We are committed to providing up-to-date, accurate information for the small business owners who use our site. If one of our reviews contains a factual inaccuracy, we want to hear about it.
Making Corrections to Reviews
Corrections to a review will only be made if your request is supported by verifiable facts. Other claims by you may be added if they refer to policies and procedures at your company. Any non-factual additions will be made at our discretion and you will be attributed as the source of such claims. You can also add information in your own words to your review by participating in our Add Your Voice Program.
Removal of Reviews
We never remove reviews; however, we are happy to make factual corrections if you spot an error in a review. If you are considering threatening us, see the following pages:
General Discussions about a Review
At this time we do not accept phone calls regarding the content of reviews. We also will not enter into debates regarding any review.
Removal of User Review & Comments
We never remove user reviews or comments at the demand of anyone, including the person who left the comment; however, if you participate in our Complaint Resolution Program, we’ll remove complaints that have been deemed as resolved by the complainant. Commenters can also amend their reviews by replying directly to the original comment in a separate comment. If you believe a comment or review is fake or lacks validity, you can also challenge it via our Complaint Resolution Program.
Challenging User Reviews & Comments
See our Complaint Resolution Program for more details.