Adding Electronic Invoicing to Your Business
Whether you’re an independent freelancer or a major corporation, tracking down clients for payment by phone or by mail can be a time-consuming and unreliable task. Paper bills have a way of getting “misplaced,” while card information is less secure when sent by mail or spoken over the phone. Luckily, automated electronic invoicing is now a common feature offered by many merchant account providers. Email invoicing gives you a more convenient way to collect outstanding payments and keep your cash flow steady. It also keeps the payment process simple and secure for your clients, ensuring that you get paid faster.
To help you find the right credit card processor to provide an online invoicing solution for your business, we’ve put together the following list of the best electronic invoicing services. The providers on this list offer various digital invoicing solutions for businesses large and small. More importantly, however, they have all earned reputations for providing fair, transparent pricing and excellent customer service. Some of the companies on this list are ideal for small or solo sellers, while others can assist larger merchants up to and including enterprise-level corporations. In order to find the best fit for your business, we recommend that you contact several providers and compare pricing and services before signing up.
Top Picks for Merchant Services for Sending Electronic Invoices
Host Merchant Services is a Newark, Delaware-based merchant account provider that is well-suited for most general business types and some high-risk merchants. The company’s products and services include point-of-sale solutions (with specific packages for the restaurant, salon, professional service, and contractor sectors), online marketing tools, an online payment gateway and virtual terminal, mobile credit card processing, gift and loyalty programs, merchant cash advance, and offshore merchant accounts. Host Merchant Services specializes in e-commerce businesses and provides a free website and email address to new merchants who require them. Host Merchant Services offers electronic invoicing services to all of its users.
Host Merchant Services has received only positive feedback on public forums, with most reviewers singling out the company’s customer service for praise. Host offers interchange-plus pricing with no early termination fees to all of its merchants, meaning that users will enjoy the most transparent pricing model and can cancel service without penalty. The BBB gives Host an “A+” rating, and CPO also gives the company an “A+.”
Based in Woodland Hills, California, PaymentCloud is a merchant account provider that specializes in serving standard to high-risk business types. The company’s products and services include point-of-sale solutions, mobile phone swipers, an online payment gateway and virtual terminal, EMV-compatible terminals, and merchant cash advances. Backed by an industry leader in Authorize.Net, PaymentCloud’s virtual terminal allows merchants to send online invoices for customers to remit payments. Invoicing through PaymentCloud is enhanced by an encrypted link that can be provided to customers to securely input their personal information to easily pay an invoice online.
PaymentCloud provides a dedicated account rep to all new merchants for the life of the account. The company has not received any negative complaints on consumer forums, and it customizes its pricing according to each merchant’s business type and processing history. The BBB does not maintain a profile for PaymentCloud at this time, but CPO gives the company an “A.”
Located in Chesapeake, Virginia, CDG Commerce offers invoicing through PastePay Cloud POS and email and text. CDG has been privately owned since 1998 and offers a proprietary payment gateway (as well as a discount on Authorize.Net’s payment gateway), a virtual terminal, QuickBooks integration, mobile phone processing, sales reporting, security breach protection, and vulnerability scanning. CDG Commerce is ideal for merchants that require a simple, low-cost, integrated method for accepting online and in-person payments.
CDG Commerce only charges a low, fixed fee per transaction and offers competitive contractual terms, including no annual fees, monthly minimums, or termination fees. CDG also offers next-day funding to most business types. CDG has earned an “A+” rating in our review as well as an “A+” rating with the BBB.
Shopify is primarily known as an e-commerce platform for online merchants, but the company also offers a point-of-sale software solution for iPad and iPhone. For invoicing, Shopify offers a free invoicing feature on its website. The Shopify POS app can accept cards via a headphone jack card swiper, or a $129 EMV reader and includes features like inventory syncing with a web store, emailed receipts, automatic tax calculations, basic email marketing, and in-store refunds. These online payment options and the familiarity of the Shopify brand are great for customers, who will feel safe and comfortable using the service.
The Shopify payment service can also be paired with a Shopify online store, which comes with numerous customization options. Shopify POS is a great fit for merchants who would like to accept payments on-site using their phones as well as through online billing. Shopify has an “A+” rating with the BBB, and we give it an “A+” rating as well.
National Processing offers several small business processing options and can assist merchants with invoicing. The company offers two pricing options: one an interchange-plus program or a “zero-fee” program, both of which offer competitively priced rates.
National Processing has a clean reputation with just one complaint filed in the last three years, which is not concerning in nature. Our independent review finds National Processing to be a solid option for any business needing to send invoices.