Passthrough Payments Overview
In this review of Passthrough Payments, we take a closer look at the company’s credit card processing services. Their offerings include point-of-sale systems, mobile payment options, and e-commerce features designed to support a range of businesses. We’ll highlight which types of businesses may benefit most from these services. We’ll also examine client and customer feedback to identify common trends and concerns. In addition, we’ll cover pricing, contract terms, and included features. By the end, you’ll know whether Passthrough Payments is the right fit for your payment processing needs.
Leadership
About Passthrough Payments

Founded in 2006, Passthrough Payments is a merchant account provider that specializes in serving hard-to-place business types. At least one current employee of Passthrough Payments is a former employee of Vericomm, and both companies are based in Valencia, California. This may indicate that Passthrough Payments has inherited some or all of Vericomm’s team and infrastructure.
Merchant Services & Product Offerings
Payment Processing
Passthrough Payments processes major debit and credit cards for a wide range of business types, including high-risk businesses.
Virtual Terminals
Virtual terminals provide businesses with a flexible and secure solution for processing payments without the need for physical card readers. These online platforms enable merchants to manually enter customer payment information, making them ideal for remote transactions where the customer is not physically present.
Clover POS Solutions
Clover POS solutions offer a comprehensive platform for businesses to manage their point-of-sale operations with ease. Designed to accommodate a variety of business types, from retail to hospitality, Clover systems come equipped with features like inventory management, sales tracking, employee management, and real-time reporting.
Mobile Payment Options
Mobile payment options are increasingly important as consumers seek more convenient and flexible ways to complete transactions. These options allow businesses to accept payments via smartphones, tablets, or other mobile devices, making it possible to conduct transactions anywhere—whether in-store, at events, or on the move. Mobile payment solutions typically include contactless payments, mobile wallets, and portable card readers that connect to mobile devices.
B2B Processing
B2B (Business-to-Business) processing solutions are tailored to the unique needs of transactions between businesses. These transactions often involve larger sums and require more complex processing methods than consumer payments. B2B processing solutions support various payment types, including ACH transfers, wire payments, and commercial card transactions, all designed to handle the higher transaction volumes and specific requirements of business clients.
Customer Reviews & Sentiment
"It's a fraud!!!!!!!!!! Warning: Extremely Misleading Service I strongly advise others to exercise caution when dealing with this company. I was initially contacted by Kyle Jones, who assured me that everything was in order. However, the reality changed drastically once I received the bill. Key..."
No Public Complaints
At present, no Passthrough Payments reviews are available that describe the company as a scam or a ripoff. This lack of negative feedback contrasts with Vericomm’s record and may suggest that Passthrough Payments either maintains an effective customer support team or operates on a smaller scale. If you have an experience with Passthrough Payments, feel free to share your review in the comments section below.
Passthrough Payments Lawsuits
No major class-action lawsuits or FTC complaints have been found against Passthrough Payments. Merchants looking for non-litigious ways to resolve disputes with the company are advised to consider reporting to the appropriate supervisory organizations.
Client Satisfaction Ratings
| PaymentPop | 2 |
|---|---|
| BBB Rating | N/A |
| Google Maps | 2.3 |
| Average Rating | 2.3 |
PaymentPop Rating for Passthrough Payments
Passthrough Payments BBB Rating
The Better Business Bureau does not maintain a profile for Passthrough Payments at this time. We therefore will not factor a BBB rating into this review.
Google Maps Rating for Passthrough Payments
Passthrough Payments has a 2.3 out of 5 star rating based on 3 reviews on Google Maps.
Card Processing Rates & Fees
Passthrough Payments Contract Terms
As of now, specific details on the standard Passthrough Payments contract are not publicly accessible. The company appears to tailor its pricing and agreement terms to suit the unique needs of each merchant, taking into account factors like business type, geographical location, and transaction history. Given its broad spectrum of served industries, Passthrough Payments might offer customizable equipment lease agreements for merchants with specific equipment needs. Additionally, the company promotes a cash discount program aimed at significantly reducing credit card processing fees for merchants.
High Risk, High Fees
Merchants operating within high-risk sectors often face elevated rates and stringent contract conditions from payment processors, including Passthrough Payments, due to the heightened risk of chargebacks. Such merchants may also encounter cash reserve requirements as a protective measure against potential fraud. High-risk businesses engaging with Passthrough Payments should be prepared for these stricter terms. For alternative options, merchants might consider our curated list of thetop merchant account providers.
No Red Flags
The lack of public complaints regarding Passthrough Payments’ contract terms contributes to an “A” rating in this area. However, this assessment is made in the absence of concrete information on the company’s pricing structure. Evaluating how Passthrough Payments’ terms compare to those of the industry’s most affordable merchant accounts remains challenging.
Employee Reviews & Sales Practices
Inside/Outside Sales Team
Passthrough Payments appears to rely on a combination of independent resellers and in-house staff to market its services. There is no evidence at this time indicating that the company employs independent sales agents, and we are unable to locate any Passthrough Payments reviews that report unethical behavior by the company’s sales staff. This compares favorably to our list ofbest credit card processors.
No Misleading Quotes
Passthrough Payments does not appear to engage in any deceptive advertising strategies in its official materials. If you suspect that you are being charged undisclosed Passthrough Payments fees, we recommend seeking a third-party statement audit to eliminate hidden charges.
Bottom Line
Passthrough Payments is a specialized merchant account provider located in Valencia, California, catering to standard and high-risk merchants. This company is notable for its background linkage to Vericomm, suggesting an inheritance of expertise and infrastructure which enhances its service delivery. Passthrough Payments is adept at processing all major debit and credit cards for a diverse array of business types. The company extends a range of services, including virtual terminals, advanced POS solutions from Clover, mobile solutions, and B2B processing, showcasing its versatility in addressing varied merchant needs.
Despite its focus on high-risk sectors, Passthrough Payments maintains a commendable complaint record with fewer than ten complaints and no significant legal challenges, underscoring the effectiveness of its customer support. The company provides robust phone and email support and has recently integrated live chat options on its website to further enhance merchant interactions. This commitment to comprehensive and responsive customer service, combined with a strategic approach to high-risk merchant processing, positions Passthrough Payments as a reliable and progressive provider in the merchant services sector.
Passthrough Payments Rating
Pros and Cons of Passthrough Payments
Pros
Cons
Contact Passthrough Payments
| Headquarters | 27965 Smyth Drive, Suite 104, Valencia, California 91355 |
|---|---|
| Toll-Free General Customer Service | (866) 416-5959 |
| Fax | (800) 398-3642 |
| Additional Support Channels | Live Chat Support |
| Website | passthroughpayments.com |

