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Updated 8/12/21: Leaf ceased to offer point of sale products as of October 1, 2015. It does not appear to be an active brand at this time, and we will no longer be updating this profile.
Launched in late 2012, Leaf (leaf.me) is a cloud-based point-of-sale (POS) system for small to medium-sized merchants. Unlike its fellow tablet-based competitors, Leaf produces and sells its own custom Android tablet (dubbed “the LeafPresenter”) on which to operate its software. Leaf is also compatible with most existing processors and does not have a preferred processing relationship with anyone merchant account provider. The company is headquartered at 222 Third St. 4th Floor, Cambridge, Massachusetts 02142.
- Custom Equipment – The LeafPresenter is designed specifically for brick-and-mortar sales environments, with a built-in swiper, customizable layout, and protective case.
- Sales Analytics – Leaf merchants can compare daily sales totals, track payment types, see average transaction amounts, and monitor other business-wide sales data in real-time.
- Employee Tracking – Store owners can track employee hours and production within the Leaf backend.
- Leaf Appstore – The Leaf Appstore (open to a limited number of developers at this time) provides useful add-ons for Leaf users and can be accessed within the LeafBusiness backend.
Leaf also provides inventory management, customizable menus, detailed individual transaction information, interactive digital receipts, and limited hardware integration.
Leaf Customer Reviews
Here's What Their Clients Say
There are zero Leaf negative reviews to be found on the usual consumer protection websites. This is largely due to the fact that Leaf is not sold through the iTunes or Android app stores, but it is also an indicator that the majority of the service’s users don’t feel scammed or ripped off. Given the total lack of complaints filed against Leaf, we will assume for the time being that the company provides adequate customer support for its merchants. Leaf offers phone and email support as well as an FAQ/help section on its website.
Leaf Online Ratings
Here's How They Rate Online
The Better Business Bureau does not currently maintain a profile for Leaf. We will therefore not factor a BBB rating into the company’s overall score.
Leaf Fees, Rates & Costs
A Closer Look at The Contract
LeafPresenters cost $250 apiece, and the Leaf POS software costs $50 per month. Merchants are free to cancel their service at any time without penalty, and Leaf does not charge any transaction fees. These terms are very affordable considering that $250 is cheaper than most iPad models and a flat $50 fee is lower than the monthly rates charges by many of Leaf’s competitors. Merchants may also require additional hardware like cash drawers, receipt printers, and internet-enabled devices to access the LeafBusiness dashboard.
In addition to the basic costs of setting up Leaf, merchants will need to open a separate merchant account with a provider of their choosing. This merchant account can be directly integrated with Leaf but is not a part of the actual Leaf service. Leaf is compatible with most credit card processors, so merchants are advised to do their research and negotiate favorable terms through the third-party provider they select (see: “Fee Sweep”). Leaf provides a Payment Apps marketplace for merchant service providers to advertise directly to merchants. Given the vast selection of providers that can be integrated with Leaf, term lengths, early termination fees, PCI compliance fees, monthly fees, and rate structures will vary.
Leaf Employee Reviews & Sales Tacitcs
Should You Work For Them?
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