Passthrough Payments Reviews & Complaints

Passthrough Payments Logo
full star full star full star full star full star

How did they treat you? ▼

Overcharges Reported

Getting the lowest costs with Passthrough Payments?
Probably not.
>>> See what we are finding <<<


In this review of Passthrough Payments, we will provide a detailed overview of the company's credit card processing services. We will cover the range of services they offer, including point-of-sale (POS) systems, mobile payment solutions, and e-commerce capabilities. The review will identify the types of businesses that might benefit from these services. Additionally, we will examine client and customer reviews to highlight common trends and potential concerns. The article will also address the company's pricing structure, contract terms, and specific features provided. By the end of this review, you will understand whether Passthrough Payments meets your payment processing needs.

About Passthrough Payments

Founded in 2006, Passthrough Payments is a merchant account provider that specializes in serving hard-to-place business types. At least one current employee of Passthrough Payments is a former employee of Vericomm, and both companies are based in Valencia, California. This may indicate that Passthrough Payments has inherited some or all of Vericomm's team and infrastructure.

Passthrough Payments Payment Processing

Passthrough Payments processes all major debit and credit cards for most business types, including high-risk. Their services include virtual terminals, POS solutions from Clover, mobile solutions, and B2B processing.

Passthrough Payments payment processing
Passthrough Payments offers standard payment processing services
Overcharges Reported

Getting the lowest costs with Passthrough Payments?
Probably not.
>>> See what we are finding <<<

Passthrough Payments Customer Reviews

Here's What Their Clients Say

Customer Reviews Summary
Total Online Complaints <10
Live Customer Support No
Most Common Complaint N/A

No Public Complaints

At present, no Passthrough Payments reviews are available that describe the company as a scam or a ripoff. This lack of negative feedback contrasts with Vericomm’s record and may suggest that Passthrough Payments either maintains an effective customer support team or operates on a smaller scale. If you have an experience with Passthrough Payments, feel free to share your review in the comments section below.

Passthrough Payments Lawsuits

No major class-action lawsuits or FTC complaints have been found against Passthrough Payments. Merchants looking for non-litigious ways to resolve disputes with the company are advised to consider reporting to the appropriate supervisory organizations.

Passthrough Payments Customer Service Options

The Passthrough Payments website includes general phone and email contact details, although a specific customer support number is not listed.

Available Passthrough Payments customer service contacts:

(866) 416-5959 – Toll-Free General Customer Service
(800) 398-3642 – Fax Line

Additionally, Passthrough Payments provides live chat support and a customer service email at [email protected].

Passthrough Payments earns an “A” rating for its customer service, yet it is not currently ranked among the elite customer service processors.

Overcharges Reported

Getting the lowest costs with Passthrough Payments?
Probably not.
>>> See what we are finding <<<

Passthrough Payments Online Ratings

Here's How They Rate Online

No Profile Available

The Better Business Bureau does not maintain a profile for Passthrough Payments at this time. We therefore will not factor a BBB rating into this review.

Passthrough Payments Fees, Rates & Costs

A Closer Look at The Contract

Cost & Fees Summary
Swiped Rate 1.00% - 4.99%+
Keyed-In Rate 1.00% - 4.99%+
Early Termination Fee Variable
PCI Compliance Fee Variable
Equipment Lease Terms Variable

Passthrough Payments Contract Terms

As of now, specific details on the standard Passthrough Payments contract are not publicly accessible. The company appears to tailor its pricing and agreement terms to suit the unique needs of each merchant, taking into account factors like business type, geographical location, and transaction history. Given its broad spectrum of served industries, Passthrough Payments might offer customizable equipment lease agreements for merchants with specific equipment needs. Additionally, the company promotes a cash discount program aimed at significantly reducing credit card processing fees for merchants.

High Risk, High Fees

Merchants operating within high-risk sectors often face elevated rates and stringent contract conditions from payment processors, including Passthrough Payments, due to the heightened risk of chargebacks. Such merchants may also encounter cash reserve requirements as a protective measure against potential fraud. High-risk businesses engaging with Passthrough Payments should be prepared for these stricter terms. For alternative options, merchants might consider our curated list of the top merchant account providers.

No Red Flags

The lack of public complaints regarding Passthrough Payments’ contract terms contributes to an “A” rating in this area. However, this assessment is made in the absence of concrete information on the company’s pricing structure. Evaluating how Passthrough Payments’ terms compare to those of the industry’s most affordable merchant accounts remains challenging.

Overcharges Reported

Getting the lowest costs with Passthrough Payments?
Probably not.
>>> See what we are finding <<<

Passthrough Payments Employee Reviews & Sales Tacitcs

Should You Work For Them?

Jobs & Marketing Summary
Employs Independent Resellers Yes
Advertises Deceptive Rates No
Discloses All Important Terms No

Inside/Outside Sales Team

Passthrough Payments appears to rely on a combination of independent resellers and in-house staff to market its services. There is no evidence at this time indicating that the company employs independent sales agents, and we are unable to locate any Passthrough Payments reviews that report unethical behavior by the company’s sales staff. This compares favorably to our list of best credit card processors.

No Misleading Quotes

Passthrough Payments does not appear to engage in any deceptive advertising strategies in its official materials. If you suspect that you are being charged undisclosed Passthrough Payments fees, we recommend seeking a third-party statement audit to eliminate hidden charges.

Overcharges Reported

Getting the lowest costs with Passthrough Payments?
Probably not.
>>> See what we are finding <<<

Our Passthrough Payments Review Summary

Our Final Thoughts

Passthrough Payments is a specialized merchant account provider located in Valencia, California, catering to standard and high-risk merchants. This company is notable for its background linkage to Vericomm, suggesting an inheritance of expertise and infrastructure which enhances its service delivery. Passthrough Payments is adept at processing all major debit and credit cards for a diverse array of business types. The company extends a range of services, including virtual terminals, advanced POS solutions from Clover, mobile solutions, and B2B processing, showcasing its versatility in addressing varied merchant needs.

Despite its focus on high-risk sectors, Passthrough Payments maintains a commendable complaint record with fewer than ten complaints and no significant legal challenges, underscoring the effectiveness of its customer support. The company provides robust phone and email support and has recently integrated live chat options on its website to further enhance merchant interactions. This commitment to comprehensive and responsive customer service, combined with a strategic approach to high-risk merchant processing, positions Passthrough Payments as a reliable and progressive provider in the merchant services sector.

Location & Ownership

Passthrough Payments is headquartered at 27965 Smyth Drive, Suite 104, Valencia, California 91355, and does not list its acquiring bank. Brian West, Kyle Jones, and Jana Haro are all current or former employees of Passthrough Payments.

If you found this article helpful, please share it!

Overcharges Reported

Getting the lowest costs with Passthrough Payments?
Probably not.
>>> See what we are finding <<<

Testimonials & Complaints

How Did Passthrough Payments Treat You?

Overcharges Reported

Getting the lowest costs with Passthrough Payments?
Probably not.
>>> See what we are finding <<<

5 User Reviews

  • Kyle Jones

    This is an awesome Credit card and Echeck provider. They have saved my company from going out of business and got me back up and accepting payments when my processor unexpectedly shut me down. I know Kyle, Brian and Louis personally and I highly recommend this company for any Cash advance or payment processing needs.

  • Angel

    This is absolutely a terrible company to work for they are racist they are criminals they are drug addicts they are alcoholics and they have criminals working there behind bars on the phone with all your personal information I warn you do not do business with this company they are fraud they are just trying to sell you a service they’re not wholesale providers they are retail providers with high rates

Tell Us How They Treated You

Sharing your experience influences our rating and helps other business owners make informed decisions. Promotional content and contact information will not be published. Please provide a detailed summary of your experience.


Copyright © 2024, Inc. (Digital Fingerprint: 0d38c6720f0d78a701b74d58653af608). Getting paid to re-write this page? Click here to earn a reward.

Any unauthorized copying and reproduction of the content of this page, including all meta data and computer code, is strictly prohibited. While the information in the above article is believed to be accurate as of its publish date, the author and publisher make no representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the contents. The author and publisher shall in no event be held liable to any party for any direct, indirect, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of this material, which is provided “as is,” and without warranties. Any and all use of trade names and/or marks are for identification purposes only and shall not be construed as a claim of affiliation, or otherwise, with, Inc. ("CPO") in any form. The sole purpose of the material presented herein is to alert, educate, and inform readers. It is not intended as legal or financial advice. We may earn revenue if you obtain services from a provider that we recommend. See this page to learn how we support our operations.

Overcharges Reported

Getting the lowest costs with Passthrough Payments?
Probably not.
>>> See what we are finding <<<