Smart Money EPS Merchant Services 2023: Reviews & Complaints

Smart Money EPS Logo
Smart Money EPS Rating
full star idicating a 5 out of 5 star rating full star idicating a 5 out of 5 star rating full star idicating a 5 out of 5 star rating full star idicating a 5 out of 5 star rating full star idicating a 5 out of 5 star rating

Agree with our rating?
Leave a comment below

image of a phone image of a phone that changes when your mouse hovers over it (661) 246-1517 View Pricing

Company Overview

Active since 2011, Smart Money EPS is a merchant account provider that serves most standard-risk business types. The “EPS” in its name stands for Electronic Payment Solutions, and it has no connection to Electronic Payment Systems (EPS), an unrelated merchant services provider.

Smart Money EPS Payment Processing

Smart Money EPS processes all major debit and credit cards for most business types. According to the company’s website, it focuses its services on merchants in the restaurant, hotel, and gas station industries. The company offers many promotional materials that emphasize its ability to process EBT payments. Smart Money EPS also advertises Clover as a POS solution.

Location & Ownership

Smart Money EPS is a registered ISO of Wells Fargo Bank, N.A., Concord, California, and is headquartered at 1701 Westwind Drive, Suite 106, Bakersfield, CA. Sean Agrawat is the CEO of Smart Money EPS.

Table of Contents

Smart Money EPS Customer Reviews

Here's What Their Clients Say

Customer Reviews Summary
Item Result
Total Online Complaints <10
Live Customer Support Yes
Most Common Complaint N/A
Recent Lawsuits No

No Public Complaints

We are unable to locate any Smart Money EPS reviews, which is a good sign that the company isn’t a ripoff or a scam. Smart Money EPS has been operational for nearly a decade now, so it is surprising to see that the Smart Money EPS complaint record is clean. We will interpret this lack of client reports as a positive sign that the company is operating ethically. If you have your own Smart Money EPS review to make, please do so in the comments below.

Smart Money EPS Lawsuits and Fines

We have not found any outstanding class-action lawsuits or FTC complaints filed against Smart Money EPS. Dissatisfied clients who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.

Smart Money EPS Customer Support Options

Smart Money EPS offers phone and email contact information on its website, but it’s unclear whether these are dedicated customer service channels. This is the minimum level of service that we expect from top-rated payment processors for great customer service, and it appears to serve the company’s clients well.

Smart Money EPS Customer Service Numbers

  • (888) 808-0086 – Toll-Free Support
  • (661) 246-1517 – Local Office
  • (661) 735-7437 – Fax

Other Support Options

Smart Money EPS Online Ratings

Here's How They Rate Online

Online Ratings Summary
Item Result
BBB Reports 0

No BBB Complaints

Smart Money EPS currently has an “A+” rating with the Better Business Bureau and is not accredited. The company has received 0 complaints since the BBB created its profile in December 2018. It also has not received any positive or negative informal reviews in that time.

An “A” Performance

Although the BBB has only had a profile for Smart Money EPS for less than a year, we agree with its assessment at this time. Business owners should note, however, that there are reasons to be skeptical of the BBB’s methods.

Smart Money EPS Fees, Rates & Costs

A Closer Look at The Contract

Cost & Fees Summary
Item Result
Cancellation Penalties Yes
Monthly & Annual Fees Yes
Processing Rates Variable
Equipment Leasing Yes

Variable Contract Terms

Smart Money EPS does not disclose its pricing to the public, and there are no client comments that mention specific rates or fees charged by the company.

The company’s standard merchant agreement appears to be a resold First Data (Fiserv) contract. A standard First Data (Fiserv) merchant agreement offers a multiyear contract with an early termination fee of $495, a monthly PCI compliance fee of $19.95, and tiered pricing. Businesses that process up to $50,000 each month will receive a swiped rate of 2.69% plus $0.19 and a keyed-in rate of 3.69% plus $0.19. Businesses whose monthly charges exceed $50,000 will receive a swiped rate of 2.29% plus $0.19 and a keyed-in rate of 3.29% plus $0.19.

Smart Money EPS does have the freedom to alter these terms depending on a business’ size, type, and processing history as a reseller of First Data (Fiserv). However, with a lack of readily available information on the company’s rate and fee structure, merchants considering its services should refer to First Data (Fiserv) as a point of reference.

Possible Equipment Leases

The Smart Money EPS website says that it will offer equipment leases “for customers who do not want to purchase their equipment.” It is likely that these leases would be placed through First Data Global Leasing, a poorly rated provider known to offer long-term, non-cancellable equipment leases that ultimately cost far more than the equipment’s purchase price. Businesses are advised to purchase a quality EMV terminal rather than lease equipment whenever possible.

No Red Flags

We cannot find any Smart Money EPS complaints related to the company’s pricing, and there’s no reason to believe that the company’s clients are dissatisfied with their pricing at this time. It is possible that Smart Money EPS offers a wide range of potential pricing structures, so business owners should understand how to spot undesirable terms in their Smart Money EPS contract.

We also encourage readers to check out our list of the providers of the best merchant accounts.

Smart Money EPS Employee Reviews & Sales Tacitcs

Should You Work For Them?

Jobs & Marketing Summary
Item Result
Uses Independent Resellers Yes
Telemarketing Likely
Misleading Marketing No
Discloses All Important Terms No

Independent Sales Agents

The Smart Money EPS website currently advertises open positions for independent sales agents, which is a good indicator that it currently employs a number of commission-only agents. The use of independent agents is commonly linked to high complaint rates, but in this case we are unable to locate any negative Smart Money EPS reviews. We will therefore assume for the time being that the company’s sales team receives adequate training and oversight.

This compares favorably to our list of best credit card processors.

No Rate Quotes

Smart Money EPS does not list any promotional rates or price guarantees on its website. Given the fact that we have not found any allegations of misleading rate quotes, it appears that the company is generally straightforward about its pricing and fees. If you suspect that a Smart Money EPS sales agent has misled you about your rates, you can double-check your monthly bill with a third-party statement audit.

Our Smart Money EPS Review Summary

Our Final Thoughts

Smart Money EPS rates as a reliable credit card processing provider according to our rating criteria. The company enjoys a clean complaint record and does not appear to engage in deceptive sales tactics. However, business owners should be aware that we have not found detailed information about the company’s pricing and fees. We will continue to monitor the company and update this review as needed. For now, readers should be sure to compare Smart Money EPS’s pricing and service to that offered by other top-rated credit card processors.

If you found this article helpful, please share it!

Your Comments & Reviews

How Did Smart Money EPS Treat You?

1 Responses

  • I’ve got to give a big shout-out to Smart Money EPS – they’ve been an absolute game-changer for our business! As the Operations Manager of a fast-growing startup, finding the right financial solution was crucial, and boy, did we hit the jackpot with Smart Money EPS!

    Their platform is seriously user-friendly. Even for someone like me who isn’t the most tech-savvy, navigating their interface was a breeze. From seamless payment processing to handling our financial risks like a pro, Smart Money EPS has got it all covered.

    But you know what really sets them apart? Their customer support. Whenever we had a question or a little hiccup (which happens in any business, right?), their support team was right there, ready to help. They’re friendly, knowledgeable, and lightning-fast in resolving any issues. That level of service just makes life so much easier.

    And let’s talk about their data analytics! I never thought crunching numbers could be exciting, but Smart Money EPS proved me wrong. Their analytics tools give us in-depth insights into our financial performance, which has been a game-changer for our decision-making process. We’re making smarter moves, and it’s reflecting in our bottom line.

    Security is a big deal for us, and Smart Money EPS gets that. They take security seriously, and that’s something we really appreciate in this day and age.

    Look, I’ve dealt with my fair share of financial solutions, but Smart Money EPS is hands down the best we’ve ever used. They’ve simplified our financial workflows, saved us time, and helped us focus on what really matters – growing our business.

    In a nutshell, Smart Money EPS has become an invaluable partner. If you’re on the hunt for a financial solution that’s efficient, secure, and backed by a top-notch support team, these guys are the ones to go with.

Leave a reply

Your email address will not be published. Required fields are marked *


Comments must contain details about your experience. Please do not use ALL CAPS. Self-promotion, marketing content, or contact information of any kind will not be published. By submitting a comment, you are agreeing to our Comment Policy


Copyright © 2023, Inc. (Digital Fingerprint: 0d38c6720f0d78a701b74d58653af608). Getting paid to re-write this page? Click here to earn a reward.

Any unauthorized copying and reproduction of the content of this page, including all meta data and computer code, is strictly prohibited. While the information in the above article is believed to be accurate as of its publish date, the author and publisher make no representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the contents. The author and publisher shall in no event be held liable to any party for any direct, indirect, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of this material, which is provided “as is,” and without warranties. Any and all use of trade names and/or marks are for identification purposes only and shall not be construed as a claim of affiliation, or otherwise, with, Inc. ("CPO") in any form. The sole purpose of the material presented herein is to alert, educate, and inform readers. It is not intended as legal or financial advice. We may earn revenue if you obtain services from a provider that we recommend. See this page to learn how we support our operations.