Enabling Merchants to Add Surcharges to E-Commerce Transactions
Founded in 2017, SurchX is a financial technology company that enables merchant accounts to add surcharges to e-commerce transactions and pass the cost of accepting credit cards to their customers. The company advertises that it does not require merchants to change their “processor, bank or shopping cart,” which suggests that it is not a merchant account provider offering zero fee or cash discount pricing. Rather, SurchX’s software appears to interface with each merchant’s current payment gateway or shopping cart to add a checkout field that applies and discloses an additional surcharge to each transaction. SurchX advertises that its service is free, so it is unclear how it generates revenue, but a likely explanation is that it takes some percentage of each surcharge for itself.
SurchX Location and Ownership
SurchX does not disclose an acquiring bank or backend processor. The company’s headquarters are located at 40 N Central Ave #2100, Phoenix, Arizona 85004, where it has announced its intention to hire 150 new employees during 2019. Robert Maynard is the founder of SurchX.
SurchX Review Table of Contents
- Costs & Contract: SurchX does not require merchants to enter into a merchant account contract.
- Complaints & Service: SurchX has received fewer than 10 public complaints.
- BBB Rating: SurchX does not have a Better Business Bureau profile at this time.
- Sales & Marketing: SurchX does not hire independent sales agents and has not received any complaints about its sales practices.
- Rates & Fees: How Merchants Got The Best Rates With SurchX