A Provider With Many Names
First activated in late 2015, Wholesale Banc is a merchant account provider based in Texas and Illinois that is currently operated by former executives of Datalink Bankcard Services. Wholesale Banc also appears to operate under the names Challas Group (challasgroup.com) and Bankcard Analytics, although the three brands might be used interchangeably. Wholesale Banc appears to be used as an alternate name for Challas Group more often than vice-versa, but the two companies have almost identical websites and physical locations. Most of Wholesale Banc's employees appear to have departed Datalink Bankcard in June or July 2014, which is about a year before the Wholesale Banc website first appeared. An incomplete list of these employees, as well as their current and former positions, can be found below:
- Walter Ranstrom – Chief Operations Officer at Challas Group (former director of sales at Datalink)
- Garry Garmash – President at Challas Group (former vice president of Datalink)
- Daniel Avalos – Chief Technology Officer at Challas Group (former help desk tech at Datalink)
- Ryan Miller – Director of Recruiting at Challas Group (former corporate recruiter for Main Street Processing and Datalink)
- Jennifer Marcano – Escalated Audits Manager at Challas Group (former national account manager at Datalink)
Wholesale Banc Ownership
Dmitry Faybysh has been the CEO and founder of Bankcard Analytics since mid-2014, but we are unable to verify whether he was connected to Datalink Bankcard Services prior to 2014. We are also unable to determine at this time whether Wholesale Banc is actively affiliated with other Datalink Bankcard Services DBAs, such as Tier 1 Processing and Main Street Processing, but there is strong reason to believe that it operates in a similar fashion to these poorly rated providers on CPO.
Wholesale Banc Location
Challas Group and Wholesale Banc are registered ISOs of Wells Fargo Bank, N.A., Concord, California. As of this review, the Better Business Bureau lists the Wholesale Banc headquarters as 3149 Dundee Road, Northbrook, IL 60062. However, a Google search for Wholesale Banc lists this address as “permanently closed”. Our previous update found Challas Group, Wholesale Banc, and Bankcard Analytics had headquarters located at 2720 Dundee Rd. Ste 200, Northbrook, Illinois 60062, and 1251 S. Sherman St. Ste 101, Richardson, Texas 75081. It should be noted that the Richardson, Texas, address is not far from Datalink Bankcard's headquarters at 3505 Token Dr, Richardson, Texas 75082.
Potentially Out of Business
Along with the Google listing for the Wholesale Banc address stating that the location is permanently closed, the Wholesale Banc website is no longer functioning. This may indicate that Wholesale Banc is no longer operating. However, considering the many names this provider appears to operate under, this does not necessarily mean that the structure of Wholesale Banc is not operating in some other form.
Wholesale Banc Review Table of Contents
- Costs & Contract: Wholesale Banc appears to offer a multi-year contract with an associated long-term equipment lease for most accounts.
- Complaints & Service: Wholesale Banc has received more than 30 public complaints.
- BBB Rating: Wholesale Banc has multiple profiles with the Better Business Bureau and has received 12 complaints and 11 reviews in the past 3 years.
- Sales & Marketing: Wholesale Banc hires independent sales representatives and has received more than 20 complaints about its sales practices.
- Rates & Fees: How Merchants Got The Best Rates With Wholesale Banc
wally
Received a call from 1-866-298-4139 and the lady named Kayla told me that there had been a mistake on our credit card processing account and we were going to receive a credit for non-PCI card processing fees that had been charged to our account since march 2018 (it’s September), and they needed to have us send a authorization e-mail to them to verify that we have received the overcharges notice. I was suspicious since we have no known processing through wholesalebanc.com. Googled their name and ended up here. thanks for being here for us. so many con artists out there….we almost got switched to wrongbank.com
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RC
These guys called my shop and attempted to have my employees send them copies of our merchant statement saying that we needed to be credited on PCI compliance fees. They totally misrepresented themselves. I called back the number they had left and spoke to the guy that had called my manager. I told them that I had Googled there phone number and they had attempted this scam on other people. They did not know our processor, account number, or really anything. The guy promptly hung up on me when I pointed this out.
Their practices are sleazy and unethical. I wouldn’t ever deal with them.
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