We are committed to providing up-to-date, accurate information for the small business owners who use our site. If one of our reviews contains a factual inaccuracy, we want to hear about it.
Making Corrections to Reviews
Corrections to a review will only be made if you follow the instructions when submitting the form below. Other claims by you may be added if they refer to policies and procedures at your company. Any non-factual additions will be made at our discretion and you will be attributed as the source of such claims.
Removal of Reviews
We never remove reviews; however, we are happy to make factual corrections if you spot an error in a review. If you are considering threatening us, see the following pages:
General Discussions or Debates
At this time we do not accept phone calls regarding the content of reviews. We also will not enter into debates regarding any review.
Removal of User Review & Comments
We never remove user reviews or comments at the demand of anyone, including the person who left the comment; however, if you participate in our Complaint Resolution Program, we’ll remove complaints that have been deemed as resolved by the complainant. Commenters can also amend their reviews by replying directly to the original comment in a separate comment. If you believe a comment or review is fake or lacks validity, you can also challenge it via our Complaint Resolution Program.
Form Submission Instructions
These instructions must be followed exactly. Disregarding any of the requirements below will result in a non-response and no updates to your review.
1. Fill out the required fields with the correct information.
2. Quote the exact text in the review that you believe to be inaccurate. Then, supply how you would like it rewritten. If we use your text, you acknowledge that you release all rights to such text and that it will become the sole property of CPO.
3. Supply any supporting documentation to support your claims.
4. Supply any and all merchant account applications used by your organization to board new merchant customers. The document upload field below will allow you to upload up to 10 individual PDFs at once.