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Category: Credit Card Processors

Merchant Processing Solutions Review: Fees, Complaints & Lawsuits

Merchant Processing Solutions rates as an average merchant services provider according to our rating criteria, well below the industry’s top-rated credit card processors. The company appears to offer industry-standard contract terms and has received a moderate number of complaints about its sales team. Our rating for Merchant Pro may be subject to change once more information is available about how and why it charges its early termination fees.

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December 19, 2021
ReversePAY Logo

ReversePAY Review: Fees, Complaints, Comparisons & Lawsuits

We are withholding an overall rating for ReversePAY at this time due to the company’s brief time in business, unusual pricing strategy, and lack of public merchant feedback. At first glance, the company’s pricing seems like an interesting option for merchants who are willing to surcharge their customers, but it also has the potential to generate some unacceptably high markups for ReversePAY. Merchants who are considering ReversePAY should educate themselves on the differences between cash-discount and zero-fee processing.

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December 18, 2021

i3 Verticals Review: Fees, Complaints, Lawsuits, & Comparisons

i3 Verticals rates as an average merchant services provider at this time. The company is showing a low-to-moderate number of complaints online, but the one sample contract we’ve found for the company does not compete with the cheapest merchant accounts available. Our rating for i3 Verticals will continue to evolve as we receive more feedback about the company.

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December 18, 2021
TimePayment Logo

TimePayment Review: Fees, Complaints, Comparisons & Lawsuits

TimePayment rates as an average leasing provider according to our rating criteria. The company has a relatively low complaint rate compared to its competitors, but it appears to offer more or less identical contract terms. TimePayment’s grade may be subject to change as we receive more merchant feedback about the company. In the event that a merchant is stuck in a lease agreement with TimePayment, they may still save money by switching to a merchant account from a highly rated payment processor.

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December 18, 2021
Redstone Payment Solutions logo

Redstone Payment Solutions Review: Fees, Complaints & Lawsuits

Redstone Payment Solutions rates as an average merchant services provider according to our rating system. The company has a low complaint rate that is roughly proportionate to its size and time in business, but the content of these complaints seems to indicate that it charges a very high early termination fee. Additionally, the company has seen an increase in complaints in the last year or two, which is a negative trend. Redstone Payment’s overall rating may improve or diminish as more information is confirmed about its contract terms, but for now, merchants are advised to compare the company’s pricing to top-rated merchant accounts to obtain the best deal.

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December 18, 2021
PayPartners Logo

PayPartners Review: Fees, Complaints, Comparisons & Lawsuits

PayPartners rates as an average merchant account provider according to our rating criteria. This rating is primarily based on its alleged connection to National Card Solutions. Merchants should not assume that PayPartners will offer better service or lower rates than National Card Solutions, United Card Solutions, Direct Processors, Prestige Payment Systems, National Paymentech, or Performance Merchant Alliance. If it is indeed affiliated with those processors, PayPartners is a candidate to appear on our list of the worst merchant account providers in the industry.

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December 18, 2021

Retriever Merchant Solutions: Fees, Comparisons, Complaints & Lawsuits

Retriever Merchant Solutions rates as an average merchant services provider according to all available information. The company is showing a moderate number of complaints, and it suffers from multiple complaints related to its equipment leases. Retriever can improve its overall rating in this review by minimizing future complaints and by severing ties with Lease Finance Group, which is one of the lowest-rated companies on CardPaymentOptions.com.

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December 18, 2021
Advanced Merchant Services Logo

Advanced Merchant Services Review: Fees, Complaints & Lawsuits

Advanced Merchant Services rates as an average merchant services provider according to our rating criteria. The company has received an alarming number of complaints about its sales tactics, and a few merchants accuse the company of being a rip-off. Advanced Merchant Services does not appear to distinguish itself in terms of its pricing or contract terms. Merchants are encouraged to read and review all contract terms (including the identity of the company involved) before signing up for any service. For now, merchants will be better served by dealing with a top-rated overall payment processor.

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December 18, 2021

Fiserv (formerly First Data) Review: Fees, Complaints & Lawsuits

Fiserv (First Data) is a large poorly rated merchant services provider and credit card processor. Numerous merchant account reviews report of various problems with fees and contract term disclosure, particularly with resellers. Since Fiserv primarily acts as a “behind-the-scenes” credit card processor for most resellers, a merchant can have completely different experiences depending on which reseller he or she chooses. Working directly with Fiserv may not be advisable for small merchants since it doesn’t guarantee lower rates and Fiserv’s direct merchant support is notoriously poor. That being said, Fiserv does have the ability to offer lower rates than many of its resellers and may be a good fit for high-volume merchants.

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December 17, 2021
Merchant Account Solutions Logo

Merchant Account Solutions Review: Fees, Complaints & Lawsuits

Merchant Account Solutions rates as a substandard merchant services provider according to our rating criteria. The company is simply a DBA of Integrated Card Service (an iPayment reseller with a very low rating on CPO), and the available merchant feedback regarding Merchant Account Solutions suggests that nothing has changed under the new brand. Merchants are advised to request and review all contract terms and to compare them to top-rated options before signing up with any provider.

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December 17, 2021
Integrated Card Service Logo

Integrated Card Service Review: Fees, Complaints, & Lawsuits

Integrated Card Service receives a substandard score as a merchant services provider according to our rating system. The credit card processor has a persistently high complaint rate that appears to stem from its sales tactics and uncompetitive contract terms. Even more troubling is the fact that there does not appear to be a concerted effort to improve these undesirable factors. Because Integrated Card Service is rated as low as some of the worst merchant account providers on CPO, merchants would be better served by selecting a top-rated option for merchant account needs.

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December 7, 2021

Payroc Review: Fees, Comparisons, Complaints & Lawsuits

Payroc rates as a reliable merchant services provider according to our rating criteria. The company’s previous affiliation with the Retriever family of companies may give some merchants pause, but Payroc appears to be one of the few Retriever offices that did not engage in the sort of conduct that generates negative reviews. The company’s most recent acquisition of Integrity Payment Systems, another highly rated provider, does not seem likely to negatively impact its service going forward. Even when dealing with processors that rate highly by our standards, we urge merchants to carefully examine the terms of any contract they are given and to compare its pricing to the top overall providers.

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December 7, 2021
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