Cardaccept Review

Due to some technical difficulties at other consumer protection websites and the apparent deletion of Cardaccept.com’s Better Business Bureau profile, there are only a few Cardaccept.com reviews to be found at this time. However, at the time of our previous review, there were at least 12 publicly listed Cardaccept.com complaints online, several of which accused the company of being a ripoff or a scam. Aside from disputing the company’s advertised terms, most of these reviews described difficulty cancelling the service, trouble reaching a company representative, and withholding of funds. Withheld funds in particular were a common complaint (see this review), and although we generally don’t penalize companies for engaging in this standard fraud prevention practice, it does seem as though merchants were not receiving appropriate justification for the holds they experienced.

Cardaccept’s affiliation with Calpian Commerce suggests that the company’s clients may deal directly with Calpian customer support representatives, which could in turn funnel complaints away from Cardaccept’s online profiles. One factor increasing the company’s score in this section is the fact that many of these complaints were old reviews that make reference to Pipeline Data rather than the company’s current processor, Calpian. It is therefore possible that things have improved since the change in partnership. Given the troubling claims we unearthed at the time of our last update, we will hold Cardaccept’s score at a “C-” despite our inability to replicate those search results at this time.