Payzerware Credit Card Processing 2023: Reviews & Complaints
(866) 488-6525 Company Overview
Also known as Just Push Pay and Payzerware, Payzer is a mobile credit card processing application for both business and personal use. Payzerware is partnered with Payline Data as its backend processor and is available on iPhone, iPad, and Android smartphones. Payzerware also offers e-commerce payment processing and an all-in-one business management product. Payzerware caters itself to contractors and other home improvement businesses.
Article Summary
Before we dive in, here’s a short summary of what we’ll cover:
- Payzer’s various payment processing services.
- The company offers processing, including free processing for personal users, and business management services.
- The Payzer app is the primary feature of the company’s services.
- Payzer has received few complaints online.
Location & Ownership
is headquartered at 11111 Carmel Commons Blvd STE 400 Charlotte, NC 28226. Joe Giordano is the co-founder and CEO of Payzer. Doug Little, the company’s other co-founder, is the COO of Payzer.
Table of Contents
- Costs & Contract: Offers a month-to-month contract through Payline Data with no…
- Complaints & Service: Has received fewer than…
- BBB Rating: Has an “A+” rating with the Better Business Bureau and has received…
- Sales & Marketing: Does not appear to hire independent sales representatives and has not…
Payzer Customer Reviews
Here's What Their Clients Say
| Item | Result |
|---|---|
| Total Online Complaints | <10 |
| Live Customer Support | Yes |
| Most Common Complaint | N/A |
| Recent Lawsuits | No |
Low Complaint Total
There are few negative Payzerware reviews to be found anywhere online, which is a good sign that the company is not a ripoff or a scam. One recent complaint describes slow response times while attempting to open an account and appears to be an isolated incident. Payzerware has a 3.6-star rating in the Google Play Store and over 10,000 total downloads. It has also received a 4-star rating on the Apple App Store based on 127 reviews. If you have your own Payzer review to make, please do so in the comments below.
Payzerware Lawsuits
We have not found any outstanding class-action lawsuits or FTC complaints filed against Payzerware. Dissatisfied clients who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.
Payzerware Customer Support Options
Payzerware offers email and phone support for users, and its backend processor Payline Data has received mostly positive reviews for its customer service.
Payzerware Customer Service Number
- (866) 488-6525 – Toll-Free General Customer Service
Other Support Options
- Customer support form
- Live chat
This exceeds the standard level of support offered by mobile credit card processors, and it may be competitive with even the top-rated merchant accounts for great customer service.
Payzer Online Ratings
Here's How They Rate Online
| Item | Result |
|---|---|
| BBB Reports | 2 |
Clean Complaint Record
Payzerware (as Payzer) currently has an “A+” rating with the Better Business Bureau and is not BBB-accredited. The company has received 2 complaints in the last 36 months. Both complaints were resolved to the dissatisfaction of the merchant or received no final response. The company also has not received any informal reviews.
An “A” Performance
Given Payzerware’s clean complaint record, we agree with the BBB’s rating at this time. Readers should note, however, that there are good reasons to be skeptical of the BBB’s rating system.
Payzer Fees, Rates & Costs
A Closer Look at The Contract
| Item | Result | >
|---|---|
| Cancellation Penalties | No |
| Monthly & Annual Fees | Yes |
| Processing Rates | Variable |
| Equipment Leasing | No |
Month-to-Month Contract
According to the company’s website and its terms of use, Payzerware charges its Business users a rate of 1.59% for swiped regulated debit card transactions, 2.59% for swiped Qualified transactions, and 3.49% for all Non-Qualified or card-not-present transactions. Debit transactions are charged a fee of 1.59% Payzerware also charges a $19.99 PCI non-compliance fee if a client is more than three months behind in maintaining compliance, and an inactivity fee of $20 per month is assessed once a merchant fails to process a single transaction for three consecutive months. The company does not charge an early termination fee, an annual fee, a PCI compliance fee, or an application fee, and users are free to cancel their service at any time.
The company’s business management tool starts at $439 per month for up to 7 users and charges $65 for every additional users up to 24. The unlimited-user plan costs $2,499 per month. and does not charge any setup fees. Payzerware’s features include technician scheduling & dispatch, inbound call management, appointments and reminders, online customer history, customer proposals, customer invoices, maintenance agreements, electronic payments, instant financing, and a rolling 30-day money-back guarantee. Payzerware has no equipment lease terms with their terms and conditions stipulating any lease must be agreed upon with a third party.
Payzerware Personal Pricing
Personal users may use Payzeware to send debit and credit card payments to businesses for free, and the app also enables consumers to apply for a line of credit for no cost. Overall, Payzerware’s pricing is competitive with other top-rated mobile payment apps, and the company’s transparency with regard to its terms helps reduce the possibility that a business will encounter unexpected fees.
Payzerware’s pricing tiers
Payzer Employee Reviews & Sales Tacitcs
Should You Work For Them?
| Item | Result |
|---|---|
| Uses Independent Resellers | No |
| Telemarketing | No |
| Misleading Marketing | No |
| Discloses All Important Terms | Yes |
In-House Sales Team
Payzerware appears to market itself through its website and through traditional channels. The company does not appear to utilize independent sales agents to sell its services, and there are no negative Payzerware reviews that mention unethical conduct by the company’s sales team. If you suspect that Payzerware is sneaking hidden fees into your contract, you can double-check them with a third-party statement audit.
No Deceptive Quotes
Payzerware does not engage in deceptive advertising in its official materials; in fact, the company’s website includes transparent rate quotes and fee explanations in addition to copies of its Business and Personal use contracts. In light of the company’s policy of full disclosure, we have awarded it an “A” rating.
Our Payzer Review Summary
Our Final Thoughts
Payzerware rates as a reliable credit card processing app according to our rating system. The service has not received many complaints since its launch, and it appears to offer desirable contract terms to users. Our rating for Payzerware may be subject to change as it receives more downloads and merchant feedback. Readers who also require retail payment processing may want to compare Payzerware’s products to those offered by top-rated all-purpose merchant services providers.
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Court
Their customer service is terrible. They do not resolve issues. We use their program to sync to Quickbooks and it’s been an absolute nightmare. It changes our invoices behind the scenes the different amounts, doesn’t sync properly, and to top it off, they haven’t been able to resolve any of the issues over the past 12 months. They created a software that is full of bugs and should have never been released to consumers.