Online gaming and gambling exists in a legal gray area, with some states taking action to prohibit it and others taking a more lenient stance. For this reason, online gambling is considered a high risk industry, but that doesn’t necessarily make it criminal. If you run an online casino or internet gambling business in the U.S. or EU, you may still be able to process credit card payments through a high risk merchant account provider. High risk merchant accounts tend to come with higher rates and fees, but they can still provide helpful customer support and products to help streamline your e-commerce gaming company. In short, while it may be difficult to find a processor that can serve you, it isn’t completely impossible.
To help you find a credit card processor that can assist your business, we’ve put together the following list of the best merchant accounts for online gambling. The companies on this list offer e-commerce solutions, offshore merchant accounts, marketing tools, and other useful services for operating your online casino. They are also known to provide low-commitment contracts with transparent pricing and quality customer service. To find the right provider for your online gaming site, be sure to research each processor’s products and features and compare pricing and terms.
Note: This list contains providers that are capable of serving online casinos in regions where online gambling is legal. The companies on this list are not recommended for physical casinos. If you are looking for a casino merchant account, see our list of the best merchant accounts for brick-and-mortar casinos.
Best Merchant Accounts for Online Gambling
Based in Woodland Hills, California, PaymentCloud is a merchant account provider that specializes in serving high risk business types. The company’s products and services include point-of-sale solutions, mobile phone swipers, an online payment gateway and virtual terminal, EMV-compatible terminals, and merchant cash advances. PaymentCloud is a good option for online gaming sites that may or may not include chance-based games.
PaymentCloud provides a dedicated account rep to all new merchants for the life of the account. The company has not received any negative complaints on consumer forums, and it customizes its pricing according to each merchant’s business type and processing history. The BBB does not maintain a profile for PaymentCloud at this time, but CPO gives the company an “A.”
eMerchantBroker.com is a Los Angeles, California-based company that offers high risk e-commerce processing solutions including online gambling merchant accounts. The company’s products include ACH processing, an online payment gateway, merchant cash advance, and a chargeback management system to help merchants dispute and resolve chargeback claims. eMerchantBroker.com can provide an offshore merchant account for online gaming sites as long as they are properly licensed and willing to sign a high risk addendum to their contract.
eMerchantBroker.com offers custom pricing for each merchant and maintains a low complaint rate relative to its size and merchant portfolio. Our review of eMerchantBroker gives the company an “A” rating overall and the BBB assigns the company a rating of “A+.”
Host Merchant Services is a Newark, Delaware-based merchant account provider that is able to provide merchant accounts for a large number of high risk business types. The company’s products and services include online marketing tools, an online payment gateway and virtual terminal, gift and loyalty programs, merchant cash advance, and offshore merchant accounts. Host Merchant Services specializes in e-commerce businesses and provides a free website and email address to interested merchants. Host may be able to serve online gambling business that utilize offshore merchant accounts to accept payments.
Host Merchant Services has received only positive feedback on public forums, with most reviewers singling out the company’s customer service for praise. Host offers custom pricing to all of its merchants, but most merchants will enjoy transparent pricing and the ability to cancel service without penalty. The Better Business Bureau gives Host an “A+” rating, and CPO also gives the company an “A+.”
Durango Merchant Services is a well-established high risk payment processor headquartered in Durango, Colorado. The company has been serving both U.S. and international merchants with an emphasis on difficult-to-place merchant types since 1999. Durango can supply processing for face-to-face, mobile, and e-commerce merchants and offers a wide range of services including an online payment gateway with QuickBooks integration, POS equipment, electronic check processing, and offshore banking partnerships. Durango may be able to assist online gambling businesses on a case-by-case basis.
Durango has received overwhelmingly positive feedback with regard to its sales and support team and offers custom pricing depending on a merchant’s business type. Our review of Durango Merchant Services gives the company an “A+,” and the Better Business Bureau awards Durango an “A+” as well.
Based in Scottsdale, Arizona, Vantage Payments is a merchant account provider that can provide both domestic and offshore merchant accounts for high risk merchant types like online gambling sites. The company’s products and services include point of sale equipment, remote deposit capture, European direct debit, call center services, multi-currency support, web design, and SEO assistance. Vantage Payments is an especially good fit for online gaming companies based in the EU with EU customers.
Vantage Payments currently has a clean complaint record across all review websites, which is an impressive feat for a company specializing in offshore merchant accounts. Our review of Vantage gives the company an “A” rating at this time, while the BBB gives Vantage an “A+.”
Based in Portsmouth, New Hampshire, Instabill is a high risk merchant account provider that is capable of serving international gambling merchants. The company’s products and services for gambling businesses include multiple currency support, offshore banking partners, an online payment gateway, shopping cart integration, and fraud protection. Instabill is a good fit for internet gambling companies that have international customer bases.
For more information, see the Instabill website.