No Sales Complaints
It is unclear at this time whether Veritrans employs an in-house sales team or partners with ISOs, resellers, and independent agents to market its services. As a general rule, the use of independent sales entities can result in increased complaints about a company, since this kind of sales force is difficult to train and regulate. We are currently unable to locate any negative Veritrans reviews that accuse the company’s sales staff of unethical conduct. This compares favorably to our list ofbest credit card processors.
Serving High-Risk Merchants
According to its website, Veritrans also focuses on providing services to high-risk merchants. Many different factors determine the risk designated by merchant account providers. A company’s size, the frequency of chargebacks, its credit history, and the industry of its business are all factors taken into consideration.
According to the Veritrans website:
Veritrans handles High Risk Merchants based on each individual service and their history. We promise to judiciously assess each account presented based on the type of service offered, longevity of company and the company’s ownership. We strive to qualify most merchants, but unfortunately some merchants will represent too great a risk for even Veritrans to represent. And if your High Risk account is granted service, you may find your rates to be slighter higher than the average business would be quoted, however this is not unusual.
Veritrans account executives will gladly assess your account and services rendered with our free, no obligation. If we are able to provide your business with an account, even if it is high risk, you will be assured of the best rates available for your account, and no hidden fees.
Companies that are deemed to carry high-risk should thoroughly review the best merchant account providers for their needs.
No Deceptive Ads
Veritrans also does not appear to engage in deceptive advertising strategies in its official materials. We are therefore awarding it an “A” in this category. However, if you suspect that there are undisclosed Veritrans Merchant Services fees added to your Veritrans contract, we recommend seeking a third-party statement audit to eliminate hidden costs.