Paymently Review

Paymently Logo
Paymently Rating
full star idicating a 5 out of 5 star rating full star idicating a 5 out of 5 star rating full star idicating a 5 out of 5 star rating full star idicating a 5 out of 5 star rating full star idicating a 5 out of 5 star rating

Agree with our rating?
Leave a comment below

UPDATE 3/5/2019: Paymently is no longer an active business and there is no evidence that the company has transitioned to a new DBA. We will no longer update this review.

Founded in 2015, Paymently ( is a merchant account provider that serves U.S. merchants of all sizes in types. Like Transparent Merchant Services and Fattmerchant, Paymently offers a “membership-style” or “subscription-style” pricing plan that charges flat monthly rates instead of a percentage-based markup on a merchant’s transactions. Paymently appears to be a reseller of Vantiv‘s products and services and is a registered ISO/MSP of Fifth Third Bank, Cincinnati, Ohio. Scott Salaske is the CEO and founder of Paymently, which is headquartered at 101 W. Big Beaver Rd., Suite 1400 Troy, Michigan 48084.

Key Points

  • Sales & Marketing: Paymently does not engage in misleading sales tactics and has not received complaints about its sales team.
  • Costs & Contract: Paymently offers subscription-style pricing consisting of month-to-month contracts with flat monthly fees and no percentage-based markup above interchange.
  • Complaints & Service: Paymently has not received any public complaints.
  • BBB Rating: Unavailable.
  • Rates & Fees: How Merchants Got The Best Rates With Paymently

Paymently Customer Reviews

Here's What Their Clients Say

Customer Reviews Summary
Item Result
Total Online Complaints <10
Live Customer Support Yes
Most Common Complaint N/A

We are unable to locate any negative Paymently reviews at this time, and there is no evidence that the company is a scam or a ripoff. The company’s clean complaint record may be partially attributable to the fact that it has been active for fewer than two years, but it may also have to do with its policy of total disclosure regarding its pricing. Even if Paymently continues to avoid complaints related to its sales practices and contract terms, it may be some time before complaints about fund holds or customer service issues surface. In general, though, there is no reason to believe that merchants are at risk of a poor customer service experience through Paymently. Paymently offers 24/7 support to all of its users, but it’s possible that this line may be serviced by Vantiv after normal business hours.

Paymently Online Ratings

Here's How They Rate Online

The Better Business Bureau does not maintain a profile for Paymently at this time. We therefore will not factor a BBB rating into this review.

Paymently Fees, Rates & Costs

A Closer Look at The Contract

Cost & Fees Summary
Item Result
Swiped Rate Interchange + $0.05-$0.20
Keyed-in Rate Interchange + $0.05-$0.20
Early Termination Fee None
PCI Compliance Fee None
Equipment Lease Terms None

Paymently offers multiple pricing plans intended for merchants of different sizes. The “Lite” plan is intended for small merchants processing fewer than 100 transactions per month, and it charges a monthly fee of $59 and a per-transaction fee of interchange plus $0.20. The “Established” plan is intended for merchants processing between 100 and 200 transactions per month, and it charges a monthly fee of $79 and a per-transaction fee of interchange plus $0.10. The “Enterprise” plan is intended for merchants processing more than 200 monthly transactions, and it charges a monthly fee of $99 and a per-transaction fee of interchange plus $0.05. All plans come on month-to-month contracts with no early termination fees, PCI compliance fees, statement fees, or percentage-based markups above interchange.

Paymently also offers its payment gateway for an additional $15 per month and $0.05 per transaction and its mobile phone payment processing services for $40 per reader, $15 per month, and $0.05 per transaction. Paymently sells credit card terminals at their wholesale cost, which is by far a better option than leasing for merchants who can afford it. Overall, Paymently’s pricing structure appears to be totally transparent and free of the usual industry pitfalls. This means that merchants simply have to do the math and understand whether Paymently’s subscription plans will save them money. Generally, standard-risk merchants who process a small number of high-value transactions will benefit the most from Paymently’s pricing model, but each business is different. We cannot find any complaints about Paymently’s pricing or fees at this time, so we will assume that most of the company’s users are satisfied with the rates they are receiving.

Paymently Employee Reviews & Sales Tacitcs

Should You Work For Them?

Jobs & Marketing Summary
Item Result
Employs Independent Resellers Unknown
Advertises Deceptive Rates No
Discloses All Important Terms Yes

Paymently appears to market its services via a combination of traditional marketing, referral partnerships, and inside sales representatives. There is no indication that the company employs a team of independently contracted sales reps, but we are also currently unable to verify that it doesn’t. Paymently has not received any public complaints about the conduct of its sales team. More importantly, the Paymently website provides most of the relevant details about the company’s pricing, including specific monthly fees and contract terms. There is no evidence that this information is misleadingly presented, and Paymently appears to be entirely transparent about its pricing model. We therefore see no cause for concern when it comes to Paymently’s sales and marketing tactics.

Our Paymently Review Summary

Our Final Thoughts

Paymently rates as a reliable merchant services provider according to all available information. The company has received zero complaints and appears to disclose all of its pricing and fee information to the general public. Paymently has only been operating for fewer than two years, so merchants should still be sure to read and review all contract terms before signing up for service. We will continue to monitor merchant feedback regarding this company and adjust our rating as warranted.

If you found this article helpful, please share it!

Your Comments & Reviews

How Did Paymently Treat You?

1 Responses

  • Ashton Joanne

    Paymently has been an absolute game-changer for my business! The seamless payment processing and user-friendly interface have made managing transactions a breeze. Our clients have noticed the difference too, with faster and more reliable payments.

    I can’t emphasize enough how much time and stress Paymently has saved us. It’s the perfect tool for any business looking to streamline their payment operations. The real-time analytics also provide valuable insights into our revenue flow and help us make better-informed decisions.

    Since integrating Paymently, our cash flow has improved significantly, and we’ve experienced a noticeable increase in customer satisfaction. The support team is also top-notch, always ready to assist promptly and efficiently.

    In conclusion, Paymently is an indispensable asset for any business serious about optimizing their payment processes. I wholeheartedly recommend it to all fellow entrepreneurs out there!

Leave a reply

Your email address will not be published. Required fields are marked *


Comments must contain details about your experience. Please do not use ALL CAPS. Self-promotion, marketing content, or contact information of any kind will not be published. By submitting a comment, you are agreeing to our Comment Policy


Copyright © 2023, Inc. (Digital Fingerprint: 0d38c6720f0d78a701b74d58653af608). Getting paid to re-write this page? Click here to earn a reward.

Any unauthorized copying and reproduction of the content of this page, including all meta data and computer code, is strictly prohibited. While the information in the above article is believed to be accurate as of its publish date, the author and publisher make no representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the contents. The author and publisher shall in no event be held liable to any party for any direct, indirect, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of this material, which is provided “as is,” and without warranties. Any and all use of trade names and/or marks are for identification purposes only and shall not be construed as a claim of affiliation, or otherwise, with, Inc. ("CPO") in any form. The sole purpose of the material presented herein is to alert, educate, and inform readers. It is not intended as legal or financial advice. We may earn revenue if you obtain services from a provider that we recommend. See this page to learn how we support our operations.