Mobile and Online Payment Processing
Formerly known as Just Push Pay and Payzer, Payzerware is a mobile credit card processing application for both business and personal use. Payzerware is partnered with Payline Data as its backend processor and is available on iPhone, iPad, and Android smartphones. Payzerware also offers e-commerce payment processing and an all-in-one business management product. According to the company’s website, it primarily markets itself to HVAC, roofing, plumbing, electrical, and pool services merchants.
Payzerware Location and Ownership
Payzer is headquartered at 8000 Corporate Center Dr., Suite 206, Charlotte, North Carolina 28226. Joe Giordano is the co-founder and CEO of Payzer. Doug Little, the company’s other co-founder is the president of Payzer.
Payzerware Review Table of Contents
- Costs & Contract: Payzerware offers a month-to-month contract through Payline Data with no early termination fee.
- Complaints & Service: Payzerware has received fewer than 10 public complaints.
- BBB Rating: Payzerware has an “A” rating with the Better Business Bureau and has received 0 complaints in the past 3 years.
- Sales & Marketing: Payzerware does not appear to hire independent sales representatives and has not received any complaints about its sales practices.
- Rates & Fees: How Merchants Got The Best Rates With Payzerware
Products & Services Offered
- Debit and credit card processing
- Online payment app
- Prepaid Visa debit cards for payroll
- Recurring billing
- Real-time balance updates
- QuickBooks integration
Types of Businesses Served
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Payzer Rates, Fees, and Costs
|Swipe Rate||1.53% - 3.53%|
|Keyed-in Rate||1.00% - 4.99%|
|ACH Fee||$1 or $0.25 For Recurring Transactions|
|Business Management Fee (Up to 7 Users)||$399 Per Month|
|Business Management Fee (Unlimited Users)||$1,499 Per Month|
|Additional User Fee||$60 Per User Up To 24 Users|
|Inactivity Fee||$20Per Month|
|Early Termination Fee||None|
|PCI Compliance Fee||None|
|PCI Non-Compliance Fee||$19.99|
|Equipment Lease Terms||None|
The company’s business management tool starts at $399 per month up to 7 users and charges $60 for every additional user up to 24. The unlimited user plan costs $1,499 per month. and does not charge any setup fees. Payzerware’s features include technician scheduling & dispatch, inbound call management, appointments and reminders, online customer history, customer proposals, customer invoices, maintenance agreements, electronic payments, instant financing, and a rolling 30-day money-back guarantee. Payzerware has no equipment lease terms with their terms and conditions stipulating any lease must be agreed upon with a third party.
Payzerware Personal Pricing
Personal users may use Payzewarer to send debit and credit card payments to businesses for free, and the app also enables consumers to apply for a line of credit for no cost. Overall, Payzerware’s pricing is competitive with other top-rated mobile payment apps, and the company’s transparency with regard to its terms helps reduce the possibility that a merchant will encounter unexpected fees.Are you happy with your Payzer fees? Tell us about them before your go!
Payzer Complaints & Customer Reviews
|Total Online Complaints||<10|
|Live Customer Support||Yes|
|Most Common Complaint||N/A|
Low Complaint Total
There is only 1 negative Payzerware review to be found anywhere online, which is a good sign that the company is not a ripoff or a scam. This lone complaint describes slow response times while attempting to open an account and appears to be an isolated incident. Payzerware has a 4-star rating in the Google Play Store with 14 positive reviews and 5,000-10,000 total downloads. It has also received a 5-star rating on the iTunes App Store based on five positive reviews.
We have not found any outstanding class-action lawsuits or FTC complaints filed against Payzerware. Dissatisfied merchants who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.
Payzerware Customer Support Options
Payzerware offers email and phone support for users, and its backend processor Payline Data has received mostly positive reviews for its customer service. This exceeds the standard level of support offered by mobile credit card processors, and it may be competitive with even the top-rated merchant accounts for great customer service.
Payzer BBB Rating Summary
Key Points - BBB
|Product & Service Complaints||0|
|Billing & Collection Complaints||0|
|Advertising & Sales Complaints||0|
|Guarantee & Warranty Complaints||0|
Clean Complaint Record
Payzerware (as Payzer) currently has an “A+” rating with the Better Business Bureau and is not BBB-accredited. The company has 0 complaints in the last 36 months. It also has not received any informal reviews, although it should be noted that these reviews are not always subject to verification by the BBB.
An “A” Performance
Given Payzerware’s clean complaint record, we agree with the BBB’s rating at this time. Merchants should note, however, that there are good reasons to be skeptical of the BBB’s rating system.
Truth In Marketing & Advertising
|Employs Independent Resellers||No|
|Advertises Deceptive Rates||No|
|Discloses All Important Terms||Yes|
In-House Sales Team
Payzerware appears to market itself through its website and through traditional channels. The company does not appear to utilize independent sales agents to sell its services, and there are no Payzerware negative reviews that mention unethical conduct by the company’s sales team. If you suspect that Payzerware is sneaking hidden fees into your contract, you can double-check them with a third-party statement audit.
No Deceptive Quotes
Payzerware does not engage in deceptive advertising in its official materials; in fact, the company’s website includes transparent rate quotes and fee explanations in addition to copies of its Business and Personal use contracts. In light of the company’s policy of full disclosure, we have awarded it an “A” rating.
Payzer Marketing Example
About Phillip Parker
Thank you for reading my review. I hope that it has helped you with your research.
Why I'm Qualified to Write About Credit Card Processing and Merchant Account Services
I'm a former credit card processing sales director who left the industry because I didn't like how it takes advantage of small business owners. It feeds like a leech on businesses and thrives by imposing fees that are nearly impossible to comprehend. Seeing a need for change, I left and built this website help business owners better understand the industry, research merchant services providers, and get refunds of excessive merchant account fees. My experience of working "behind the curtain" in the industry, and using that knowledge for good, has resulted in millions of dollars returned to hard-working small business owners as well as enterprise-level companies.
From the time that I starting working in the merchant services industry to when I left to create this website, I've been on the pulse of payments for nearly 15 years. It didn't seem fair to keep this "insider" knowledge to myself. To lift the fog, I've reviewed hundreds of companies, read thousands of user reviews, and learned the pricing tricks of every provider. If you have questions about credit card processing, you can find the answers on this website.