Note: Since SurchX was acquired by InterPayments, we will no longer be updating this profile.
Rebranded as InterPayments
As of 2021, SurchX’s website now redirects to InterPayments. InterPayments acquired SurchX in 2020, and the InterPayments name was registered in California in 2020 by Nagendra Jayanty, who currently serves as the CEO for the company. It does not appear that SurchX’s founder, Robert Maynard, is involved with the new company. We look forward to providing a full InterPayments review in the future.
SurchX Payment Processing
Founded in 2017, SurchX is a financial technology company that enables merchant accounts to add surcharges to e-commerce transactions and pass the cost of accepting credit cards to their customers. The company advertises that it does not require merchants to change their “processor, bank or shopping cart,” which suggests that it is not a merchant account provider offering zero-fee or cash discount pricing. Rather, SurchX’s software appears to interface with each merchant’s current payment gateway or shopping cart to add a checkout field that applies and discloses an additional surcharge to each transaction. SurchX advertises that its service is free, so it is unclear how it generates revenue, but a likely explanation is that it takes some percentage of each surcharge for itself.
SurchX Location & Ownership
SurchX does not disclose an acquiring bank or backend processor. The company’s headquarters are located at 40 N Central Ave #2100, Phoenix, Arizona 85004, where it has announced its intention to hire 150 new employees during 2019. Robert Maynard is the founder of SurchX.
SurchX Review Table of Contents
- Costs & Contract: SurchX does not require merchants to enter into a merchant account contract.
- Complaints & Service: SurchX complaints number fewer than 10 on public complaints forums.
- BBB Rating: SurchX does not have a Better Business Bureau profile at this time.
- Sales & Marketing: SurchX does not hire independent sales agents and has not received any complaints about its sales practices.