What to Know Before Getting Started
Getting added to the Terminated Merchant File (TMF), also known as the MasterCard Alert To Control High-risk Merchants (MATCH) list, can seem like a death sentence for any business. The TMF is a list maintained by the credit card processing industry that keeps track of business and business owners whose merchant accounts were terminated for excessive chargebacks, participation in fraudulent activity, money laundering, or similarly severe account misuse. Generally, placement on the MATCH list prevents merchants from processing credit cards through all major domestic banks until they are either removed from the MATCH list or they find a processor willing to take a risk on them. Luckily, however, there are a few merchant account providers that can enable TMF/MATCH businesses to accept credit cards. These providers specialize in high risk business types and can help business owners open accounts through offshore banks if necessary.
To help you find a processor for your previously terminated business, we’ve put together the following list of the best merchant accounts for TMF/MATCH merchants. The companies on this list offer e-commerce solutions, MOTO processing, internet marketing tools, and other useful services for operating your high risk business. They are also known to provide low-commitment contracts with transparent pricing and quality customer service. To find the right provider for your TMF/MATCH company, be sure to research each processor’s products and features and compare pricing and terms.
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Why We Chose These Merchant Account Providers
eMerchantBroker.com is a Los Angeles, California-based company that offers high risk e-commerce processing solutions including TMF/MATCH merchant accounts. The company’s products include ACH processing, an online payment gateway, merchant cash advance, and a chargeback management system to help merchants dispute and resolve chargeback claims. eMerchantBroker.com places an emphasis on providing credit card processing for MATCH merchants.
eMerchantBroker.com offers custom pricing for each merchant and maintains a low complaint rate relative to its size and merchant portfolio. Our review of eMerchantBroker gives the company an “A” rating overall and the BBB assigns the company a rating of “A+.”
Based in Woodland Hills, California, PaymentCloud is a merchant account provider that specializes in serving high risk business types. The company’s products and services include point-of-sale solutions, mobile phone swipers, an online payment gateway and virtual terminal, EMV-compatible terminals, and merchant cash advances. PaymentCloud is a good option for TMF/MATCH merchants in all industries.
PaymentCloud provides a dedicated account rep to all new merchants for the life of the account. The company has not received any negative complaints on consumer forums, and it customizes its pricing according to each merchant’s business type and processing history. The BBB does not maintain a profile for PaymentCloud at this time, but CPO gives the company an “A.”
Host Merchant Services
Host Merchant Services is a Newark, Delaware-based merchant account provider that is able to provide merchant accounts for previously terminated merchants. Host’s products and services include point-of-sale solutions, online marketing tools, an online payment gateway and virtual terminal, mobile credit card processing, merchant cash advance, and offshore merchant accounts. Host Merchant Services specializes in e-commerce businesses and provides a free website and email address to interested merchants. Host is a good option for merchants who may have been placed on the TMF list in the past but are currently operating in traditionally standard-risk industries.
Host Merchant Services has received only positive feedback on public forums, with most reviewers singling out the company’s customer service for praise. Host offers custom pricing to all of its merchants, but most merchants will enjoy transparent pricing and the ability to cancel service without penalty. The Better Business Bureau gives Host an “A+” rating, and CPO also gives the company an “A+.”
Secondary Merchant Account Options
Durango Merchant Services
Durango Merchant Services is a well-established high risk payment processor headquartered in Durango, Colorado. The company has been serving both U.S. and international merchants with an emphasis on difficult-to-place merchant types since 1999. Durango can supply processing for TMF businesses and offers a wide range of services including an online payment gateway with QuickBooks integration, POS equipment, electronic check processing, and offshore banking partnerships. Durango is good choice for TMF merchants with high risk business types that may require offshore processing.
Durango has received overwhelmingly positive feedback with regard to its sales and support team and offers custom pricing depending on a merchant’s business type. Our review of Durango Merchant Services gives the company an “A+,” and the Better Business Bureau awards Durango an “A+” as well.
Based in Scottsdale, Arizona, Vantage Payments is a merchant account provider that can provide both domestic and offshore merchant accounts for TMF/MATCH merchants. The company’s products and services include point of sale equipment, e-commerce solutions, remote deposit capture, European direct debit, call center services, multi-currency support, web design, and SEO assistance. Vantage is a good option for TMF merchants operating in high risk industries.
Vantage Payments currently has a clean complaint record across all review websites, which is an impressive feat for a company specializing in offshore merchant accounts. Our review of Vantage gives the company an “A” rating at this time, while the BBB gives Vantage an “A+.”
Based in Portsmouth, New Hampshire, Instabill is a high risk merchant account provider that is capable of serving TMF/MATCH businesses. The company’s useful products for MATCH list merchants include multiple currency support, offshore banking partners, an online payment gateway, and fraud protection. Instabill is a good fit for TMF merchants with limited or no processing history and high chargeback ratios.
For more information, see the Instabill website.
If your business offers merchant services for TMF/MATCH merchants, please leave a comment in the comment section below or contact us through our contact page in order to get listed in this article.