Different Country, Same Scammy Industry
Choosing the best Canadian merchant account provider for your business can be just as tricky as finding a credit card processor based in the United States. The Canadian government may place tighter restrictions on its credit card processors, but merchants still need to be careful to avoid hidden fee scams, deceptive rate quotes, and poor customer service. The good news is that there are some great providers headquartered in Canada, and many American processors can also provide merchant services for Canadian merchants. With the possible exception of greater customer service availability, there isn’t necessarily a benefit to using a Canadian company over an American company. Providers in both countries utilize Visa and MasterCard’s processing networks, which are available across the globe.
Trusted Payment Processors for Canadian Merchants
To help you find a quality processor, we’ve put together the following list of the best merchant accounts for Canadian businesses. The companies on this list are capable of serving both Canadian and American businesses, but only some of them are headquartered in Canada. More importantly, they are all known to provide fair, transparent pricing and helpful customer support to merchants. Each provider has different specialties and merchant types that they are unable to service, so it’s best to contact multiple providers on this list to compare pricing and services.
Best Canadian Merchant Accounts
Based in Calgary, Alberta, Helcim has been providing traditional credit card processing, mobile payment solutions, virtual terminals, and online payment gateways since 2009. The company is rare among merchant services providers in that it fully discloses its pricing on its website for anyone to view. Helcim uses interchange-plus pricing, which adds a flat markup of .18% on all card-present transactions (while a rate of .36% is applied to virtual terminal and online transactions).
Helcim also does not charge monthly minimum fees, statement fees, application fees, or PCI compliance fees, and it rents terminals out for a monthly rate rather than tying merchants into long-term equipment leases. The company offers month-to-month contracts and does not charge early termination fees. Helcim offers 24/7 support for merchants and has numerous positive testimonials across the internet, including in the comment section of our “A+” review. Helcim also maintains an “A+” rating with the BBB.
For more information, see the Helcim Website.
Based in Los Angeles, California, eMerchantBroker.com is a merchant account provider that is one of the top payment processors for high-risk e-commerce business types. The company is willing to work with high-risk business types that may not be eligible for merchant accounts through traditional processors, such as adult products, credit repair companies, collection agencies, e-cigarette vendors, firearms dealers, online gaming businesses, nutraceuticals, timeshares, and others. Canadian Merchants who have been rejected from other Canadian merchant account providers should be able to find a home under the eMerchant Broker umbrella.
eMerchantBroker.com processes all major debit and credit cards for most business types, specifically focusing on high-risk businesses. Their services include ACH processing, loans and cash advances, chargeback protection, high-volume processing, MOTO, access to payment gateways, POS solutions, international payments, and extensive integrations with online payment services and cryptocurrencies.
Square is a great service to test waters of your card payment needs. However, once you are processing over $120,000 per year, seeking out a traditional credit card processing company with almost certainly guarantee lower fees and better support. Square’s ease of sign-up comes with some drawbacks, aside from higher than average processing fees. Many users have reported processing with Square without first understanding the company’s policies regarding funding of sales or the types of businesses that are permitted to accept card payments through its services.
Square sets itself apart from most payment providers by offering its services by charging one flat transaction fee. Square has earned an “B” rating in our review as well as an “A+” rating with the BBB.