Executech Lease Group Review: Fees, Complaints, & Lawsuits

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Executech Lease Group
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Executech Lease Group

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ExecuTech Lease Group Point of Sale

Founded in 2010, ExecuTech Lease Group is a credit card equipment leasing company that provides credit card terminals, check processing equipment, point-of-sale equipment, and ATMs. Like Northern Leasing Systems, Executech Lease Group does not itself process transactions or sell merchant accounts. Instead, sales agents will typically pair an Executech Lease Group equipment lease with a newly opened merchant account from a credit card processor.

ExecuTech Lease Group Location & Ownership

The CEO of ExecuTech Lease Group, Robert Ensminger, is also the president and CEO of Alpine Payment Systems and a seemingly inactive merchant services provider called Valtek Solutions. Executech is headquartered at 1111 Main St #655, Vancouver, WA 98660, inside the same building as Alpine Payment Systems and Valtek Solutions.

Executech Lease Group Review Table of Contents

  • Costs & Contract: Executech Lease Group offers a non-cancellable equipment lease that typically lasts from 36 to 60 months.
  • Complaints & Service: Executech Lease Group complaints number fewer than 10 on public complaints forums.
  • BBB Rating: Executech Lease Group has an “A+” rating with the Better Business Bureau and has received 0 complaints in the past 3 years.
  • Sales & Marketing: Executech Lease Group appears to let independent sales agents market its lease agreements for it.
ExecuTech Lease Group point of sale

ExecuTech Lease Group offers leasing for payment processing equipment including POS systems

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Executech Lease Group Reviews and Complaints

Here's What Their Clients Say

Complaint Summary

Total Online Complaints
Live Customer Support
Most Common Complaint

Low Complaint Volume

We have found fewer than 10 negative ExecuTech Lease Group reviews at this time, which suggests that the company is not a scam operation. ExecuTech’s low complaint rate is an outlier among equipment lease providers, as Northern Leasing Systems, First Data Global Leasing, and Ladco Leasing all have very poor reputations among merchants. There is no substantive difference between ExecuTech’s lease terms and the terms offered by its competitors, so it’s unclear why ExecuTech has a lower complaint rate. It’s possible that the company simply markets to a smaller merchant base, or that its time in business has been much briefer than its competitors. In any case, we will assign the company an “A” rating in this category based solely on its surprisingly low complaint total. ExecuTech offers phone support contact information on its website. If you have your own ExecuTech Lease Group review to make, please do so in the comments below.

ExecuTech Lease Group Lawsuits

We have not found any outstanding class-action lawsuits or FTC complaints filed against ExecuTech Lease Group. Dissatisfied merchants who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.

ExecuTech Customer Service Options

The company provides standard customer service options to its merchants between 8 am to 5 pm PST from Monday to Friday. These customer service options are not as extensive as many merchant account providers who offer 24/7/365 customer support.

We have located multiple ExecuTech Lease Group customer service numbers:

(888) 574-9178 – Toll-Free General Customer Service
(877) 966-0040 – Fax

ExecuTech Lease Group does not offer a dedicated email support address, however it does offer live chat support through its website.

ExecuTech Lease Group also offers customer service emails at [email protected] and [email protected]

Merchants should review their best options for customer service when choosing a provider.

Executech Lease Group BBB Rating and Report

Our Better Business Bureau Profile Assessment

BBB Summary

Total Complaints
Resolved Complaints

Under 5 Complaints

ExecuTech Lease Group is accredited with the Better Business Bureau and currently has an “A+” rating overall. The company has received 0 complaints in the past 36 months. ExecuTech also has not received any negative informal reviews, although it should be noted that these reviews are not always subject to authentication by the BBB.

An “A” Rating

Given ExecuTech’s nearly clean complaint record, we agree with the BBB’s rating. Merchants should be aware, however, that there are reasons to be skeptical of BBB ratings.

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Executech Lease Group Fees and Rates

A Closer Look at the Contract

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Cost Summary

Documentation Fee
Loss & Damage Waiver Fee
$4.95 Per Month
Administrative Tax Fee
$25 Per Year
Early Termination Fee
Liquidated Damages ($1,000+)
Equipment Lease Terms
36 - 60 months (locked)

Lease Contract Terms

The standard ExecuTech Lease Group contract is a multi-year, non-cancellable contract that lasts for a variable length of time (typically from 36 to 60 months). It charges a $35 documentation/processing fee upon signing, a monthly Loss & Damage Waiver fee of $4.95, and an annual administrative tax fee of $25. Merchants who reach the end of the lease will have the option to purchase the equipment for an additional one-time cost according to fair market value.

Lease To Own Program

The company also offers a program that gives merchants the option to purchase their equipment for its fair market value at the conclusion of their lease. The company’s website includes the following policy:

* Within ExecuTech Lease Group’s lease document, fair market value is deemed to be not less than 25% of the aggregate lease payments on a 12-month lease, 20% of the aggregate payments on a 24-month lease, 15% of the aggregate payments on a 36-month lease and 10% of the aggregate payments on a 48- or 60-month lease.

Most payment processing terminals can be purchased for under $500, making long-term equipment leases more expensive than purchasing the equipment outright, to begin with. However, it should be noted that ExecuTech Lease Group also leases POS systems, ATMs, and check imaging hardware.

Non-Cancellable Conditions

If a merchant attempts to cancel the agreement before the full term has expired, that merchant will still owe the remaining monthly payments for the life of the lease. The full amount may be withdrawn from the merchant’s bank account in one lump sum, or it may be withdrawn each month until the lease is fulfilled. The contract’s specific language regarding termination is as follows:

You cannot cancel this Lease during the Lease Term for any reason. You do not have a free trial period. Your duty to make the monthly lease payments is absolute, unconditional and irrevocable and is not subject to any offset, deduction, defense or counterclaim, notwithstanding that the Equipment is damaged or lost, or you no longer use, need or want the Equipment, or you return the Equipment to us (except as provided in Section 14 on page 3 of this Lease), or for any other reason.

This language is worded so as to ensure that no merchant can exit the lease without paying it in full. It is also important for merchants to note another portion of the lease agreement:


Two common ExecuTech Lease Group complaints among merchants who are trying to exit an equipment lease are that they did not receive full documentation or that they were misled by sales representatives. This section of the lease agreement directly addresses those possibilities by releasing ExecuTech from any promises made by a sales agent. For this reason, merchants who sign up for an ExecuTech lease should disregard all sales claims that conflict with the actual language in the contract.

Purchase Instead of Leasing Equipment

In the vast majority of cases, we do not advise merchants to sign equipment leases. Most credit card terminals can be purchased for less than $500, which is far less than the cost of a long-term equipment lease. Leasing equipment can provide a handful of benefits, but these perks are far outweighed by a lease’s exorbitant cost and ironclad legal obligations. We encourage merchants to check out our list of the providers of the best merchant services.

Executech Lease Group Jobs and Employment

Hiring Standards and Ethical Marketing Assessment

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Key Points

Employs Independent Resellers
Advertises Deceptive Rates
Discloses All Important Terms

Third-Party Resellers

ExecuTech does not appear to market directly to merchants. Instead, the company primarily advertises to ISOs and independent sales agents who might be interested in reselling ExecuTech lease agreements. This sales structure typically results in a large number of merchant complaints, but there are very few negative ExecuTech Lease Group reviews at this time. One ExecuTech Lease Group complaint mentions nondisclosure of lease terms by an independent ExecuTech sales agent, is typical of providers like Northern Leasing Systems, First Data Global Leasing, and Ladco Leasing. However, there are not many ExecuTech Lease Group complaints of this nature. This compares favorably to our list of best credit card processors.

Bundled with Alpine Contracts

ExecuTech shares ownership and an address with Alpine Payment Systems, a poorly rated provider on CPO. Alpine Payment Systems is the subject of numerous complaints related to misrepresentation of fees, aggressive sales tactics, and selective disclosure of contract terms. This complaint thread indicates that some Alpine sales representatives are also selling ExecuTech lease agreements, which increases the likelihood that merchants could sign up for an ExecuTech lease without knowing the full terms. This is cause for concern due to ExecuTech’s standard lease agreement, which is a non-cancellable, multi-year term that can cost thousands over the life of the lease.

Some Cause for Concern

ExecuTech’s low complaint total has raised its grade to a “B” in this category, but the structure of its lease agreement and its connections to Alpine Payment Systems are preventing it from entering “A” territory for now. If you believe you may be overpaying on your monthly bill, we advise you to seek a fee reduction audit from an independent third party.

Executech Lease Group Review Summary

Our Final Thoughts and Opinions

Predatory Lease Terms?

ExecuTech Lease Group is a credit card processing equipment leasing provider with customer reviews complaining of non-cancellable lease terms that were not verbally disclosed. The company has a remarkably low complaint rate compared to its competitors despite the fact that it offers more or less identical contract terms. ExecuTech’s grade may be subject to change as we receive more merchant feedback about the company. In the event a merchant decides to lease equipment through the company, they should pair its service with a merchant account from a highly-rated payment processor.

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Customer & Employee Reviews

What Others Are Saying About Executech Lease Group

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3 Responses

  • Sara Lee

    Big Guys Restoration and Flooring

    We are caught in a terrible situation with Executech. We got railroaded by Retail Cloud into leasing six POS terminals for our carpet cleaning vans. By the time we realized that it was a trick, it was too late. Now we are stuck paying $450 a month for 4 years. By the end of the lease we will have paid $21,600 for the POS devices and we still will not own them. We should have never agreed to this. It is such a rip off. They should not be allowed to charge these exorbitant rates and the merchant has no way to get out of it.

  • John Fitzgerald

    Sold their contracts to Northern Leasing which is under investigation and has many lawsuits for scamming family owned businesses on high priced contracts and make it impossible to cancel them. They are either a subsidiary or also involved with them.

  • John Fitzgerald

    This company sells or had sold their contracts to Northern Leasing Company which has scammed and being shut down by the State of Attorney of New York.


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Phillip Parker is the creator and author behind this website. He has over 15 years of experience in the credit card processing industry as a journalist, consultant, and former merchant account sales professional. He started this project as a blog to expose merchant services providers that engage in predatory business practices, such as deceptive marketing, misleading pricing, and high-pressure sales tactics. His goal is to help business owners find merchant account providers who serve their industry well while offering fair rates with no junk fees and no long-term commitments.

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