UPDATED 2/22/19: TransSwipe’s website is no longer available after it was hacked in mid-2017. The company does not appear to be active at this time. If you have any knowledge of TransSwipe’s current status, please share it in the comment section below this review.
TransSwipe (transswipe.com) is a merchant account provider headquartered in Garden City, New York. TransSwipe is located as the same address as Zuma Merchant Services, but it is unclear at this time whether the two companies share owners or executive leadership. TransSwipe does not list its backend processor or its acquiring bank on its website. Christopher Fiumara is the CEO of TransSwipe, which is headquartered at 591 Stewart Ave, Garden City, New York 11530.
Customer Reviews & Sentiment
We are unable to locate any negative TransSwipe reviews, which is a good indication that the company is not a ripoff or a scam. This is an enviable complaint total for a company of any size or age, although it isn’t clear how large TransSwipe is or how long it has been actively selling merchant accounts. It’s possible that some complaints intended for TransSwipe are mistakenly filed against the company’s backend processor, but we have found no evidence that this is taking place. Overall, TransSwipe deserves an “A” rating in this category on the merit of its clean complaint record. The company advertises 24/7 customer support for merchants.
Client Satisfaction Ratings
The Better Business Bureau does not maintain a profile for TransSwipe at this time. We will therefore not factor a BBB rating into the company’s review.
Card Processing Rates & Fees
We have located a copy of the standard TransSwipe high risk merchant application (available below), but this document does not reveal much useful information about TransSwipe’s pricing and fees. TransSwipe does not disclose its contract terms on its website, and the identity of the company’s backend processor is unclear at this time. There are currently no merchant complaints that mention TransSwipe’s contract terms, so we will assume for the time being that most of the company’s merchants are satisfied with their pricing and fees. If you have any specific knowledge of the standard TransSwipe contract (including any early termination fees or PCI compliance fees), please share that information in the comment section below this review. See the TransSwipe High Risk Merchant Application.
Bottom Line
TransSwipe rates as a reliable merchant account provider according to all available information. We have not found any complaints about TransSwipe at this time, but we also have not found any specific details about the company’s pricing. Merchants are encouraged to fully read and understand all contract terms, even when dealing with an “A” rated provider.
TransSwipe Rating
