PaymentVision Reviews & Complaints
Company Overview
PaymentVision is a merchant account and business software provider headquartered in Jacksonville, Florida. PaymentVision is capable of processing credit card payments for businesses, but its primary offering is an online payment gateway that can be synced with various proprietary online billing tools.
PaymentVision Payment Gateway
PaymentVision processes all major debit and credit cards as well as checks through its payment gateway in a wide variety of ways. These include API, agents, interactive voice response, web, text, kiosk, check by phone, mobile, POS, walk-in payments, and ACH.
Location & Ownership
PaymentVision was founded in 1988 and is a division of Autoscribe Corporation. The company is a registered agent of Applied Bank, Wilmington, Deleware, and Esquire Bank, Jericho, New York, and its headquarters are located at 12276 San Jose Blvd, Ste 624, Jacksonville, Florida 32223. Rob Pollin is the founder and CEO of PaymentVision.
PaymentVision Customer Reviews
Here's What Their Clients Say
Total Online Complaints | <10 |
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Live Customer Support | Yes |
Most Common Complaint | N/A |
Recent Lawsuits | No |
Positive Customer Feedback
Our search has yielded no negative PaymentVision reviews, suggesting the company maintains a trustworthy reputation. Although two dated user complaints were found against Autoscribe, they are not considered in this review due to their age. With a clean complaint record spanning back to its establishment in 1988, PaymentVision demonstrates consistent customer satisfaction. If you have feedback to share, please contribute your own PaymentVision review in the comments section.
PaymentVision Lawsuits and Legal Standing
No class-action lawsuits or FTC complaints have been filed against PaymentVision. Clients seeking recourse beyond litigation are advised to report concerns to relevant supervisory organizations.
PaymentVision Customer Support
PaymentVision provides comprehensive phone support for all clients, ensuring assistance is readily available. These support channels are reported to function comparably to those of top-rated credit card processors for customer service.
PaymentVision Customer Service Numbers
- (800) 345-7243 – Toll-Free General Customer Service and Sales
- (301) 987-0700 – Office Number
Other Support Options
- Customer support form
- Customer service email addresses
PaymentVision Online Ratings
Here's How They Rate Online
BBB Reports | 0 |
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Note: We have adjusted this company’s BBB rating according to our own standards. To better understand why we adjust BBB ratings, please see our Rating Criteria.
One BBB Complaint
PaymentVision currently has an “A+” with the Better Business Bureau and is not accredited. The company has received 0 complaints in the last 36 months. It has also received no informal reviews.
An “A” Performance
In light of the company’s clean complaint record, we agree with the BBB’s rating. Readers should be aware, however, that there are reasons to be skeptical of the BBB’s rating system.
PaymentVision Fees, Rates & Costs
A Closer Look at The Contract
Cancellation Penalties | No |
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Monthly & Annual Fees | Unclear |
Processing Rates | 1.00% - 4.99% |
Equipment Leasing | Likely |
Potentially Competitive Pricing
Currently, specific details about PaymentVision’s standard contract and pricing are not publicly accessible. Without clear information on their pricing structure or the associated credit card processor, estimating potential costs is challenging. However, according to PaymentVision’s website, the company asserts it does not charge application fees, setup fees, or early termination fees, suggesting the possibility of competitive pricing and favorable contract terms.
No Contract Complaints
In the absence of any complaints concerning PaymentVision’s pricing structure and fees, an “A” rating seems appropriate for now. Nonetheless, business owners are advised to carefully review all contract terms before committing and to negotiate for advantageous rates and minimal fees. If anyone has insights into PaymentVision’s standard contract, including details on monthly minimum fees or PCI compliance fees, sharing this information in the comments below would be greatly appreciated.
PaymentVision Employee Reviews & Sales Tacitcs
Should You Work For Them?
Uses Independent Resellers | No |
---|---|
Telemarketing | No |
Misleading Marketing | No |
Discloses All Important Terms | No |
No Sales Complaints
PaymentVision appears to market itself primarily through conventional advertising methods and strategic partnerships. There is no evidence at this time that the company engages in “hiring mill” tactics or aggressive telemarketing campaigns, and we cannot find any PaymentVision reviews that accuse the company’s sales team of deception.
No Deceptive Quotes
PaymentVision also does not advertise any misleading rate quotes or guarantees on its website. In light of its clean complaint record, we are awarding the company an “A” in this category. If you suspect, however, that PaymentVision is overcharging you, you can double-check your monthly bill with a third-party statement audit.
Our PaymentVision Review Summary
Our Final Thoughts
PaymentVision rates as a great credit card processing provider according to all available information. The company has maintained a nearly pristine online complaint record for more than two decades and does not engage in advertising strategies that we consider to be unethical. Even when dealing with companies that rate highly by our standards, we encourage readers to carefully examine the terms of any contract they are given and to compare its pricing to the top overall payment processors.
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River Tiffany
I just had to share my incredible experience with PaymentVision! As a small business owner, managing payments efficiently is crucial, and they have truly been a game-changer for me. Their user-friendly platform is easy to navigate, making payment processing a breeze.
I was pleasantly surprised by their top-notch customer support team. Whenever I had a question or concern, they were quick to respond and resolve any issues. It’s evident that PaymentVision values their customers and goes the extra mile to ensure satisfaction.
But the best part? PaymentVision’s secure payment gateway gives me peace of mind, knowing that my customers’ data is safe. Trust and security are paramount in today’s digital landscape, and they deliver on both fronts.
In summary, PaymentVision is the real deal! Their seamless payment solutions and exceptional service make them my go-to choice. Highly recommended for any business looking to streamline payments!