First Data’s Equipment Lease Division
First Data Global Leasing is the credit card processing equipment leasing branch of First Data, one of the world’s largest merchant account providers. The company sells its own First Data-branded credit card terminals as well as Clover products, PIN pads, mobile swipers, carrying cases, chargers, paper and ink supplies, and payment gateway software.
With First Data’s recent money laundering lawsuit and acquisition by Fiserv, First Data Global Leasing’s public presence has been greatly reduced. Most FDGL branded web links have been redirected to another First Data site or are no longer working as is the case with their customer care site once located at fdglcustomercare.com.
Partnered With a Large Network of Resellers
FDGL sells its equipment leases through a vast network of independent sales offices and agents, most of whom use other business names and are free to set their own contract terms and pricing for the equipment. As a result, merchants who lease from First Data are often confused over which company is actually providing the equipment. These merchants should understand that First Data is ultimately supplying the leased equipment, and they will most likely need to deal with First Data rather than their merchant account provider for all leasing-related matters.
First Data Global Leasing Location and Ownership
First Data is a registered ISO of Wells Fargo Bank, N.A., Concord, CA; Deutsche Bank AG, New York, NY; BBVA USA, Birmingham, AL; and MetaBank, Sioux Falls, SD. Frank Bisignano is the CEO of First Data whose headquarters are located at 5565 Glenridge Connector, NE Atlanta, GA.
First Data Global Leasing Review Table of Contents
- Costs & Contract: First Data Global Leasing offers multi-year equipment leases that cannot be cancelled without paying out the full cost of the lease term.
- Complaints & Service: First Data Global Leasing has received more than 600 public complaints.
- BBB Rating: First Data Global Leasing has an “B” rating with the Better Business Bureau and has received 805 complaints and over 100 negative reviews in the past 3 years.
- Sales & Marketing: First Data Global Leasing allows independent sales representatives to sell its leases and has received hundreds of complaints about its sales practices.
- Rates & Fees: How Merchants Can Avoid Unfavorable Lease Terms With First Data Global Leasing
First data global lease has ripped off everybody why is it still going on what has to be done they should be shut down
What a rip off! This company is so underhanded, sham on WellsFargo for doing business with them, got rid of first data global at the buy out cost of 800.00 dollars. Switching banks next!
If there is a law suite against this company please let me know!
Same happen to my business, I am now carring two leases both under FDGL, paying rental fee for all 7 machines even including one I had purchased in full price in day 1 with the previous sales rep(from Panda Pay) with remaining 15 months, plus 2 brand new machines rental fee (from Clover) with remaining 45 months. The only reason was because the broker (Thomas) told me I can easliy cancle my previous contact with FDGL becasue the rate was raising without notice
Now, I am calling FDGL every Monday to been hanged off unnumbered times, just wanna to have a result, in the same time, I have to pay all these rental fee every month.
FDGL is taking every penny they could before my business complete die
I have just spoken with an attorney that is willing to take this class action lawsuit on!!! If there is any of you in Georgia, Florida or Tennessee that want to get on board, please reach out to me to speak with them
I am ready been paying a lease for 3 years for junk an ex owner signed for.
We leased equipment from First Data through our Bank Suntrust for our business. When we sold the business the contract was rewritten for the new owner. Little did we know that two more owners later we are starting to get notices in the mail saying that the current owner isn’t paying his bills and that we are responsible for him. It’s been two years and two owners since we leased this equipment. I have called our sales rep and complained and she says she’ll take care of it but never does. I’m filing a complaint with the better business bureau and with my the credit reporting agencies today.
Same thing happened to us!!! a previous owner – 3 years signed up for archaic useless equipment we had to replace since it didn’t work half the time
FDGL lease – does anyone have a phone number – I can’t find a number that will answer my questions. They keep hanging up on me
please post a number – I am ready to stop the auto debits
This is the worst company, that I have ever dealt with.
This First Data companie just ripped me off $285
on top of still charging me $30 a mo
all I did was return the equipment back to Huntington bank where it cam from and they continued to charge me..
If you as a consumer decide to hire this company be sure to have a P.H.D in CC processing.
at the beginning you will receive a sales pitch that will blow you away
only to come to sit on hold NO customer service and make an already busy work day even more hectic
as if dealing with your own customer service isn’t busy enough First Data makes your work day that much more difficult
DO NOT FALL FOR THEIR HASSLE FEE SALES PITCH
I was recently scammed into a double contract by a sales rep that never told me about the cancellation fees and I already have a lease with 13 months to go… she lied to me and I am now stock into 2 leases and requesting cancellations I have evidence of what happen and voice recordings of conversations… is a 4 years lease now and she told me I will have to pay only 399 if I want to cancel… the equipment is not even complete is missing the cashier drawer and I don’t know what to do… I have been calling but nothing happen yet.
This company is horrible. My mother, who is easily persuaded and has an inability to say no was pressured into signing a FIVE YEAR LEASE with these fools. We have not used their machines once yet we are stuck paying them 69.99 a month for FIVE YEARS. We are three years into it. I have called and complained and they say there is nothing they can do. We signed the lease. The buyout costs exactly the same as it would if we paid the $69.99 a month. It is extremely unsettling that they would take advantage of anyone, let alone the elderly, like this.
Emily,
This article may help: How to cancel a merchant account without paying a fee.
-Phillip