PaymentVision Reviews & Complaints

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PaymentVision offers payment processing services, including credit card and ACH processing, for businesses and government agencies. This article will review the company's service offerings, pricing structure, contract terms, and customer feedback. We will examine the transparency of their fees, the quality of their customer support, and the overall satisfaction levels reported by clients. By the end of this article, you will have a clear understanding of what PaymentVision provides and whether their services meet your business's payment processing needs.

About PaymentVision

PaymentVision is a merchant account and business software provider headquartered in Jacksonville, Florida. PaymentVision is capable of processing credit card payments for businesses, but its primary offering is an online payment gateway that can be synced with various proprietary online billing tools.

PaymentVision Homepage

PaymentVision Payment Gateway

PaymentVision processes all major debit and credit cards as well as checks through its payment gateway in a wide variety of ways. These include API, agents, interactive voice response, web, text, kiosk, check by phone, mobile, POS, walk-in payments, and ACH.

PaymentVision payment gateway
PaymentVision offers access to their own payment gateway

PaymentVision Customer Reviews

Here's What Their Clients Say

Customer Reviews Summary
Total Online Complaints <10
Live Customer Support Yes
Most Common Complaint N/A
Recent Lawsuits No

Positive Customer Feedback

Our search has yielded no negative PaymentVision reviews, suggesting the company maintains a trustworthy reputation. Although two dated user complaints were found against Autoscribe, they are not considered in this review due to their age. With a clean complaint record spanning back to its establishment in 1988, PaymentVision demonstrates consistent customer satisfaction. If you have feedback to share, please contribute your own PaymentVision review in the comments section.

PaymentVision Lawsuits and Legal Standing

No class-action lawsuits or FTC complaints have been filed against PaymentVision. Clients seeking recourse beyond litigation are advised to report concerns to relevant supervisory organizations.

PaymentVision Customer Support

PaymentVision provides comprehensive phone support for all clients, ensuring assistance is readily available. These support channels are reported to function comparably to those of top-rated credit card processors for customer service.

PaymentVision Customer Service Numbers

  • (800) 345-7243 – Toll-Free General Customer Service and Sales
  • (301) 987-0700 – Office Number

Other Support Options

PaymentVision Online Ratings

Here's How They Rate Online

Online Ratings Summary
BBB Reports 0

Note: We have adjusted this company’s BBB rating according to our own standards. To better understand why we adjust BBB ratings, please see our Rating Criteria.

One BBB Complaint

PaymentVision currently has an “A+” with the Better Business Bureau and is not accredited. The company has received 0 complaints in the last 36 months. It has also received no informal reviews.

An “A” Performance

In light of the company’s clean complaint record, we agree with the BBB’s rating. Readers should be aware, however, that there are reasons to be skeptical of the BBB’s rating system.

PaymentVision Fees, Rates & Costs

A Closer Look at The Contract

Cost & Fees Summary
Cancellation Penalties No
Monthly & Annual Fees Unclear
Processing Rates 1.00% - 4.99%
Equipment Leasing Likely

Potentially Competitive Pricing

Currently, specific details about PaymentVision’s standard contract and pricing are not publicly accessible. Without clear information on their pricing structure or the associated credit card processor, estimating potential costs is challenging. However, according to PaymentVision’s website, the company asserts it does not charge application fees, setup fees, or early termination fees, suggesting the possibility of competitive pricing and favorable contract terms.

No Contract Complaints

In the absence of any complaints concerning PaymentVision’s pricing structure and fees, an “A” rating seems appropriate for now. Nonetheless, business owners are advised to carefully review all contract terms before committing and to negotiate for advantageous rates and minimal fees. If anyone has insights into PaymentVision’s standard contract, including details on monthly minimum fees or PCI compliance fees, sharing this information in the comments below would be greatly appreciated.

PaymentVision Employee Reviews & Sales Tacitcs

Should You Work For Them?

Jobs & Marketing Summary
Uses Independent Resellers No
Telemarketing No
Misleading Marketing No
Discloses All Important Terms No

No Sales Complaints

PaymentVision appears to market itself primarily through conventional advertising methods and strategic partnerships. There is no evidence at this time that the company engages in “hiring mill” tactics or aggressive telemarketing campaigns, and we cannot find any PaymentVision reviews that accuse the company’s sales team of deception.

No Deceptive Quotes

PaymentVision also does not advertise any misleading rate quotes or guarantees on its website. In light of its clean complaint record, we are awarding the company an “A” in this category. If you suspect, however, that PaymentVision is overcharging you, you can double-check your monthly bill with a third-party statement audit.

Our PaymentVision Review Summary

Our Final Thoughts

PaymentVision rates as an excellent credit card processing provider based on all available information. The company has upheld a nearly spotless online complaint record for over two decades, which reflects its dedication to customer satisfaction. Additionally, it maintains ethical advertising practices, steering clear of strategies we would consider questionable.

Despite the company’s high rating, we still advise prospective clients to thoroughly examine the terms of any contract they receive. A comprehensive review will help businesses understand potential fees and obligations, ensuring they secure favorable terms. It’s equally important to compare PaymentVision’s pricing with top-rated payment processors to ensure a solution that aligns with both their operational requirements and budgetary goals.

Location & Ownership

PaymentVision was founded in 1988 and is a division of Autoscribe Corporation. The company is a registered agent of Applied Bank, Wilmington, Deleware, and Esquire Bank, Jericho, New York, and its headquarters are located at 12276 San Jose Blvd, Ste 624, Jacksonville, Florida 32223. Rob Pollin is the founder and CEO of PaymentVision.

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Testimonials & Complaints

How Did PaymentVision Treat You?

1 User Reviews

  • River Tiffany

    I just had to share my incredible experience with PaymentVision! As a small business owner, managing payments efficiently is crucial, and they have truly been a game-changer for me. Their user-friendly platform is easy to navigate, making payment processing a breeze.

    I was pleasantly surprised by their top-notch customer support team. Whenever I had a question or concern, they were quick to respond and resolve any issues. It’s evident that PaymentVision values their customers and goes the extra mile to ensure satisfaction.

    But the best part? PaymentVision’s secure payment gateway gives me peace of mind, knowing that my customers’ data is safe. Trust and security are paramount in today’s digital landscape, and they deliver on both fronts.

    In summary, PaymentVision is the real deal! Their seamless payment solutions and exceptional service make them my go-to choice. Highly recommended for any business looking to streamline payments!

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