In this review of Schmooze Inc., we will provide a detailed overview of the company’s credit card processing services. We will cover the range of services they offer, including point-of-sale (POS) systems, mobile payment solutions, and e-commerce capabilities. The review will identify the types of businesses that might benefit from these services. Additionally, we will examine client and customer reviews to highlight common trends and potential concerns. The article will also address the company’s pricing structure, contract terms, and specific services provided. By the end of this review, you will understand whether Schmooze Inc. meets your payment processing needs.
About Schmooze
Schmooze, Inc., founded in 2001, is a merchant account provider for businesses ranging from retail stores, hotels, and restaurants to e-commerce businesses. Schmooze, Inc. is a reseller of credit card processing services supplied by Nationwide Payment Solutions.
Schmooze Homepage
Schmooze, Inc. Products and Services
Payment Processing
Schmooze, Inc. facilitates debit and credit card transactions for a range of business types.
EMV Card Readers and Swipers
Schmooze, Inc. provides EMV card readers and swipers that enable businesses to accept chip-enabled credit and debit cards. These devices help businesses comply with security standards designed to reduce fraud by reading the secure chip on modern payment cards.
POS Solutions – POSNow
Schmooze’s POSNow solution is a point-of-sale system designed to help businesses manage their transactions, inventory, and customer interactions in a streamlined way. The system integrates with payment processing and other business operations, offering a comprehensive tool for retailers, restaurants, and service providers.
Mobile Payments
Schmooze’s mobile payment solutions offer businesses the ability to accept payments via smartphones and tablets, making them ideal for on-the-go sales or mobile vendors.
Virtual Terminals and Payment Gateways
Schmooze partners with Authorize.Net and PayTrace to offer virtual terminals and payment gateways that allow businesses to process payments without physical card readers. This is for remote transactions or businesses that handle customer payments over the phone or online.
Schmooze, Inc. offers standard payment processing services
Schmooze, Inc. Customer Reviews
Customer Reviews Summary
Total Online Complaints
<10
Live Customer Support
Yes
Most Common Complaint
N/A
Parent Company Complaints
There are only a few complaints found regarding Schmooze, Inc., with around 8 complaints lodged against its closely affiliated parent company, Nationwide Payment Solutions. Some accusations label the parent company as a scam or ripoff. Notably, a group of former employees have raised issues over unpaid residuals, which the company has robustly rebutted. Additionally, around five merchant complaints exist, including concerns about nondisclosure of PCI compliance policies and confusion over contract duration. If you have a Schmooze, Inc. experience to share, please add it in the comments below.
Schmooze Lawsuits
No class-action lawsuits or FTC complaints have been discovered against Schmooze. Merchants seeking non-litigious means to address issues are encouraged to report to supervisory organizations.
Schmooze, Inc. Customer Satisfaction Ratings
Online Ratings Summary
Total Complaints
0
Resolved Complaints
0
No BBB Complaints
Though Schmooze is not an accredited business of the Better Business Bureau, it presently holds an “A+” rating. The complaint resolution log shows 0 merchant issues within the last 36 months. The company has also not received any informal reviews on its BBB profile, although it should be noted that these reviews would not be subject to verification by the BBB.
An “A” Performance Overall
Given the company’s clean BBB profile, we agree with the BBB’s rating at this time, but merchants should be aware that there is reason to be skeptical of the BBB’s reviews.
Schmooze, Inc. Fees, Rates & Contract
Rates & Fees Summary
Swiped Rate
1.00% - 4.99%
Keyed-in Rate
1.00% - 4.99%
Virtual Terminal Rate
1.00% - 4.99%
Payment Gateway Fee
Up to $25 Per Month
Batch Fee
Up to $0.15
Set Up Fee
$125
Annual Fee
$69
Regulatory Reporting Fee
$12
Support Fee
$10 Per Month
Early Termination Fee
$250 Or $500 (Waived With 60 Days Notice)
PCI Compliance Fee
$9 Per Year
Equipment Lease Terms
Undisclosed
Termination Policy
Schmooze, Inc. partners with Nationwide Payment Solutions to offer its merchant services, adhering to a contract that reflects standard industry conditions, adaptable based on the merchant’s scale, industry, and duration in business. This agreement encompasses a flexible termination policy allowing merchants to terminate their services at any time without incurring a termination fee, provided they give a 60-day advance notice. If this notice is not provided or the remaining 60 days of the contract are not served, the merchant is subject to an early termination fee of $250 or $500. Nevertheless, Schmooze, Inc. states on its website that this fee can be waived if the 60-day notice is adhered to.
Nationwide Payment Systems specifies fees including an initial setup fee of $125, a monthly minimum fee of $25, an annual fee of $69, a PCI compliance fee of $99 per year, an annual regulatory reporting fee of $12, and a monthly support fee of $10.
Virtual Terminal and Payment Gateway Pricing
Schmooze, Inc. also promotes its virtual terminal and payment gateway services, available through PayTrace and Authorize.Net. The specific rates and fees for Schmooze, Inc. services are determined by the chosen payment gateway provider.
Schmooze Contract Terms
Only one online complaint regarding Schmooze, Inc.’s contract terms has been found, arising from a misunderstanding of the termination policy. While the contract offered may not be the most competitive compared to the cheapest merchant accounts available, it represents one variation of the Nationwide Payment Solutions Merchants contract as offered by Schmooze, with potential for further savings through negotiation.
Highlighting Schmooze, Inc.’s virtual terminals and payment gateways, featuring PayTrace and Authorize.Net.
Schmooze, Inc. Employee Reviews & Sales Practices
Jobs & Marketing Summary
Employs Independent Resellers
No
Advertises Deceptive Rates
No
Discloses All Important Terms
No
Schmooze Sales Approach
Schmooze appears to market its services through its partnership with Nationwide and through referral programs, and it is unclear at this time whether Schmooze employs independent sales agents. There are currently zero negative Schmooze reviews that mention its sales team.
No Misleading Quotes
The company also does not appear to engage in deceptive advertising strategies in its official materials. If you have had any experience with the Schmooze sales team, please describe that communication in the comment section of this Schmooze, Inc. review. Additionally, if you suspect that Schmooze is charging you undisclosed fees, we recommend seeking an independent statement audit to spot and eliminate hidden charges.
Schmooze, Inc. Review Summary
According to our rating system, Schmooze, Inc. stands as a reliable merchant services provider. The company has no complaints lodged against it online, and the few complaints filed against its parent company appear to lack credibility. Schmooze’s pricing seems to align with industry averages, but it notably offers reasonably competitive termination policies. Nonetheless, even when working with a highly rated provider, merchants should meticulously review their agreements, negotiate terms assertively, and compare costs with those offered by top-rated credit card processors.
Contact Schmooze, Inc.
Contact & Customer Support
President
Ryan Wert
Headquarters
2536 Eastern Blvd., Suite 456, York, Pennsylvania 17402
Please note that we only suggest providers that adhere to strict ethical standards and offer top performing support at extremely competitive pricing. We may earn revenue if choose one of our recommendations.
Reader Comments, Testimonials & Complaints
1 User Reviews
Archer Hazel
Schmooze, Inc. has been a game-changer for our business! Their top-notch services have transformed the way we communicate with our clients. The team at Schmooze, Inc. is nothing short of exceptional. Their prompt and efficient responses to our inquiries have been invaluable.
With Schmooze, Inc., we’ve experienced seamless integration and reliable support, allowing us to focus on what truly matters: growing our business. Their platform’s user-friendly interface makes navigation a breeze, and we’ve noticed a significant improvement in customer engagement since implementing their solutions.
Whether it’s through their messaging or call services, Schmooze, Inc. has elevated our customer interactions, leaving a lasting impression on our clients. We’re thrilled with the results and can confidently say that partnering with Schmooze, Inc. has been one of the best decisions we’ve made. We look forward to continuing this successful collaboration for years to come!
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Archer Hazel
Schmooze, Inc. has been a game-changer for our business! Their top-notch services have transformed the way we communicate with our clients. The team at Schmooze, Inc. is nothing short of exceptional. Their prompt and efficient responses to our inquiries have been invaluable.
With Schmooze, Inc., we’ve experienced seamless integration and reliable support, allowing us to focus on what truly matters: growing our business. Their platform’s user-friendly interface makes navigation a breeze, and we’ve noticed a significant improvement in customer engagement since implementing their solutions.
Whether it’s through their messaging or call services, Schmooze, Inc. has elevated our customer interactions, leaving a lasting impression on our clients. We’re thrilled with the results and can confidently say that partnering with Schmooze, Inc. has been one of the best decisions we’ve made. We look forward to continuing this successful collaboration for years to come!