Help Us Get It Right
We are committed to providing up-to-date, accurate information for the small business owners who use our site. If one of our reviews contains a factual inaccuracy, we want to hear about it.
Making Corrections to Reviews
Corrections to a review will only be made if your request is supported by verifiable facts. Other claims by you may be added if they refer to policies and procedures at your company. Any non-factual additions will be made at our discretion and you will be attributed as the source of such claims. You can also add information in your own words to your review by participating in our Add Your Voice Program.
Removal of Reviews
We never remove reviews; however, we are happy to make factual corrections if you spot an error in a review. If you are considering threatening us, see the following pages:
General Discussions about a Review
At this time we do not accept phone calls regarding the content of reviews. We also will not enter into debates regarding any review.
Removal of User Review & Comments
We never remove user reviews or comments at the demand of anyone, including the person who left the comment; however, if you participate in our Complaint Resolution Program, we’ll remove complaints that have been deemed as resolved by the complainant. Commenters can also amend their reviews by replying directly to the original comment in a separate comment. If you believe a comment or review is fake or lacks validity, you can also challenge it via our Complaint Resolution Program.
Challenging User Reviews & Comments
See our Complaint Resolution Program for more details.
Submit Your Request Below
READ BEFORE SUBMITTING: This form is for submitting factual, verifiable, evidence-based corrections only.
If you would like to add contextual information to your review or publicly respond to the content of your review, you will need to participate in our Add Your Voice program.
If you would like to challenge the validity of a user comment or reply directly to a user who has left a comment on our site, you will need to participate in our Complaint Resolution Program.
All corrections will be added at our sole discretion. Promotional materials, debates about our ratings, or attempts to discredit our reviews should not be submitted through this form and will be deleted.