, most stemming from difficulties in terminating the services. At this time, all complaints have been resolved to the merchants’ satisfaction.
On other consumer protection sites, no direct claims have been filed against the company.Are you a decision maker with Financial Transaction Services? Claim this review.
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