Main Street Processing (mainstprocessing.com) is a Richardson, Texas-based merchant account provider that appears to be an alternate business name of Datalink Bankcard Services, Tier 1 Processing, TriData, Inc., Venture Processing, and Consolidated Payment Services. There is also evidence to suggest that the company operates under the names “Challas Group” and “Wholesale Banc.” Given its affiliation with Datalink, Main Street is most likely a First Data or Merrick Bank reseller.
There is evidence online to suggest that Tier 1 Processing, a DBA of Main Street Processing, may be engaging in a tactic called “slamming.” Slamming occurs when an agent calls a merchant and poses as the merchant’s existing provider. The agent may claim that the merchant’s account has been “red flagged” for high rates or insist that interchange fees have recently gone down, which requires a rate review for the merchant’s account. Some complainants have mentioned that “Main Street Processing” is a name that is sometimes given by agents calling from the same phone numbers as Tier 1 Processing. Merchants should understand that Visa and MasterCard will never contact them for a rate review, and they should be sure to contact their processor directly if they suspect that they’ve been contacted by an impostor.
The Main Street website states that the company’s “experience in payment processing extends back as far as 1989,” but it’s likely that this phrase refers to the founding year of Datalink Bankcard Services rather than that of Main Street. It should be noted that Main Street, Datalink, Tier 1, TriData, Venture Processing, Challas Group, Wholesale Banc, and Consolidated Payment Services all appear to have been different names used by the same entity at various points over the past 25 years. Steve Odom is listed as the principal for TriData, Inc., Consolidated Payment Services, and Datalink Bankcard Services. The Better Business Bureau lists Scott Stauffer, the vice president of Datalink, as the principal for Main Street Processing, while Steve Odom is listed as its CEO. Scott Stauffer also served as the vice president of operations at Crescent Processing Company (now Future Payment Technologies) from 2006 to 2009, although there does not appear to be a link between Crescent and Datalink at this time. Tier 1 Processing has a very limited web presence but appears to share an address with all of these companies at 3505 Token Dr, Richardson, Texas 75082. Main Street Processing is a registered ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, California.
- Sales & Marketing: Main Street Processing appears to hire independent sales representatives and has received numerous serious complaints about its sales practices.
- Costs & Contract: Main Street Processing appears to offer a three-year contract with a termination fee of $250 or more.
- Complaints & Service: Main Street Processing has received more than 30 public complaints.
- BBB Rating: Main Street Processing does not have a rating with the Better Business Bureau and has received 20 complaints in the past three years.
- Rates & Fees: How Merchants Got The Best Rates With Main Street Processing