Exclusive Payment Services Review

We are unable to locate any negative Exclusive Payment Services reviews in the usual consumer protection forums. This absence of complaints indicates that the company is not a ripoff or a scam, and it seems that the company does an excellent job of resolving complaints in-house. It is possible that some complaints intended for Exclusive Payment Services have instead been posted to Elavon’s online profiles, but we have found no evidence that this is occurring. Given the overall lack of merchant complaints filed against the company, we will award it an “A” rating at this time.

The BBB currently awards Exclusive Payment Services accreditation and an “A+” rating. The BBB has received no formal complaints in the year and a half that the profile has been active, and there aren’t any informal negative reviews filed against the company. Although the BBB has only maintained a profile for Exclusive Payment Services since December 2013, it lists the company’s founding date as April 15, 2009. In light of the company’s apparent time in business and complaint rate, we agree with the BBB’s rating of “A+” at this time.

There is very little public information at this time regarding the standard Exclusive Payment Services contract. An EPS representative has informed us that the company exclusively offers interchange-plus pricing to its merchants and does not lock merchants into long-term agreements. Merchants can purchase but not lease equipment through Exclusive Payment Services, which is a favorable policy for business owners. These terms are much more competitive than those found in the standard Elavon contract, which typically include a tiered pricing plan with a $10 monthly fee and a multiyear equipment lease through Ladco Leasing. If you have any knowledge of the standard Exclusive Payment Services contract (including any early termination fees or PCI compliance fees), please share that information in the comment section below this review.

Exclusive Payment Services appears to market its services through traditional avenues like online advertising and an internal sales force. We are unable to find any evidence at this time that the company utilizes independent contractors, telemarketing, or hiring mill tactics to sell its products. There are also no Exclusive Payment Services complaints online that mention deception or nondisclosure by the company’s sales staff. As an additional point in the company’s favor, we can find no evidence of teaser rate quotes or misleading advertising on the Exclusive Payment Services website. In light of these factors, we award the company an “A” in this category for the time being.

Exclusive Payment Services rates as a reliable merchant services provider according to all available information. The company is showing zero complaints across all websites, but we do not have any specific details regarding its sales practices or contract terms. Therefore, merchants are advised to read all documentation and inquire about all possible costs before signing up for merchant services through the company.