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Category: Credit Card Processors

Tru Blu Pay Logo

Tru Blu Pay Review: Fees, Complaints, Comparisons & Lawsuits

According to all available information, Tru Blu Pay rates as an average to below-average merchant services provider. The company appears to engage in sales tactics that are associated with low-rated providers, and its contract terms are more restrictive than industry averages. Merchants are strongly encouraged to thoroughly examine the terms of any contract they are given and to compare its pricing to top-rated merchant account providers.

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January 4, 2022
Sekure Merchant Solutions Logo

Sekure Merchant Solutions Review: Fees, Complaints & Lawsuits

Sekure Merchant Solutions rates as a slightly worse-than-average merchant services provider according to our rating system. The company appears to market itself very deceptively, as all available evidence indicates that it is a North American Bancard reseller rather than a merchant advocacy/referral agency. The company’s contract terms are also apparently very costly. Sekure Merchant Solutions is showing an increasing number of online complaints, and merchants will likely be better served by a top-rated overall merchant account provider.

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January 2, 2022
Pearl Payments Logo

Pearl Payments Review: Fees, Comparisons, Complaints & Lawsuits

Pearl Payments currently rates well based on our criteria. The company’s clear and transparent rate structure is the biggest factor behind that rating, as is its versatility of accepting credit card and ACH payments. Given the company’s focus on facilitating recurring payments while still enabling merchants on a one-time basis, its services are especially suited for businesses that charge subscriptions, memberships, or other monthly bills. Given the company’s additional features that offer reporting tools, notifications on late payments, and a comprehensive customer database, Pearl Payments is especially viable for merchant accounts that charge for their customers independent of a store-front operation.

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January 2, 2022
Hyperwallet Logo

Hyperwallet Review | Reviews, Rates, and Complaints

Hyperwallet rates as a reliable payout option for enterprise-level businesses and marketplaces. The company is showing a low public complaint total and is unlikely to be plagued by many of the issues associated with conventional point-of-sale merchant services providers. We will continue to monitor merchant feedback both on this review and elsewhere and adjust our grade for the company as warranted.

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January 2, 2022
Small Business Growth Alliance Logo

Small Business Growth Alliance Review: Fees, Complaints & Lawsuits

Small Business Growth Alliance rates as a substandard merchant services provider according to our rating criteria. The company appears to have a lot in common with Merchant Services, Inc., and the merchant feedback that we have located raises some serious concerns about SGBA’s sales tactics and contract terms. Some merchants report being confused by the company’s name and mistaking it for the Small Business Administration (SBA). SBGA is not a government entity. If you feel that you’ve been deceived by SBGA, we encourage you to renegotiate your rates as soon as possible.

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January 2, 2022
Cypress Bay Solutions Logo

Cypress Bay Solutions Review: Fees, Complaints & Lawsuits

Cypress Bay Solutions rates poorly as a merchant services provider according to our rating criteria. The company appears to simply be the latest in a long line of poorly rated providers formerly based at 3350 Boyington Dr. in Carrollton, Texas. We will continue to monitor this company and any spinoff businesses going forward. For now, merchants will likely obtain better pricing and service from a top-rated all-purpose merchant account provider.

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January 2, 2022
SunTrust Logo

SunTrust Merchant Services Review: Fees, Complaints & Lawsuits

SunTrust Merchant Services rates as an average merchant services provider according to our standards. The company is a reseller of First Data (Fiserv) contracts, and it appears to charge an early termination fee of $500, which has led to the bulk of SunTrust Merchant Services complaints. SunTrust is a large business with many diverse operations, so it has attracted a large number of complaints. Only some of these complaints are related to its merchant services branch, and we have tried to take this into account in our overall rating. According to available evidence, however, SunTrust is nowhere close to being a worthy competitor to the top-rated providers.

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January 2, 2022
National Debit Card Network Logo

National Debit Card Network Review: Fees, Complaints & Lawsuits

National Debit Card Network rates as an average merchant services provider according to our rating criteria. There is little reason to believe that the company’s sales practices, pricing, contract terms, or even its staff differ significantly from those of Federated Payments and Volt Payments. Merchants should be sure to compare the company’s contract terms to those offered by top-rated all-purpose providers.

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December 30, 2021
Sphere Logo

SphereCommerce Review: Fees, Complaints, Comparisons & Lawsuits

According to the company’s complaint trends, Sphere rates as an average merchant services provider. The company appears to have some issues related to customer service and sales tactics, and its pricing appears to be more expensive than average for the industry. Merchants are encouraged to inquire about all possible fees before signing up with Sphere, and to compare it to more affordable options with better reviews.

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December 30, 2021
Ladco Leasing Logo

LADCO Global Leasing Solutions Review: Fees, Complaints & Lawsuits

LADCO rates very poorly as an equipment lease provider due to its long-term, non-cancellable leases, deceptive sales practices, expensive equipment, and high complaint volume. The company can improve its rating by ensuring that merchants understand its lease terms before signup, lowering the overall cost of its leases, providing responsive and helpful customer service, and reducing its number of complaints. Merchants are advised to read any contract with LADCO Leasing or one of its partner companies very carefully, and Elavon merchants are strongly encouraged to check their agreements for any mention of LADCO.

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December 30, 2021
TouchSuite Logo

TouchSuite Review: Fees, Comparisons, Complaints & Lawsuits

TouchSuite rates as an average point of sale system according to our rating criteria. The company has received a low-to-moderate number of complaints in the past few years, but the inclusion of a non-cancellable equipment lease in its standard contract terms is a serious red flag. That noted, it may be still possible for merchants to secure a solid deal with TouchSuite through diligent research and negotiation. For merchants considering TouchSuite for merchant services, we recommend comparing the company’s costs and contract terms to those of top-rated providers.

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December 30, 2021
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