Marathon Solutions, Inc. Review

We are currently unable to locate any Marathon Solutions complaints that accuse the company of being a scam or a ripoff. In fact, the company is showing zero complaints or reviews across all non-BBB consumer protection websites. This indicates that Marathon Solutions employs a competent and reachable customer support staff, or, alternatively, that the company outsources its customer service to First Data. The company’s website lists a dedicated email address for technical support.

Marathon Solutions, Inc., is not an accredited business with the Better Business Bureau. As of this review, the company has an “A+” rating with the BBB and has not had any complaints filed against it in the last 36 months. The company has also not received any informal reviews on its BBB profile, although it’s worth noting that these reviews are not subject to verification by the BBB. In light of the company’s clean complaint record, we agree with the BBB’s rating of “A+.”

As of this update, there is very little information available about the specific rates and fees associated with a Marathon Solutions contract. The company’s website, however, does include a blank copy of the first portion of its merchant agreement, which can be found below. The document reveals very little about the company’s terms besides the fact that Marathon resells the services of FDS Holdings, a DBA of First Data. First Data’s contract terms can vary greatly depending on a merchant’s size, business type, and time in business. It can offer agreements of up to five years with $500 early termination fees and high PCI Compliance fees, but it can also offer month-to-month agreements with low or nonexistent fees. Merchants are advised to carefully read their contracts and strongly negotiate all terms. Given the total absence of public complaints about the standard Marathon Solutions contract, we are awarding the company an “A” at this time. If you have any knowledge of the company’s standard terms, please leave that information in the comment section of this review. See the Marathon Solutions Merchant Agreement.

Marathon Solutions, Inc. rates as a reliable merchant services provider according to our rating system. The company has virtually zero complaints filed against it online, and it does not appear to engage in deceptive advertising strategies. The company’s overall rating may be subject to change once more concrete information is available regarding its contract terms.