Worst Merchant Accounts

What to Know Before Getting Started

Starting a New Business?

Selecting a credit card processor is often more complicated than most people expect. How much should you be paying in fees? Should you lease or buy equipment? Should you be locked into a service agreement for anything length of time? These considerations and several others are imporant to understand before signing up with any merchant account provider. Mistakes are easily made and can be very costly to your business. Along with seeing our top choices for payment services below, be sure to checkout this post to avoid common traps in the merchant services industry.

Considerations For Current Business Owners

Changing merchant accounts can be an expensive, complicated, and time consuming process. Are you really going to save as much as promised? Do you need to buy to new equipment or sign new lease agreements? Will there be other less accountable costs such as those associated with employee retraining? Before selecting one of our choices below, you may want to consider renegotiating your fees with your current payment processing vendors using the help of a contingency-compensated consultant. It can result in a dramatic decrease in costs without the pains of switching. In some cases business owner have also obtained substantial refunds of prior overcharges along with saving thousands in future processing costs. See this post to learn more about this little-known alternative to changing merchant account provider.

Watch Out for These Credit Card Processors

The easiest way to save money on credit card processing is to find the best merchant accounts, but there are also plenty of good reasons to keep tabs on the worst merchant account providers. The credit card processing industry is full of scam companies that seemingly pop up out of nowhere. These processors are willing to say or do anything to make a quick buck at the expense of small business owners. Bad processors are notorious for duping desperate sales agents into working on a commission-only basis and then training those agents to deceive merchants into signing long-term, expensive contracts with outdated equipment and poor customer support. To make matters worse, these ripoff companies appear, disappear, and rebrand too often for any one merchant to keep them all straight.

Our Rating Criteria

To help you steer clear of bad deals, we’ve put together the following list of the worst merchant accounts on CPO. These companies have all received “F” or “D” ratings in their CPO reviews due to a combination of some or all of the following factors:

  • Deceptive sales tactics
  • Undisclosed rates and fees
  • Expensive monthly, annual, and early termination fees
  • Non-cancellable or long-term contracts and leases
  • Numerous public complaints from current and former merchants
  • Numerous public complaints from current and former employees
  • Reports of poor customer support
  • Public interactions with merchants or with CPO that do not reflect favorably on the company
  • A poor rating with the Better Business Bureau
  • Proven or suspected affiliations with other ill-reputed companies

You can learn more about how we determine our ratings in our CPO Rating Criteria.

Is Your Provider On This List?

The available evidence indicates that you are likely to receive an unsatisfactory outcome with these companies. If you’ve been contacted by a company on this list, we strongly recommend that you conduct some research on the company’s reputation within the industry and consider other options before signing a contract. If you’ve already signed up with one of these providers, we recommend renegotiating your contract as soon as possible. It may end up saving you hundreds or even thousands of dollars in the long run.

Our unbiased articles are supported in part by helping you find highly reviewed merchant accounts. You can learn more here.

Why These Merchant Account Providers

Northern Leasing Systems

Currently settling a second lawsuit filed by the New York State Attorney General in just the past five years, Northern Leasing Systems (northernleasing.com) is a credit card processing equipment lease provider rather than a full-service merchant account provider. Despite its narrow focus on equipment, the company is responsible for hundreds of merchant complaints due to its standard practice of selling four-year, non-cancellable equipment leases.

Northern Leasing typically allows any sales agent with any merchant account provider to sell its equipment leases as an addendum to their standard merchant account contracts. In fact, many of the companies on this list are known to provide equipment leases through Northern Leasing. This causes some confusion among merchants who don’t realize that they’re signing a contract with two separate entities, and that confusion often turns to rage once merchants learn that Northern Leasing’s leases run for four years (one year longer than the standard multiyear merchant account contract), cannot be cancelled without paying the full sum of the four-year term, and will almost always end up charging merchants an amount that is several times larger than the actual purchase price of the equipment. Details of the NY Attorney General’s settlement can be seen here.

Lease Finance Group

Along with MBF Leasing and Golden Eagle Leasing, Lease Finance Group (signaturebankonline.com/leasing/) is a subsidiary of Northern Leasing Systems that engages in precisely the same style of equipment leasing as its parent company. Lease Finance Group is the second-most active brand used by Northern Leasing and has been cited in far more merchant complaints than its other affiliated subsidiaries.

Lease Finance Group is also named in the New York Attorney General’s lawsuit against Northern Leasing and is known to offer the same long-term, non-cancellable, exorbitantly priced equipment leases as Northern Leasing. It has an “F” rating on CPO and an “F” rating with the BBB.

Main Street Processing

Main Street Processing is a DBA of Datalink Bankcard Services that also sells under the name “Tier 1 Processing.” We first discovered this processor as a result of a large influx of complaints that all described the same unethical slamming tactics. These complaints have come and gone since our initial publication of Main Street Processing’s review, but they all consistently describe telemarketers who pose as the merchant’s current processor.

There is also recent evidence to suggest that Main Street Processing has started doing business as “Wholesale Banc” and “Challas Group.” These companies share personnel with Datalink Bankcard Services and have started to accumulate similar complaints, so they may find themselves on this list sooner rather than later.

Other Merchant Account Options

The providers in this section may not have been researched as thoroughly or may lack a quality that prevented them from being listed above. We have listed them here to provide a broader view of potential merchant account options. Are you a decision maker with your company and believe that you should be listed below? Tell us here.

ElitePay Global

Although its website is no longer active, ElitePay Global (elitepayglobal.com) ranks as the most unethical and least merchant-friendly provider that CPO has ever reviewed. We have received over 190 merchant complaints about ElitePay Global and its affiliated businesses, and nearly all of these complaints describe aggressive sales tactics, deceptive rate quotes, extremely expensive long-term leases, and unreachable or unhelpful customer service. A significant number of former employees have also contacted CPO to describe a highly unprofessional work environment that actively trains sales representatives to misinform merchants.

These reports alone would be enough to make ElitePay Global one of the lowest-rated providers on CPO, but the company further distinguished itself by filing a trademark infringement lawsuit against CPO in April 2014. It is our firm belief that this lawsuit was filed in an attempt to suppress our critical review of the company. In June 2015, the United States District Court for the Central District of California issued a summary judgment in favor of CPO, denying ElitePay Global’s claim of trademark infringement. CPO may have prevailed in the lawsuit, but we view ElitePay Global’s behavior as a chilling firsthand example of the lengths to which credit card processors will go to prevent independent reviewers from exposing their unethical tactics.

Payment Systems Corporation

Payment Systems Corporation is a seemingly defunct merchant account provider located in Los Angeles, California. Under normal circumstances, we would not place an inactive company on this list, but a merchant has speculated in the comment section of our review that the company may have rebranded under the names Smart Choice Payments, First Choice Payments, and North American Processing Solutions.

At the height of its activity, Payment Systems Corporation received a large number of merchant complaints related to expensive equipment leases through Northern Leasing, deceptive sales tactics, unexpected fees, and long contract terms. In fact, despite Payment System’s Corporation’s inactive website, the company is still showing over 180 complaints and an “F” rating with the Better Business Bureau.

Ladco Leasing

Ladco Global Leasing Solutions is an equipment leasing company that appears to be the preferred equipment leasing partner of Elavon, one of the largest direct credit card processors in the world. Ladco Leasing’s standard equipment lease terms are nearly identical to those offered by Northern Leasing Systems and its subsidiaries: multiyear, non-cancellable, inconsistently disclosed by agents, and far more expensive than the actual purchase price of the equipment.

Ladco’s unclear status as a potential subsidiary or affiliate of Elavon makes it difficult to determine how much of the company’s marketing and customer service is managed by Elavon. Nevertheless, we have located over 200 merchant complaints that express frustration with the company’s ironclad lease terms and excessive cost.

First Data Global Leasing

First Data Global Leasing is the credit card processing equipment leasing branch of First Data, one of the world’s largest direct credit card processors. Like Ladco Leasing and Elavon, First Data Global Leasing is responsible for the vast majority of non-cancellable equipment leases sold to First Data merchants. There are hundreds of merchant complaints that describe insufficient disclosure of lease terms and outrageously high monthly lease fees through First Data Global Leasing.

First Data Global Leasing provides leased equipment both for merchants contracted directly with First Data and for merchants who have signed up with First Data resellers. First Data’s overall brand has a slightly better reputation among merchants than Northern Leasing, but First Data Global Leasing’s contract terms and customer service rate just as poorly as the worst leasing providers on CPO.

First American Payment Systems

First American Payment Systems is a Texas-based super ISO of Vantiv that has served as the parent company of some of the lowest-rated ISOs on CPO, including Eliot Management Group, Trans Tech Merchant Group, Summit Merchant Solutions, Apex Merchant Group, Trinity Merchant Group, and Certified Payment Processing. First American Payment Systems and its many resellers are known for their large teams of independent sales agents and multi-year contracts with termination fees of up to $495.

Although these brands have seen lower complaint rates in recent years (which could indicate a slowdown in business), they were at one time the most reliable sources of negative merchant feedback on our website.


iPayment is a very large California-based ISO of First Data that also acts as the parent company of CreditCardProcessing.com and Leaders Merchant Services. iPayment is known to offer a standard contract of three years with an early termination fee between $250 and $350, as well as equipment leases through First Data Global Leasing.

iPayment earns a special notice on this list due to its past attempts to remove its review from CPO, including intimidation through bullying and threats of litigation under false pretenses as well as an illegitimate DMCA claim filed with our host, which was rejected on the grounds that it was a “guise” to suppress fair use of a trademark. iPayment has not engaged in this behavior since 2015, when its conduct was prominently noted at the top of its review.

North American Bancard

North American Bancard is a large, 25-year-old Global Payments reseller based in Troy, Michigan. The company employs a large team of independently contracted sales agents and provides a standard contract of three years with a liquidated damages-style early termination fee.

North American Bancard is the parent company of the mobile point-of-sale solution PayAnywhere, which has steadily received public complaints since its launch in 2010. In May 2017, North American Bancard bought Total Merchant Services.

Leaders Merchant Services

Leaders Merchant Services is a California-based merchant account provider that operates as a fully owned subsidiary of iPayment. Our review of Leaders has been receiving merchant complaints about its tiered pricing quotes and hidden fees since 2012. Despite this, present-day complainants suggest that the company continues to use more or less the exact same sales approach that it always has.

Its contract terms aren’t much more appealing, given that it offers a standard contract of three years with an early termination fee between $250 and $350. Leaders has received a “D” rating according to our rating criteria for years.

Securus Payments

Although its operations have been sold to Chyp, Securus Payments earns its spot on this list due to the poor reviews it rapidly accumulated while active and the number of poorly rated providers that it has been linked to, including Chyp, Payprotec, Riverside Payments, and National Paymentech. Securus and its affiliates have primarily received complaints related to pushy, aggressive sales tactics and nondisclosure of rates and equipment leases.

Securus is not an active merchant services company at this time, but its website is still up. As far as we have been able to determine, any merchants who attempt to sign up with Securus going forward will instead by served by Chyp or another subsidiary of Excel Corporation.


Spawned in the wake of Securus’s 2014 acquisition by Excel Corporation, Chyp is a Portland-based merchant account provider that has racked up a solid number of merchant complaints in just a short period of time. This is likely due to the fact that Chyp inherited nearly all of Securus Payments’s operations and staff, which has led to the same types of complaints about aggressive sales tactics and undisclosed fees.

In recent months, we have received some information suggesting that Chyp or some of its former executives have created a new company called Capital Payments. We do not yet have a review of Capital Payments on CPO, but merchants should be aware of this potential DBA.

Merchants' Choice Payment Solutions

Founded in 1989, Merchants’ Choice Payment Solutions is a Texas-based merchant account provider that was acquired by Paysafe Group in August 2017. Merchants’ Choice Payment Solutions has receive a high number of complaints that specifically accuse the company’s sales agents of “slamming,” or posing as a merchant’s current payment processor over the phone. This practice is one of the most unethical sales tactics in the industry.

Merchants’ Choice doesn’t perform better when it comes to contract terms, either, as its standard agreement is a three-year contract with a liquidated damages early termination fee. Although Merchants’ Choice doesn’t appear to have as large of a user base as some of the other processors on this list, the merchant feedback it has received more than justifies its “D” rating.

Merchant Lynx

Merchant Lynx is a reseller of iPayment that is headquartered in Annapolis, Maryland. The company has received complaints that are typical of an iPayment entity, such as nondisclosure of fees, aggressive sales tactics, and expensive contract terms. The company’s contract is a three-year agreement with a termination fee of $495, and it may also come with a long-term equipment lease.

Merchant Lynx has also received a few complaints from merchants who claim that they were unable to reach a single representative of the company for months at a time. This poor customer service track record is a large part of why the company is on this list.

Appstar Financial

Appstar Financial is a merchant account provider headquartered in San Diego, California. Its review on CPO has accumulated complaints at a steady pace since its publication in 2011, and most of these complaints cite hidden fees, constant telemarketing calls, and poor support for the company’s sales employees.

Despite the regular negative feedback posted by merchants, Appstar Financial does not appear to have made any significant alterations to its practices in the years that we have been covering it. The company has accordingly maintained its “D” rating for the past few years.

Pivotal Payments

Pivotal Payments is a very large ISO with significant operations in the U.S. and Canada. The company has amassed hundreds of complaints related to undisclosed fees, poor customer services, billing errors, and high cancellation fees. Many of these problems appear to stem from its vast network of ISOs, sub-ISOs, and independent sales agents.

In the past year or so, Pivotal Payments has taken some steps to improve its reputation among merchants. These efforts have had mixed results in our assessment, but the company has improved its rating to a “C.” It’s possible that Pivotal Payments could be on its way to getting off of this list, but it has quite a history to overcome.

Eliot Management Group

Eliot Management Group is one of the more active resellers of First American Payment Systems, and its reputation mirrors that of its parent company. Merchant complaints describe an employee “hiring mill” that burns through poorly trained sales reps who are motivated to sign merchants up for very expensive contract terms. These terms reportedly include a three-year contract with a $495 termination fee and a possible equipment lease.

Eliot Management Group is not necessarily a worse option than other First American Payment Systems resellers, but it has maintained a consistent complaint rate on CPO for long enough that it is a good representative of that cluster of companies.

Encore Payment Systems

Encore Payment Systems is a Texas-based merchant account provider that also operates as “Prodigy Payment Systems,” “Momentum Payment Systems,” and a Canadian branch called “MOCA Payment Systems.” The company appears to maintain the same hiring mill sales strategy across all of its brands, which has generated a moderate amount of complaints from merchants.

Encore Payment Systems appears to be phasing some of these brands out over time, but merchants should be wary of any new brand names that could pop up.

Electronic Merchant Systems

Electronic Merchant Systems is an Ohio-based merchant account provider that appears to be a subsidiary of the Francis David Corporation. The company has received a moderate amount of complaints from merchants and employees about undisclosed fees and contract terms. It offers a relatively short standard contract of 18 months, but its termination fee is $595 and long-term equipment leases are occasionally involved.

Electronic Merchant Systems was the subject of a 2015 complaint from the Consumer Financial Protection Bureau related to the company’s facilitation of a “phantom debt” scheme. A federal judge ultimately dismissed this case in 2017 due to noncompliance by the CFPB.

Future Payment Technologies

Future Payment Technologies is just one of several names for this poorly rated Texas provider, the others of which include Crescent Processing Company, Park Central Company, Merchant Processing Company, and Talus Payments. These brands are all linked by the same ownership team and upper-level executive staff, and they consistently receive high numbers of complaints from merchants regarding deceptive sales practices, expensive contract terms, and poor customer service.

In 2017, a new ownership group purchased Talus Payments, and this new team has focused on improving Talus Payments’s internal practices and public reputation. The team behind Future Payment Technologies moved on to create Clearwater Payments, which has yet to accumulate the high complaint rate that we have come to expect from them.


Skrill is a peer-to-peer money transfer service intended primarily for international money transfers. The company is an unlikely presence on this list due to the fact that it advertises to individual users rather than to business owners, but it belongs here due to its hundreds of complaints related to fund holds and slow or nonexistent customer support.

It’s likely that some percentage of Skrill users are genuinely in violation of the company’s transaction policies and have rightfully had their payments frozen, but the sheer volume of furious complaints that this company has generated in a short amount of time has prompted us to place it here.

Electronic Payment Systems

Electronic Payment Systems is an Englewood, Colorado-based merchant account provider that is almost 25 years old. The company initially received a poor review on CPO after a sales representative outright lied to us when we called them posing as a merchant. Since then, it has maintained a steady rate of complaints and never truly crawled out of the hole it dug with that initial interaction. EPS offers a one-year contract that would be somewhat competitive for the industry if it did not have an attached liquidated damages termination fee.

In 2017, the FTC filed a complaint against Electronic Payment Systems and several of its sub-ISOs alleging that the company’s employees knowingly laundered payments for a fraud scheme called “Money Now Funding.” The outcome of this complaint is still pending.

Have you had a bad experience with one of these processors? Do you know of any providers that deserve to be on this list? Let us know in the comment section below!

Thank you for reading my review. I hope that it has helped you with your research.

Why I'm Qualified to Write About Credit Card Processing and Merchant Account Services

I'm a former credit card processing sales director who left the industry because I didn't like how it takes advantage of small business owners. It feeds like a leech on businesses and thrives by imposing fees that are nearly impossible to comprehend. Seeing a need for change, I left and built this website help business owners better understand the industry, research merchant services providers, and get refunds of excessive merchant account fees. My experience of working "behind the curtain" in the industry, and using that knowledge for good, has resulted in millions of dollars returned to hard-working small business owners as well as enterprise-level companies.

From the time that I starting working in the merchant services industry to when I left to create this website, I've been on the pulse of payments for nearly 15 years. It didn't seem fair to keep this "insider" knowledge to myself. To lift the fog, I've reviewed hundreds of companies, read thousands of user reviews, and learned the pricing tricks of every provider. If you have questions about credit card processing, you can find the answers on this website.

How I Can Help You

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26 Reviews Leave Your Review Below

  1. tra says:

    Cardpoint and First Data are the worst. Save yourself – report them. I honestly did not know to research credit card processing companies… dumb – i know. I thought all of them were essentially like banks.
    I am beyond upset by the amount of money they are holding….

    1. Brian Clark says:


      This article can help you get your funds released.

  2. Donald says:

    Cardconnect are Thieves

    1. I sent this company to the Federal Trade Commision, They are investigating cardconnect, aka cardpointe aka First Data. I’m a business in new york and being scammed by cardconnect out of thousands of dollars. Stay away !!!!! and Stay Tuned

  3. Jane Torres says:

    January 11, 2019 Submitted to BBB

    Card One International website states: “The initial term of this Agreement shall commence and shall continue in force for three years after it becomes effective. Thereafter, it shall continue until we or you terminate this Agreement upon written notice to the other.” However, in May 2018, when I wrote requesting termination, I was informed by their representative, Bree K, that I would have to pay a cancellation fee of $1350.00 or continue to pay monthly service charges and annual fees until November 30, 2019. I know this stipulation was added to my contract under “Add’l Comments/Special Instructions” AFTER I signed the original contract on 11/30/2007, otherwise, why on earth would the original contract signed in November 2007 have said until November 2019?
    I have spoken to representatives at Card One many times who have refused to terminate the contract even though I have not used it for over a year. So, I chose to keep paying the fees rather than pay $1350 cancellation charge. I have never received any advisory from Card One to the effect that my Agreement would renew automatically for another 3 years unless I contacted them. So they renewed the Agreement 4 times without my consent.
    However, I am constantly being charged extraneous fees and each time I ask what the charge is for I get a different explanation. Most recently I was told I would have to pay another $150 annual fee again in November 2019 even though the Agreement will supposedly end on November 30, 2019.
    I also spoke with Gateway Merchant Services which services Card One’s charges and they told me that I should only be charged month by month after 3 years unless there is a major reset. There has been no reset. In addition, I am also being charged $17.50/month by Gateway for processing credit card charges, of which I have had none for over a year.
    Basically, Card One charges whatever they want and keeps charging even after the account was closed by me, in writing, in May 2018.
    Merchant Number – 434359089886
    Merchant – Jane Torres

    Non –acceptance of Business response, January 16, 2019
    The consumer indicated he/she DID NOT accept the response from the business.)
    I have no documentation that says I signed a 4 year contract with auto renewal twice. All I know is that I signed a contract on November 30, 2007. According to their website “The initial term of this Agreement shall commence and shall continue in force for three years after it becomes effective. Thereafter, it shall continue until we or you terminate this Agreement upon written notice to the other.” This says nothing about a 4 year contract nor about auto renewals twice for additional 4 years. In fact, as I previously stated, all they have produced is a doctored contract where they added that I have to continue to pay Card One until November 2019 or pay the cancellation fee. No reasonable person would have signed anything in 2007 committing them to a contract until November 2019.

    Non –acceptance of Business response, January 23, 2019
    I still have no documentation that says I signed a 4 year contract with auto renewal twice. Nor any documentation requiring 60 day notification to cancel the auto renewal. In fact, since I have not gotten any satisfaction from Card One, I called First Data which is the company for which Card One processes payments. The supervisor at First Data spoke with Bree at Card One and again requested that the contract I supposedly signed be emailed to me. I have not received the complete contract.

    BBB closed the dispute and I have continued to be charged monthly fees.

    Update September 3, 2019
    The “fake” contract stipulation which Card One sent me (see first paragraph of January 11, 2019 complaint) states that after two 4 year extensions the contract will expire on 11/30/2019. So, assuming they would insist on 3 months notice as stated on their website contract, I sent a letter on 8/30/2019 telling them to cancel my contract no later than 11/30/2019.
    However, I just received a phone call from Bree at Card One stating that I had to wait until my contract expires to cancel my account, i.e., November 30, 2019, to submit a request to cancel the account. And then, it would be ANOTHER 30-60 days before they would cancel my account.
    Frankly, I’m afraid they will continue to find excuses to charge me forever.

    This post will help: Cancelling a Merchant Account Without Paying a Fee


  4. One Connect Processing is the worst company I have ever dealt with. And that is an all encompassing, 43 years of life on this planet, worst company ever. They convinced me to switch to them as they were going to save me $500 a month in fees and that was just with one company. I own 2. So I’m all “heck yeah”. The first day I plugged in the POS stations they sent me I lost over $150. The next day I lost more. I contacted my account manager and never heard anything back. I left voicemails, sent emails and never heard anything back. Someone from First Data called me about something totally unrelated and I told them the whole story. Finally I heard something back from a Hunter. I replied to his email…..and it has been 3 weeks now and nothing. I pulled all the stations they sent me and put back the ones I had from my previous provider (who I never should have left in the first place). I’m still getting charged for the computers I am not using. They threatened to charge me the $495 early termination charge but they have not done so yet. I’m trying to figure out how to elevate this without having to go to outside sources. All I want is to send their equipment back, have them stop charging me a monthly fee for the equipment and pretend like this never happened. How is it right that they don’t have to live up to their commitments and get away with it but I have to continue paying for their ineptitude? I find it hard to believe that every person who works for this company is that incompetent.

    This post will help: Cancelling a Merchant Account Without Paying a Fee


  5. Carlton International says:

    Worldpay Inc./ Vantiv / Worldpay LLC — whoever they want to be this week deserves every word of this.
    Shady , nope not strong enough, scammers, nope not strong enough , frauds, nope, thieves — now we’re getting close. If they were an actual employee of our company instead just a service for the company — I could have them arrested for embezzlement. They helped themselves to $585.02 of our money — and even one their phone reps agreed those were funds that shouldn’t have been withdrawn from our account and opened 2 “case files” for the never to be reached by phone , email or even writing – super secret squirrel department that reviews such things — only to have them “case closed”. We have filed complaints with the Federal Trade Commission , Texas State Attorney Generals Office, The Pope , and even tried filing a report with our local Police Dept. These people/ kinds of companies can do all this with impunity. The only recourse is to stamp our feet and growl. I hope there really is a special place in hell for them.

    This post will help: How to Report Bad Credit Card Processors


  6. Andrew Campagnola says:

    Pay Safe is incompetent and owes me $2000 of my sales revenue that they have not deposited. I can’t even reach them on the phone. I asked to speak to a manager and the support rep refused to put me in touch with a manager.

    I intend to drop their services, and find a reputable merchant services.

    From The Editor
    This Post Might Help: Best Merchant Accounts for Great Customer Service

  7. Pamela Russell says:

    Transfirst’s representative told me it would be a “soft pull” on my credit and then they denied my business without a reason. I could never get an answer from the rep or their offices in Colorado the reason I was denied. It turned up on my credit as a “hard pull” instead. When I tried to call them to get it removed because the CRA said that I would have to call them the First rep was very rude and refused to help. Finally when I did get someone she said It was my own fault because I should have known. So, they blame the victim for their “lies” to their potential clients. I’m just glad I was denied. They are a nightmare. Don’t even apply with these people. They are liars.

    From The Editor
    This Post Might Help: Best Merchant Accounts for Consultants

  8. Burt says:

    Please search Google and add Soarpay to this list. After only a few months, they have stolen thousands of dollars from our company, will not answer customer service phone calls, and as you review google, you will see many others with similar complaints. They are based out of Ohio (Also connected to EMS).
    Thank you for this community service work you are doing.

    From The Editor
    This Post Might Help: Best E-Commerce Merchant Accounts

  9. Cecile says:

    I applied for a job at Wholesale Merchant Services. It was a position that I think I would be good at, as I enjoy speaking to people and helping them save money, along with my business background. I would be happy to represent a Company/Service, as long as it is with an Ethical Company, with Great Customer Service. If not, then I don’t want to be associated with them.

    I don’t know much about WMS, but after I did my due diligence, I was disappointment with all the poor Contractor/Employee Reviews.

    I just found it odd, when I did my research, as they stated on their website that their address was from Ottawa, Canada, but when the Sales Manager contacted me about hiring me for the position, the phone number, on my ID came up briefly from the USA. When I went to double check the phone number, it didn’t store any data, so I couldn’t re-trace the area code, to see exactly where the call came from.

    Why is someone calling me from USA, when this is suppose to be a Canadian company? …and why were they trying to hide the phone number??

    I decided to block all calls and email, as things ‘SMELLED TOO FISHY’, to me.

    I don’t see them on your list of bad Merchants, but it was just a weird experience altogether. Also, when I read the reviews of them not paying out some of their Contractor/Employees, well that was the huge flag to stay clear of this company!!

    I still would like to pursue a career in this, but want a legit company to work with. It seems like so many of these companies are pooping up (yes poop), all over the place, I just didn’t know who to trust??!!

    Until I found you …. :))

    Thank you so much for your review, as this would have costed me hundreds of dollars, to be a contractor and not getting paid, for my hard work!

  10. Charles says:

    Thank you Phillip, for what you do! If anyone out there knows of a merchant service company that is completely ethical and transparent and hires outside agents, I would love to know about it! I have worked for three different ones and disliked all of them because of all the reason stated here by Mr. Parker. Thank you.~

  11. Jeff D. says:

    I have no idea why Zombaio isn’t on this list. They ALWAYS ALWAYS ALWAYS pay late!!! Zombaio accepts MC and others for me, but CCBill only accepts Visa. I get paid with CCBill every Monday on time every time (unless a holiday). I get more $ with CCBill every single week. I literally have people signing up every single day, yet Zombaio pays me a week here, week and a half there, 2 weeks here, 2 and a half weeks there. ALWAYS WITH THE POOREST OF EXCUSES!!!

    As of 6-22-17, Zombaio hasn’t paid me for 2 and a half weeks. The excuse this time is that they have been acquired and the new bank is holding up the $ (for everyone, or only me?). I constantly ask am I the only client with these issues – never an answer to that question.

    I would definitely recommend to NOT let your hard-earned $ by handled by these crooks. They claim to have 4 offices, 2 of them in the US, but I ALWAYS ONLY get 1 person – the same person. Early when I complained, it was “David”; these days it’s “Jesper” – but I feel it’s the same person. I have went through the trouble of purchasing 3 websites:
    1. zombaio‑david‑scam.info
    2. zombaio‑jesper‑scam.info
    3. zombaio‑frued‑alert.info
    * I plan to utilize these URLs in the very near future. for some reason, I keep giving them the opportunity to make it right. But all they do is pay later and later. If you need your $ to pay bills, they aren’t your friend.

    And EVERY question i ask regarding my late payments is met with zero ideas of why it’s happening (as if I’m always the only person it’s happening to). ALWAYS with a follow-up to “I’ll forward your inquiry to the “Accounting Department”.

    I personally 100% believe that this company is being run by a handful of people, claiming to be a world-wide enterprise. And they keep your money!!! But it’s ok….because they’re “Free, and don’t charge upfront fees”. I’d rather pay up the a** to have CCBill pay me on time every time. Trust me, if you’re paycheck to paycheck, it’s worth the extra 2 car payments that CCBill charges – yearly, weekly, and per transaction. (if you can call that a better option.)


    Feeling Helpless

    1. Done W. Zombaio says:

      jeff d, same issues here. :smh:

      actually they randomly charged me 15.9% on my latest payout even though my rate (settings > rates) shows 10.9% and i never had any chargebacks. questions them and got the same response, “accounting department”.

      you might want to check your latest payouts to ensure “jesper” or “david” haven’t done this to you, too.

    2. Jon DeMichael says:

      Zombaio has not paid me for YEARS.
      Obviously I no longer use these slime balls. But they still owe me thousands of dollars.
      The business locations on the website don’t really exist, and I believe it’s actually just one person living in their mother’s basement in Hayward, CA.
      I recently teamed up with folks (who are also owed money for years), to hire a private investigator to find this person and shut the operation down, permanently, so no others have to suffer.

    3. Tom says:

      Same problem here. at first they pay you (late) but they pay you. Now I’m waiting for 2 months my payment and answers is “changing bank”…Still waiting…

  12. Ron says:

    Cardconnect should be added on the least of worst companies. Deceptive practises to merchants and agents. Have class action lawsuits going on now by both.

    1. Dana says:

      TOTALLY AGREE!!!! Cardconnect is the worst. They have taken $4500 from a small business owner. American express has told them to refund me and they passed me around to 5 different people and told me they will not refund my money… and don’t even get me started on the hidden fees.

  13. Cheryl says:

    Has anyone out there ever had difficulty with payment from SQUARE? In May we had $711 worth of sales disappear from the register overnight. Each customer signed and emails sent as usual. SQUARE says they have no records, how could that happen? We turned it over to Consumer Protection since SQUARE buried it in their legal department.

    1. Cheryl Allison Allison says:

      Yes square up owes my son $1,730 and some change and this is been going on for probably a year they closed his account they got his bank to the closest account out the money was supposed to go to his bank and never went there I’ve contacted for him I’ve contacted them to give him his money and gave him an address I contacted the CEO and nobody has responded square up is horrible I don’t know where to go what to do or how to get it fixed so that my son can get his money he has a business he was selling products for foreign exchange and they didn’t like that he had that much money in there the $1,700 and they have never released it never sent a check nothing

  14. Mary not so quite contrary says:

    DO NOT use Evance formally known as Calpian Commerce, formerly known as pipeline data! Why oh why must the companies get away with so much fraud?

    I have been trying to cancel this account for months, and they will NOT return phone calls or emails. Is this really a legitimate company?
    Once they found out I was trying to cancel, I have never heard back from them again. Since August now, that’s nearly 5 months, they continue to take out fees, pci fees etc. from my account. That’s about 80.00 a month that I pay this company for NOTHING whatsoever!

  15. Holly B Cumming says:

    Total Merchant Services is a total rip-off. They lied to me about the terms of agreement and then falsified a contract that they said I signed (which I did NOT). The numbers they plugged in as far as my expected income was off by $1000’s of dollars per month. Clearly, someone filled out the contract when I demanded a copy.

  16. We have been with Worldpay for about three years. During that time we experienced some problems such as received payments three and some times five days after the transaction no big deal. We also strive to get to talk with an agent. But the event we just faced a month ago, got out of all proportions. Worldpay misplaced our deposits for the amount of $ 25,042.11. They don’t know what happened they only know the funds ended up in another account that does not belong to us. could not prove who change the information in our terminals, not even from whence the changes came from, which IP address etc.. They rested all the responsibility on our shoulders. When we didn’t do anything that might have caused the funds to be directed to another account that does not belong to us. We think and saw their system is so feeble and they did not wanted to take any responsibility on this dreadful event. Until now we have not recuperated our funds. It’s been over a month an a half and Worldpay denies any responsibility on their behalf. We have been left alone.
    We are extremely disappointed. Needles to say the painful and stressful days our company have been through and the financial effects this fraud caused. therefore we do not recommend this company at all.

  17. Mary says:

    I agree on the Vantiv rating- ultra ZERO.

    I spent countless hours on phone calls and emails giving them extra chances to correct multiple errors to my account over a several year period. They did not honor my contract and I finally gave up trying to get them to fix it. They really didn’t care. They only way they would fix anything is if I signed another 2 year contract. HUH? -now why on earth would I sign another contract if they have already shown themselves to be untrustworthy? I also had problems with the “opt in” fees. They automatically “opt you in” to new fees unless you specifically call them to “opt out”. I sent them an email telling them that I OPT OUT of all present and future fees for anything unless they get permission from me. I finally gave up and dropped them. I will be shopping around as well. I just want an honest merchant services provider. I don’t have time to deal with this nonsense.

  18. Vantiv has made a gross error at my private practice, Center for Behavioral Medicine in Port Orange, FL. Over a period of two to three months they made payments of $16,988.44 to my bank account, in error. These payments from patients should have been paid to our psychiatrist. Our office manager spent countless hours on the phone, with VANTIV, to unravel this bookkeeping error, and make corrections. The result was lost wages in the amount above for at least three months. The monthly fees I was charged and paid for the months of April, May and June were also overcharged due to the error made by VANTIV. My phone call to VANTIV today asking them to reimburse me for these overcharges was a waste of time. The person on the phone (after waiting for 30 minutes) was unable to help. My rating for this company is a big fat zero.

    1. Tom says:

      Vantiv is a really shifty company. It seems every so often they got their hands in my pocket. Either auto opt-in me into their RAAP program where I’d have to pay $90/yr, or auto opt-in me into their Breach Assist Program in paying about $30/m. They sure like to auto opt me into a lot of programs. I have to examine my monthly statement CLOSELY right when I get it.

      Their latest tactic is something I just got in the mail today, it states,

      “Due to the complexities of the payments industry and systems that support your processing, we must periodically review our pricing structure. Effective September 1, 2016, you will be assessed an annual fee of $169 each year in September.”

      WHAT!? Now they’re just taking money from me without an explanation and without an auto opt-in/out-out. I think it’s time I shop around.

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