Credit and Debit Card Processing For High Volume Companies
High sales volume is a good thing for any business—unless, of course, we’re talking about credit card processing. Unfortunately, companies that experience regular sales surges, high average ticket amounts, or greater than $100,000 in monthly sales can find themselves dealing with fund holds, account freezes, irregular payment schedules, and data security liabilities if they sign up with the wrong merchant account provider. And since payment processors typically collect a percentage of each transaction, it doesn’t take long for costs to add up under an unfavorable contract. In fact, it’s not uncommon for large businesses to activate and implement a new company-wide payment processing solution only to discover after a few months that they’re stuck with outrageous monthly costs, poor service, and a long-term deal that is prohibitively expensive to cancel.
To help you avoid this problem, we’ve put together the following list of the top merchant account providers for high volume merchants. These processors are large and experienced enough to serve enterprise-level payment environments, and they’ve also earned reputations for fair, transparent pricing and quality customer service. Some of them offer a wide array of integrated business management solutions, while others are primarily focused on processing payments securely and cheaply. When discussing your business with these providers, you’ll want to be absolutely clear about your sales volume and payment patterns so that they can assign the correct parameters to your account. It’s also best to get in touch with more than one provider in order to compare pricing and services.
Top Picks for High Volume Sales Merchant Services
Host Merchant Services is a Newark, Delaware-based merchant account provider that can serve general high-volume business types as well as some high-risk merchants. The company’s products and services include point-of-sale solutions (with specific packages for the restaurant, salon, professional service, and contractor sectors), online marketing tools, an online payment gateway and virtual terminal, mobile credit card processing, gift and loyalty programs, and offshore merchant accounts. Host Merchant Services specializes in e-commerce solutions and can provide a free website and email system to interested merchants.
Host Merchant Services has received only positive feedback on public forums, with most reviewers singling out the company’s customer service for praise. Host offers interchange-plus pricing with no early termination fees to all of its merchants, meaning that users will enjoy the most transparent pricing model and can cancel service without penalty. The BBB gives Host an “A+” rating, and CPO also gives the company an “A+.”
Based in Woodland Hills, California, PaymentCloud is a merchant account provider that specializes in serving standard to high-risk business types. The company’s products and services include point-of-sale solutions, mobile phone swipers, an online payment gateway and virtual terminal, EMV-compatible terminals, and merchant cash advances. PaymentCloud advertises wholesale rates that are beneficial for merchants who process a high volume of transactions.
PaymentCloud provides a dedicated account rep to all new merchants for the life of the account. The company has not received any negative complaints on consumer forums, and it customizes its pricing according to each merchant’s business type and processing history. The BBB does not maintain a profile for PaymentCloud at this time, but CPO gives the company an “A.”
CDG Commerce is yet another positively reviewed processor on this list that offers month-to-month contracts, no early termination fee, few complaints, and excellent customer support. Privately owned and operated since 1998, CDG Commerce can provide processing solutions for organizations of all sizes.
CDG Commerce offers mobile and in-person card acceptance for the same fixed, low per-transaction rates, and its online processing costs only slightly more. The company provides a payment gateway that enables reporting, recurring billing, and built-in QuickBooks integration, which is essential for high-volume businesses that need to stay on top of their accounting.
CDG Commerce provides phone support, live chat support, and email support to all of its organizations. The company currently has an “A+” rating with the BBB and an “A+” rating on CardPaymentOptions.com.
eMerchantBroker is a Los Angeles, California-based company that offers high-risk e-commerce processing solutions including for high-volume accounts. The company’s products include credit card processing, ACH processing, an online payment gateway, merchant cash advance, and a chargeback management system to help merchants dispute and resolve chargeback claims.
eMerchantBroker offers custom pricing for each merchant and maintains a low complaint rate relative to its size and merchant portfolio. Our review of eMerchantBroker gives the company an “A” rating overall and the BBB assigns the company a rating of “A+.”
National Processing offers several processing options and can assist high-volume merchants with identifying the right POS system or virtual terminal for their needs. The company offers two pricing options: one an interchange-plus program or a “zero-fee” program, both of which offer competitively priced rates.
National Processing has a clean reputation with just one complaint filed in the last three years, which is not concerning in nature. Our independent review finds National Processing to be a solid option for most high-volume merchants.