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Category: Credit Card Processors

Electronic Payments, Inc. Logo

Electronic Payments Inc. Review: Fees, Complaints, & Lawsuits

In many ways, EPI scores fairly well. Merchants are advised to carefully read and understand all terms before signing, as most of the complaints are due to nondisclosure of important fees and terms. The company can improve its rating further by removing its Liquidated Damages cancellation fee and minimizing its complaint rate going forward. Merchants are encouraged to compare the company’s pricing and terms to those offered by top-rated credit card processing options.

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January 26, 2022

2Checkout Review: Fees, Comparisons, Complaints & Lawsuits

2Checkout offers an easy-to-use electronic payment alternative for accepting online payments and e-commerce transactions. Overall, the company scores well in customer satisfaction compared to similar international processors. To avoid problems, merchants should take care to understand 2Checkout’s policies and procedures, especially regarding acceptable business types and transactions. 2Checkout’s processing fees are slightly higher than average, but the added cost comes with a feature-rich service that is customizable to most online retailers’ needs. 2Checkout rates as one of the best multi-currency merchant accounts and is also recommended for businesses that would like to integrate with FreshBooks.

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January 26, 2022
CardConnect Direct Logo

CardConnectDirect Review: Fees, Lawsuits, Comparisons, & Lawsuits

CardConnectDirect rates as an average merchant services provider according to our standards. The company is showing a low-to-moderate complaint rate overall for its size and time in business, but it appears that CardConnectDirect may not offer especially competitive contract terms. We are unable to verify specific details of the company’s standard contract at this time, but we will monitor the company’s reputation to determine whether it will become one of the worst-rated providers or on par with the top-rated providers.

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January 26, 2022
Swipe4Free Logo

Swipe4Free Review: Fees, Comparisons, Complaints & Lawsuits

Swipe4Free rates as an average merchant services provider according to our rating criteria. The company’s cash discount pricing could potentially save merchants a great deal of money, but there are other costs in its contract that are nowhere near as low as the company’s competitors. Merchants will need to weigh the potential headache of surcharging customers against the savings they can realistically expect from Swipe4Free. Before locking yourself into a long-term contract with a huge termination fee, we advise you to first see if you can secure rock-bottom pricing on a month-to-month agreement through a top-rated merchant account provider.

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January 23, 2022
National Merchants Association logo

National Merchants Association Review: Complaints, Lawsuits & Fees

National Merchants Association rates as a slightly better-than-average merchant services provider by our standards. The company is showing a lower complaint volume than expected for its size and time in business, but some of the available information about its contract appears to specify a high cancellation fee and a 36-month standard agreement. The publicly posted complaint rebuttals from company representatives also appear to vary in terms of tone and accuracy. We will continue to monitor the company’s reputation to determine whether it will become one of the worst-rated providers or eventually on par with the top-rated providers.

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January 23, 2022

Nochex Review: Fees, Comparisons, Complaints & Lawsuits

Nochex rates as a reliable e-commerce merchant services provider according to our rating criteria. The company has received a low-to-moderate number of complaints for its size and time in business, but its pricing and contract terms are low-cost and low-risk for merchants. Nochex, while not a top-rated UK merchant account provider, is best suited for small and midsize e-commerce providers who are looking to accept payments via their websites.

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January 23, 2022
TAPLocal Now Logo

TAPLocal Now Review: Fees, Complaints, Comparisons & Lawsuits

TAPLocal Now rates as an average merchant services provider according to all available information. The company is affiliated with a number of poorly rated merchant account providers and appears to offer industry-average contract terms. Our rating for TAPLocal Now may be subject to change as the company continues to operate and develop a reputation within the industry, but merchants should be sure to compare the company’s pricing to that offered by top-rated merchant accounts.

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January 23, 2022

USPAY Group Review: Fees, Complaints, Comparisons & Lawsuits

USPAY Group rates as a better-than-average merchant services provider according to our rating criteria. The company has received a low number of complaints related to its sales process and appears to offer fairly standard pricing and fees. We do not consider it to be an especially cheap merchant account option at this time. Merchants who sign up for service through USPAY Group are advised to steer clear of long-term equipment leases if at all possible.

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January 23, 2022

Elite Merchant Solutions Review: Fees, Complaints & Lawsuits

Elite Merchant Solutions rates as an above average merchant services provider according to our rating system. The company has a low complaint rate for its size and time in business, but the few contract details we have been able to locate aren’t very competitive. The company’s overall rating is likely to change once more information about Elite’s contract terms becomes available. For now, merchants should compare the company’s pricing to that of top overall providers to obtain the best deal.

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January 21, 2022
Xenex Payment Systems Logo

Xenex Payment Systems Review: Fees, Complaints & Lawsuits

Xenex Payment Systems rates as an average merchant services provider according our rating system. The company is showing an average complaint rate for its size and time in business, and the contract details we were able to obtain are not especially competitive. This credit card processor can improve its overall rating by improving its hiring practices and more closely monitoring the behavior of its agents in an attempt to limit complaints. We will continue to monitor the company’s reputation to determine whether it will become one of the worst-rated providers or a worthy competitor to the top-rated providers.

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January 21, 2022
MerchantPlus Logo

MerchantPlus Review: Fees, Comparisons, Complaints & Lawsuits

MerchantPlus rates as an average merchant services provider according to our rating system. The company’s use of iPayment as its credit card processor appears to be responsible for the bulk of its complaints, and the BBB has dramatically lowered its grade for the company in the last two years. The company’s overall rating could improve once it corrects the issues cited on its BBB profile and elsewhere. MerchantPlus does not qualify as a top-rated merchant account provider at this time.

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January 21, 2022

Empyrean Merchant Services Review: Fees, Complaints, & Lawsuits

Empyrean Merchant Services rates as a decent merchant services provider according to all available information. The company has received very few complaints in all of its years of operation, but these complaints suggest that the company could make some improvements to its sales process. We still have yet to obtain detailed information about Empyrean’s pricing and fees, so we will continue to monitor merchant feedback about the company and adjust our rating as necessary. Merchants are for now encouraged to read all documentation carefully before signing up with the company and to compare its costs to those of top-rated credit card processors.

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January 21, 2022
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