High Risk Holdings Reviews & Complaints
Company Overview
Founded in 2008, High Risk Holdings is a merchant account provider that specializes in serving high-risk business types.
High Risk Holdings Payment Processing
The company especially focuses on providing offshore merchant accounts for card-not-present businesses for domestic and offshore e-commerce merchants. As a high-risk provider, High Risk Holdings is likely partnered with multiple domestic and international banks in order to serve a wide range of businesses. Their services include ACH/eCheck processing, MOTO, virtual terminals and payment gateways, e-commerce solutions including shopping carts, cash advances, fraud and chargeback protection, QuickBooks integration, PCI compliance, processing in multiple currencies, and data reporting and analytics. (https://blogs.20minutos.es/)
Location & Ownership
The company lists its address as 2332 Fourth St, Suite A, Berkeley, California 94710. The managing partners of High Risk Holdings are Denise Dallas and Fiona Walshe.
High Risk Holdings Customer Reviews
Here's What Their Clients Say
Total Online Complaints | <10 |
---|---|
Live Customer Support | Unknown |
Most Common Complaint | N/A |
Recent Lawsuits | No |
No Complaints Found
As of now, we couldn’t find any negative High Risk Holdings reviews, suggesting the company isn’t associated with scams or ripoffs. This clean complaint record is remarkable, especially considering High Risk Holdings’ specialization in hard-to-place business types. However, it’s worth considering that the absence of complaints might be due to its relatively small client base. Share your own review of High Risk Holdings in the comments below.
Legal Standing
No class-action lawsuits or FTC complaints have been filed against High Risk Holdings to date. Clients with grievances can explore reporting to relevant supervisory organizations as an alternative course of action.
Customer Support
High Risk Holdings provides customer service via phone and website form submissions.
High Risk Holdings Customer Service Number
- (888) 218-4818 – Toll Free General Customer Service
Other Support Options
- Customer support form
The company’s support methods seem effective in minimizing complaints, although it falls short of qualifying as a top-rated payment processor for customer service.
High Risk Holdings Online Ratings
Here's How They Rate Online
No Dedicated Profile
The Better Business Bureau does not maintain a profile for High Risk Holdings at this time. We therefore will not factor a BBB rating into this review.
High Risk Holdings Fees, Rates & Costs
A Closer Look at The Contract
Cancellation Penalties | Unclear |
---|---|
Monthly & Annual Fees | Unclear |
Processing Rates | 1.00% - 4.99% |
Equipment Leasing | Unclear |
Transparent Contract Details Needed
Currently, there is no information available to the public regarding the typical contract details of High Risk Holdings. The company has not disclosed information about its pricing and fees on its website. Additionally, there aren’t any High Risk Holdings customer complaints referencing specific rates or terms of the contract. Considering High Risk Holdings’ specialization in high-risk business types, it is likely that the company offers a variety of contract terms, which could vary based on the business’ size, industry, and transaction history.
Expect Higher Fees for High-Risk Transactions
Businesses categorized as high-risk should anticipate paying fees above the average per-transaction rate. They may also be subject to rolling reserves as a safeguard against chargebacks. The absence of High Risk Holdings complaints might indicate customer satisfaction with the fees charged. Nevertheless, it is important to note that High Risk Holdings’ contract conditions might not be as favorable as those offered by less expensive credit card processors. We invite those with direct experience or knowledge about High Risk Holdings’ standard contract, including any early termination fees or PCI compliance fees, to share their insights in the comments section below this review.
High Risk Holdings Employee Reviews & Sales Tacitcs
Should You Work For Them?
Uses Independent Resellers | No |
---|---|
Telemarketing | No |
Misleading Marketing | No |
Discloses All Important Terms | No |
Inside Sales Team
High Risk Holdings appears to primarily market its services via an in-house sales staff, strategic partnerships, and ISOs. There is no evidence at this time that the company employs a large team of independently contracted sales agents, and we are unable to locate any High Risk Holdings complaints that accuse the company’s sales staff of deceptive conduct.
No Deceptive Quotes
As an additional point in its favor, High Risk Holdings does not promote any deceptive rate quotes or unrealistic guarantees on its website. In general, we see very little cause for concern when it comes to High Risk Holdings’ marketing strategy. If you suspect that High Risk Holdings is charging you undisclosed fees, we recommend seeking a third-party statement audit to find and eliminate hidden costs.
Our High Risk Holdings Review Summary
Our Final Thoughts
High Risk Holdings rates as a reliable high-risk credit card processing provider according to all available information. The company has not received any public complaints in over ten years of operation. However, little is known at this time about its corporate makeup or its contract terms and how it compares to the top overall high-risk merchant account providers. We will continue to monitor client feedback about the company and adjust our ratings as necessary.
If you found this article helpful, please share it!
Testimonials & Complaints
How Did High Risk Holdings Treat You?