Exclusive Payment Services Review

Exclusive Payment Services
Exclusive Payment Services Rating
full star idicating a 4.6 out of 5 star rating full star idicating a 4.6 out of 5 star rating full star idicating a 4.6 out of 5 star rating full star idicating a 4.6 out of 5 star rating empty star indicating a 4.6 out of 5 star rating

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Updated 2/12/2019: Exclusive Payment Services is now doing business as “Preferred Payments.” See our Preferred Payments review for current information about this company.

Headquartered in Westlake Village, California, Exclusive Payment Services (exclusivepaymentservices.com) is a merchant account provider that offers credit card processing solutions for all business types. A company representative has informed us that Exclusive Payment Services will soon launch another related service called Preferred Point of Sale, which will be a website focusing on various point-of-sale systems and software. Working in partnership with backend processors Elavon and Vantiv, Exclusive Payment Services is a registered ISO/MSP of Elavon, Inc. with headquarters located at 5655 Lindero Canyon Rd, Suite 430, Westlake Village, California 91362. According to the Better Business Bureau, David Anderson is the CEO of Exclusive Payment Services, which was founded in 2009.

Exclusive Payment Services Customer Reviews

Here's What Their Clients Say

Customer Reviews Summary
Item Result
Total Online Complaints <10
Live Customer Support Yes
Most Common Complaint N/A

We are unable to locate any negative Exclusive Payment Services reviews in the usual consumer protection forums. This absence of complaints indicates that the company is not a ripoff or a scam, and it seems that the company does an excellent job of resolving complaints in-house. It is possible that some complaints intended for Exclusive Payment Services have instead been posted to Elavon’s online profiles, but we have found no evidence that this is occurring. Given the overall lack of merchant complaints filed against the company, we will award it an “A” rating at this time.

Exclusive Payment Services Online Ratings

Here's How They Rate Online

Online Ratings Summary
Item Result
Product & Service Complaints 0
Billing & Collection Complaints 0
Advertising & Sales Complaints 0
Guarantee & Warranty Complaints 0
Delivery Complaints 0

The BBB currently awards Exclusive Payment Services accreditation and an “A+” rating. The BBB has received no formal complaints in the year and a half that the profile has been active, and there aren’t any informal negative reviews filed against the company. Although the BBB has only maintained a profile for Exclusive Payment Services since December 2013, it lists the company’s founding date as April 15, 2009. In light of the company’s apparent time in business and complaint rate, we agree with the BBB’s rating of “A+” at this time.

Exclusive Payment Services Fees, Rates & Costs

A Closer Look at The Contract

Cost & Fees Summary
Item Result
Swiped Rate Variable
Keyed-in Rate Variable
Early Termination Fee Unknown
PCI Compliance Fee Unknown
Equipment Lease Terms None

There is very little public information at this time regarding the standard Exclusive Payment Services contract. An EPS representative has informed us that the company exclusively offers interchange-plus pricing to its merchants and does not lock merchants into long-term agreements. Merchants can purchase but not lease equipment through Exclusive Payment Services, which is a favorable policy for business owners. These terms are much more competitive than those found in the standard Elavon contract, which typically include a tiered pricing plan with a $10 monthly fee and a multiyear equipment lease through Ladco Leasing. If you have any knowledge of the standard Exclusive Payment Services contract (including any early termination fees or PCI compliance fees), please share that information in the comment section below this review.

Exclusive Payment Services Employee Reviews & Sales Tacitcs

Should You Work For Them?

Jobs & Marketing Summary
Item Result
Employs Independent Resellers No
Advertises Deceptive Rates No
Discloses All Important Terms No

Exclusive Payment Services appears to market its services through traditional avenues like online advertising and an internal sales force. We are unable to find any evidence at this time that the company utilizes independent contractors, telemarketing, or hiring mill tactics to sell its products. There are also no Exclusive Payment Services complaints online that mention deception or nondisclosure by the company’s sales staff. As an additional point in the company’s favor, we can find no evidence of teaser rate quotes or misleading advertising on the Exclusive Payment Services website. In light of these factors, we award the company an “A” in this category for the time being.

Our Exclusive Payment Services Review Summary

Our Final Thoughts

Exclusive Payment Services rates as a reliable merchant services provider according to all available information. The company is showing zero complaints across all websites, but we do not have any specific details regarding its sales practices or contract terms. Therefore, merchants are advised to read all documentation and inquire about all possible costs before signing up for merchant services through the company.

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