Charge Anywhere Review

Charge Anywhere is a payment processing software provider that specializes in mobile and e-commerce payment solutions to merchant accounts. It’s important to understand that the company only supplies an online payment gateway, POS machines, and a smartphone app that makes accepting mobile payments possible on Android, iPhone, and some Blackberry devices. The company does not actually process payments or supply a merchant account. Merchants who wish to use Charge Anywhere’s products will need to establish a separate merchant account with an actual processor. The company’s software is compatible with virtually every major credit card processor and merchants can select a merchant services provider of their choice.

In 2022, Charge Anywhere partnered with gift card and loyalty solutions provider Factor4, LLC.

Malware Issues

In September 2014, Charge Anywhere identified malware on its internal network that may have compromised cardholder information between November 5, 2009, and September 14, 2014. The company provided a searchable list of merchants who may have been affected by the incident and has since shut down the attack. A statement from the company regarding this incident is available in part here.

Minimal Complaints

We have only come across a handful of negative Charge Anywhere reviews. The single review on Ripoff Report doesn’t seem relevant to Charge Anywhere’s services, while the remaining three complaints mostly touch on issues like customer service, product malfunctions, and fund holds. These seem to be isolated cases. If you have your own experience with Charge Anywhere, feel free to share it in the comments below.

Legal History and Resolutions

As of our search, there are no outstanding class-action lawsuits or FTC complaints against Charge Anywhere. Clients dissatisfied with the company’s services and seeking a non-litigious resolution are encouraged to report their concerns to the relevant supervisory organizations.

Customer Support Options

Charge Anywhere offers a range of customer support options including a toll-free customer support line, email support, live chat, and a customer support form, catering to the needs of its merchants. This aligns with our expectations for excellent payment processing customer support.

PaymentPop Rating for Charge Anywhere

Negative Feedback

There are no negative reviews published about Charge Anywhere on the PaymentPop website.

Charge Anywhere BBB Rating

The Better Business Bureau does not have a report for Charge Anywhere as of this review. The company’s BBB report will therefore not be factored into the company’s overall rating.

Google Maps Rating for Charge Anywhere

Charge Anywhere has a 4.3 out of 5 star rating based on 16 user reviews on Google Maps.

Charge Anywhere Pricing Structure

Charge Anywhere’s pricing model is straightforward, with a single mandatory fee of $9.99 per month as the gateway fee for app usage. Additional costs arise only if opting for card-swiping hardware, ranging from $49 for basic readers to $249 for more advanced readers that include receipt printers.

Flexibility in Choosing Credit Card Processors

Beyond the monthly service charge and hardware expenses, Charge Anywhere’s app is commitment-free, lacking any cancellation fees or hidden charges. However, it’s important for users to be aware that their chosen credit card processor will have separate fees and potentially significant contract terms independent of Charge Anywhere’s service.

For more comprehensive payment processing options, we recommend exploring our compilation of top merchant account providers.

Partnerships and Traditional Advertising

Charge Anywhere does not utilize any deceptive marketing or price quoting tactics that are immediately apparent. The company appears to rely primarily on advertising and partnerships to market its service.

This compares favorably to our list of best credit card processors.

Since the company does not set any credit card processing rates or fees of its own, it is highly unlikely that businesses will encounter misleading rate quotes or hidden contract terms through Charge Anywhere. When selecting a merchant account provider to use with Charge Anywhere, we encourage business owners to ask an independent party to look for any unnecessary fees in their statements.

Charge Anywhere stands out as a versatile credit card processing solution for smartphones, computers, and dedicated POS machines. Unlike competitors like Square, GoPayment, and Pay Anywhere, this platform offers unparalleled flexibility in choosing hardware and merchant account providers. Such adaptability enables clients to tailor Charge Anywhere precisely to their business’s unique payment processing needs, providing a level of customization that many other solutions struggle to match. However, it’s vital for clients to select processors thoughtfully, as each comes with its own set of fees and agreements. To make the most of this service, we suggest pairing it with a highly-rated overall payment processor that aligns with your business model.

Currently, the Charge Anywhere app is compatible with a wide range of devices. This includes all iPhones and iPads, every Android device, Blackberry 4.1 or higher, Windows Mobile 5.0 or higher, most versions of J2ME/Java phones, and any web-enabled phone with a browser. This extensive compatibility ensures that businesses can easily integrate it into their existing hardware ecosystems. With this level of flexibility and convenience, Charge Anywhere presents itself as a convenient and adaptable payment processing solution for diverse business needs.