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Is Veritrans the Right Processor for Your Business Payments?

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All mentions of rate and fee costs are estimations based on publicly available information and client feedback. Actual costs may vary based on a variety of factors unique to your business.

Veritrans Merchant Services

Rating
A
5/5
full starfull starfull starfull starfull star

Pros and Cons of Veritrans Merchant Services

Pros

Transparent pricing policies
No early termination
Cash advance services
Mobile payment options
A+ BBB rating

Cons

Undisclosed contract terms
Potentially high rates
Monthly PCI fees
Independent sales agents
Equipment lease lock-ins

Overview

In this review of Veritrans Merchant Services, we take a closer look at the company’s credit card processing solutions. Their services include point-of-sale systems, mobile payment options, and e-commerce features designed to support a range of businesses. We’ll highlight which business types may benefit most from these offerings. We’ll also examine client and customer reviews to uncover common trends and concerns. In addition, we’ll break down pricing, contract terms, and included features. By the end, you’ll know whether Veritrans Merchant Services is the right choice for your payment processing needs.

About Veritrans Merchant Services

Screen Capture of Veritrans Homepage
Veritrans Merchant Services Homepage

Founded in 2001, Veritrans Merchant Services is a merchant account provider headquartered in Houston, Texas. Veritrans should not be confused with an Indonesia-based e-commerce company that goes by the name of Veritrans Indonesia, as it appears that the two companies are unrelated.

Products & Merchant Services

Payment Processing

Veritrans offers processing services for major debit and credit cards, catering to various business types. The company also provides virtual terminal services in collaboration with (link unavailable) Their range of services includes EMV card readers and swipers, POS solutions from Clover and Linga, mobile payment options, access to a payment gateway, virtual terminals, cash advances, and gift and loyalty programs.

Customer Reviews & Sentiment

Clean Complaint Record

Currently, there are no Veritrans Merchant Services reviews available that label the company as a scam or a ripoff. Remarkably, the company has zero publicly filed complaints on consumer protection websites. For a business operating since 2001, this demonstrates an efficient and effective customer support system, adept at resolving issues internally. We encourage you to share your Veritrans Merchant Services review in the comments section below.

Veritrans Merchant Services Lawsuits

No significant class-action lawsuits or FTC complaints have been discovered against Veritrans Merchant Services. Merchants who prefer non-litigious resolutions with the company may consider reporting their concerns to relevant supervisory bodies.

Industry Scores & User Ratings

Online Ratings Summary
PaymentPop5
BBB RatingN/A
Google Maps4.9
Average Rating4.9

PaymentPop Rating for Veritrans Merchant Services

Negative Feedback

There are no negative reviews published about Veritrans Merchant Services on the PaymentPop website.

Positive Feedback

Veritrans Merchant Services gave us a solid setup with no unexpected delays or fees. The process was straightforward, and their team stayed in touch until everything was working. It’s been a reliable solution that lets us focus on our business, not our payment system.

Veritrans BBB Rating

Veritrans Merchant Services is not an accredited business with the Better Business Bureau. As of this review, the company has an “A+” rating with the BBB and has had 0 complaints filed against it in the last 36 months. The company has also not received any informal reviews on its BBB page, but it should be noted that these reviews are not subject to verification by the BBB.

An “A” Performance

Since it is our philosophy that “A” ratings should be reserved for companies with 0 complaints, we agree with the BBB’s rating in this case. Merchants should be aware, however, that there are good reasons to be skeptical of the BBB’s rating system.

Google Maps Rating for Veritrans

Veritrans has a

Positive Feedback

Veritrans saved my business a LOT on credit card fees and they provide amazing, fast service from a live person who is always the same helpful lady when we call.

Negative Feedback

There are no negative reviews published about Veritrans on Google Maps.

Processing Rates & Fees

Veritrans Contract Terms

Current details about the standard Veritrans contract are not widely available. It’s speculated that Veritrans acts as a reseller for larger processors such as First Data (now Fiserv), although this information is not explicitly confirmed on its website. No complaints have been found regarding Veritrans Merchant Services that highlight issues with high rates, undisclosed early termination fees, PCI Compliance fees, or extensive contract durations. A representative from the company has indicated that Veritrans does not engage in equipment leasing for merchants.

Virtual Terminal Pricing

Veritrans mentions on its website the provision of virtual terminal services through Authorize.Net. Generally, Authorize.Net’s payment gateway service incurs a $25 monthly gateway fee, a $0.10 batch fee, and a transaction fee of 2.9% plus $0.30. While these rates are standard for Authorize.Net, it’s important to note that resellers have the freedom to adjust these prices. Merchants might have the opportunity to negotiate these rates based on their specific needs and transaction volumes.

No Contract Complaints

The absence of explicit complaints about Veritrans Merchant Services’ contract terms suggests a satisfactory customer experience, earning it an “A” rating in this regard. However, merchants are advised to thoroughly review their contractual agreements to ensure clarity and satisfaction with the terms. The competitiveness of Veritrans’ offerings compared to the market’s most affordable merchant accounts remains to be fully assessed. Should you have detailed insights into Veritrans’ contractual terms, sharing them in the comments section below would be beneficial for prospective clients.

Veritrans payment gateway
Veritrans provides integration with the Authorize.Net payment gateway.

Employee Reviews & Sales Practices

No Sales Complaints

It is unclear at this time whether Veritrans employs an in-house sales team or partners with ISOs, resellers, and independent agents to market its services. As a general rule, the use of independent sales entities can result in increased complaints about a company, since this kind of sales force is difficult to train and regulate. We are currently unable to locate any negative Veritrans reviews that accuse the company’s sales staff of unethical conduct. This compares favorably to our list ofbest credit card processors.

Serving High-Risk Merchants

According to its website, Veritrans also focuses on providing services to high-risk merchants. Many different factors determine the risk designated by merchant account providers. A company’s size, the frequency of chargebacks, its credit history, and the industry of its business are all factors taken into consideration.

According to the Veritrans website:

Veritrans handles High Risk Merchants based on each individual service and their history. We promise to judiciously assess each account presented based on the type of service offered, longevity of company and the company’s ownership. We strive to qualify most merchants, but unfortunately some merchants will represent too great a risk for even Veritrans to represent. And if your High Risk account is granted service, you may find your rates to be slighter higher than the average business would be quoted, however this is not unusual.

Veritrans account executives will gladly assess your account and services rendered with our free, no obligation. If we are able to provide your business with an account, even if it is high risk, you will be assured of the best rates available for your account, and no hidden fees.

Companies that are deemed to carry high-risk should thoroughly review the best merchant account providers for their needs.

No Deceptive Ads

Veritrans also does not appear to engage in deceptive advertising strategies in its official materials. We are therefore awarding it an “A” in this category. However, if you suspect that there are undisclosed Veritrans Merchant Services fees added to your Veritrans contract, we recommend seeking a third-party statement audit to eliminate hidden costs.

Veritrans Merchant Services Competitors

Compare Veritrans Merchant Services to competitors that earned top marks.

Bottom Line

Veritrans Merchant Services rates as a reliable credit card processor according to our rating criteria. This assessment is bolstered by the company’s spotless record, showing zero complaints across all consumer protection websites. Such a clean slate is a testament to Veritrans’s commitment to customer satisfaction and effective service delivery. However, it’s worth noting that specific information about the company’s hiring practices and contract terms is not readily available, which leaves some room for uncertainty in these areas. Despite this exemplary record, merchants should approach with due diligence.

Read Actual User Reviews

All user reviews have been moved to our partner, PaymentPop.com

Contact Veritrans Merchant Services

Contact & Customer Support
PresidentJeff Adcock
Managing MemberSelena Denbow
Headquarters1300 Bay Area Blvd., Ste B110, Houston, Texas 77058
Toll-Free General Customer Service(866) 474-4144
Office(281) 474-4144
Websiteveritransllc.com