A Multi-Location Credit Card Processor
Merchant Lynx is a merchant account provider based in Palm Beach Gardens, Florida, with offices in Massachusetts and New York. Merchant Lynx also goes by the name Groundhog Enterprises and claims to have entered the credit card processing industry in 1994, but the company’s Better Business Bureau profile reports a founding year of 2006, and we have located no complaints filed before 2005. Merchant Lynx uses iPayment for its payment processing network and First Data (now Fiserv) for its equipment leases.
Merchant Lynx Payment Processing
Merchant Lynx processes major credit and debit cards for a variety of business types, focusing especially on B2B, e-commerce, education, healthcare, government, financial services, auto, retail, and hospitality. In terms of services, they offer card processing, cash payment discounts, EMV, check services, e-commerce solutions, gift card programs, and cash advances. They also boast bank-level PCI security, reporting tools, POS systems from Hot Sauce and Mynt, and a large variety of card swipers.
Merchant Lynx Headquarters & Ownership
Merchant Lynx is a registered ISO/MSP of Esquire Bank NA, Jericho, NY, with headquarters at 348 Hiatt Drive, 2nd Floor, Palm Beach Gardens, FL. John Kucyk is listed as the president and CEO of Merchant Lynx.
Merchant Lynx Services Review Table of Contents
- Costs & Contract: Merchant Lynx offers a three-year contract through iPayment with a $495 early termination fee and an expensive long-term equipment lease.
- Complaints & Service: Merchant Lynx has received more than 100 public complaints.
- BBB Rating: Merchant Lynx has an “A” rating with the Better Business Bureau and has received 67 complaints and 14 reviews in the past 3 years.
- Sales & Marketing: Merchant Lynx has received a high number of complaints about its sales practices and sales representatives.