Lease Finance Group Review

Overview

Lease Finance Group (leasefinance.com) is an equipment lease provider that goes by several alternate business names, including Northern Leasing Systems, MBF Leasing, Golden Eagle Leasing, and Lease Source-LSI, LLC. Lease Finance Group is not a merchant account provider; rather, it leases credit card processing equipment like terminals, printers, barcode scanners, and other point-of-sale technology. Lease Finance Group’s equipment leases are often packaged with the merchant accounts of payment processors, meaning that business owners are often unaware that they are signing up for service through multiple companies. Although the company’s website states that it is headquartered in Eden Prairie, Minnesota, the Better Business Bureau lists Lease Finance Group as a Chicago, Illinois-based company.

In March of 2013, Lease Finance Group and its associated companies paid out a multimillion-dollar settlement to hundreds of small business owners as part of an agreement reached with the New York Attorney General. Lease Finance Group and its DBA, Northern Leasing, stood accused of creating a shell company called SKS Associates LLC, which it used to deceive merchants and withdraw money from their checking accounts after their contracts had expired. Although the Attorney General’s lawsuit ended the existence of SKS Associates LLC, the Lease Finance Group/Northern Leasing Systems family of companies continues to operate and has in fact grown into a very large network of equipment providers.

The New York Attorney General has filed a lawsuit against Northern Leasing Systems, Lease Finance Group, and MBF Leasing “for their fraudulent and deceptive practices that trap small business owners across the country.” The lawsuit alleges that Northern Leasing Systems and its subsidiaries knowingly deceived thousands of business owners into buying overpriced equipment and then abused the judicial system by filing suit in New York to collect on overdue lease payments. The lawsuit seeks to vacate default judgments obtained by Northern Leasing against business owners, enjoin the company and its owners from further deceptive practices, obtain restitution for merchants, dissolve Northern Leasing, and force the company to notify all three major credit reporting agencies that the default judgments have been vacated. This marks the second action that the New York Attorney General has taken against Northern Leasing Systems. Merchants who have been harmed by Northern Leasing Systems are instructed to file complaints here or call 1-800-771-7755.

For a full analysis of the primary company in this network, please see our Northern Leasing Systems review.

Key Points

  • Sales & Marketing: Lease Finance Group allows independent sales agents to package its equipment leases with other merchant accounts and has received an extremely high number of merchant complaints about its sales practices.
  • Costs & Contract: Lease Finance Group offers 48-month, non-cancellable equipment leases that often costs many times the purchase price of the equipment.
  • Complaints & Service: Lease Finance Group has received more than 700 public complaints.
  • BBB Rating: Lease Finance Group has an “F” rating with the Better Business Bureau and has received 348 complaints in the last three years.
  • Rates & Fees: How Merchants Got The Best Rates With Lease Finance Group

Lease Finance Group Products and Services

  • Credit card processing equipment

Industries

  • Retail
  • Mobile
  • Restaurant
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Sales & Marketing

Key Points - Sales & Marketing

Employs Independent Resellers Yes
Advertises Deceptive Rates No
Discloses All Important Terms No

Lease Finance Group allows independent sales agents with any merchant account provider in the industry to resell its equipment leases as an addendum to his or her usual merchant account contracts. Lease Finance Group appears to exercise little-to-no oversight when it comes to how the agents sell its products, but it will typically enforce the full terms of the agreements that are signed. We have found hundreds of Lease Finance Group complaints filed against the company and its DBAs that allege that the sales agent did not fully disclose the conditions of the equipment lease. There are also numerous reports of aggressive collections efforts by Lease Finance Group, even when merchants state that they were completely duped into signing the agreement. In general, there is no positive information to be found about Lease Finance Group’s sales approach, and the company has earned an “F” in this category.

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Costs & Contract

Key Points - Costs & Contract

Swiped Rate Variable
Keyed-in Rate Variable
Early Termination Fee Liquidated Damages
PCI Compliance Fee Variable
Equipment Lease Terms 48 Months, Non-Cancellable

The standard Lease Finance Group contract (available below) is a non-cancellable 48-month agreement, which means that upon signing the lease, merchants are obligated to pay the full cost of the four-year lease whether they use the equipment or not. The full cost of a standard Lease Finance Group contract appears to be several thousand dollars, often up to ten times the cost of purchasing the leased equipment independently. To terminate the contract, merchants can either notify Lease Finance Group of their intent to terminate the contract, return the equipment, and pay the remaining balance; or they can purchase the equipment and pay the remaining balance. Either way, they will be on the hook for the remaining monthly payments. It appears to be standard company policy to simply withdraw the amounts owed on delinquent accounts in monthly or lump sums, often without ever notifying the merchant. The vast majority of complaints online indicate widespread dissatisfaction with these contract terms, and we are inclined to agree with the merchants in this case. See the standard Lease Finance Group Lease Agreement.

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Complaints & Service

Key Points - Complaints & Service

Total Online Complaints 700+
Live Customer Support Yes
Most Common Complaint Non-Cancellable Lease

Complaints filed against Lease Finance Group cite many of the same issues identified in reviews of Northern Leasing Systems, namely long-term, non-cancellable leases, nondisclosure of full contract terms by sales agents, aggressive collections practices, and poor customer service. The standard Lease Finance Group contract is a non-cancellable 48-month agreement, meaning that merchants will be on the hook for all 48 months of the contract the second they sign it. To compound the issue, these contracts are often worth thousands of dollars—up to ten times the purchase cost of the actual equipment. A search for “Lease Finance Group” turns up an astounding 602 complaints on the consumer protection website Ripoff Report, and hundreds more can be found on other similar websites under the company’s various DBAs.

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BBB

Key Points - BBB

Product & Service Complaints 98
Billing & Collection Complaints 54
Advertising & Sales Complaints 82
Guarantee & Warranty Complaints 3
Delivery Complaints 110

The BBB currently assigns Lease Finance Group an “F” rating and makes mention of the New York AG’s lawsuit filed in 2016. The company is showing 348 complaints filed in the last three years, with 98 related to the product or service, 54 due to billing or collections issues, 82 resulting from advertising problems, and 110 related to delivery issues. It has resolved just 31 of the complaints to the satisfaction of the merchant. We agree with the BBB’s rating in this instance.

Lease Finance Group Logo

Lease Finance Group Bottom Line

In light of the information available, merchants are advised not to ever sign a Lease Finance Group contract. It is highly likely that the lease provided will be expensive, non-cancellable, and aggressively enforced. Please see our Northern Leasing Systems review for a more in-depth review of this company.

Hi, I’m Phillip and I’m disgusted by the state of credit card processing in the U.S. and abroad. I believe that the industry has been overrun by people who engage in fraud and deception in order to steal money from hard working business owners. I’ve made it my mission to expose the companies and individuals who engage in predatory marketing, pricing, and contracts, or just provide terrible service. Along with uncovering the bad guys, I’ve also discovered the good guys who do stand out from the status quo. CPO is a website where you will find ratings and reviews of these companies along with advice on how to save money and which service providers consider. Together we can move the industry in a positive direction. If you would like to help support my work, please checkout “Fee Sweep” my eGuide to getting the lowest possible fees when accepting card payments. If you haven’t heard of “interchange” this advice will save you hundreds, even thousands, in processing fees.

Schedule a Consultation with Phillip

56 Reviews Leave Your Review Below

  1. When the women called me I pleaded with her telling her I was a tiny small town business that could not remain open so I closed. The fees for there machine truly put me out of business. My contract was way to long for such a small new business that had not seen it’s 5th birthday. I already payed rent of over $3,800 dollars for the machine before I closed plus yearly fee of $138.00 for some kind of security check that I was told was included in the rent of the machine when I singed on. They surprised me with it later by removing the money from my account without me know and when I questioned it and told them it was to be included, They told me it was not. When I tried to make payment arrangements, They refused, Then called me back to except the payment arrangements that I offered and I refused. When I told them I was unemployed at the time they asked me how I pay my phone bill. Every time I get a letter from these people, The bill is always more and more. They now are charging me attorney fees. There contracts are shady and the sales men lie. Truly they are not the worst, When you open a business the sharks come in the door, They call on the phone. LFG are truly sharks. Poor service and will drain you business no matter how large or small you are.

  2. Horrible! Paramount, a side company told me it was easy to use and the answer to all my problems. Never used the equipment, due to the high standards to obtain credit with the company, not to mention the interest rate for my nursing assistant students. Closed my business, turned in the equipment, was told I would not have any rebuttals toward me and they are now suing me for 3,462.09. CLOSE these companies>>>

    1. They should have to pay me 2,128.39 for equipment I never used. Sales tactics taking advantage of small companies looking for help. Shame on them, cant believe this shadiness is allowed in my America.

  3. Worst company ever for products that work effectively as well as pricing! Horrible! I will do everything in my power to lead people away from this company!

  4. I packed up their equipment and sent it back with a note telling them how crooked their sales rep was. I informed my bank to no longer let them take payments out of my account. They tried everything to get more money out of me, but I watched my account everyday. My bank made sure they didn’t sneak money out of my account. They have called and threatened me for 4 years. They have spent more time and money harassing me. They are ruthless. Do not do business with them.

    1. I have been having the same problem. I sent it back wrote letters to them and did take one of there calls to reach out to them but, got a very nasty gentleman that threated me. They are the worst company that i have delt with.

  5. Miserable service and they have taken more payments out of our account then they agreed to! We’ve tried to contact them and they give you the run around. NEVER USE THEM. There is 0 savings and do not believe they sales pitch that they will buy you out of your lease. It ends up costing you more in the end

    1. They told me the same thing. Due to there costs i had to close my business then it became even more agressive .the new york should stop giving them rulings. Jeanie shugart. St marys ga 2013. Still dealing w them

  6. This company used a deceptive and lying sales rep from a 3rd party as in his own company to sell their products, mis respresent what they are and what they do and then signed us into 3 accounts for one business with 3 account draft fees along with two company names in which were not needed and is costing us hundreds of dollars over the past year and thousands over the past 2.5 years and now they want a buyout when we finally figured the whole thing out and what was going on with them. The buyout is for 1600.00 dollars. Fools. This Company is deceitful and downright immoral.

  7. Stay away from these bloodsuckers.
    We were in a non cancellation lease for 60 months at $37.04 for a piece of equipment that costs less than $300- we paid $2222.40. The equipment was obsolete before the lease was up and stopped working. The merchant processing company we used (Retriever NCP) sent us an updated terminal that would accept chip cards. We mistakenly assumed the new machine was from the same company. The Retriever Rep told us the old machine was obsolete- had self destructed and to just throw the old machine away. I specifically asked would this affect our lease in anyway “No- you will not be charged after the lease is up.”
    Out lease expired in Feb 2016 – it is now July 2016 and they are still deducting $37.04 monthly for our account.
    I contacted Lease Finance to see what was going on. They said after the contract expired they charged month to month- what?! We were supposed to have owned the equipment. They said I could lower my monthly payment to $21.50 and get updated equipment- requiring a new lease. Are you kidding me?!! On top of that they will continue to charge $37.04 for the old equipment the other rep told me to throw away. These 2 companies are crooks- they know exactly how to take advantage of small business owners. Stay Away!!

    1. Hi everyone!! I’m Kieu Nguyen – I had same problems like your guys it happened in July 2014!! With the same reason ‘non cancelation equipment lease..They sent me a lot …a lot of notice judgment from Attorney General In New York they said they filed out me in this court …And so crazy this morning I checked my account they drawed $7728.21 estead I owe them $3801.00 for equipment lease 48months for never used and I returned back to them October/2014 after a month they didn’t do right like the contract I have been signed…I have been mad to got stress sick until now …if someone want to sue back them – let’s we do soothing get them out of business. Contact me: [REDACTED – personal contact information]

      1. Hi Kieu,

        I am currently in the same situation as you. Yesterday they took over $18,000.00 out of my bank account. I am looking to counter-sue the company for their deceptive business practices. Please contact me at (716)348-1714. My name is Doan Ngo.

  8. i have been used so bad , i have never signed contract with them , there sles man signed i guess , and i never knew they were taking money from my account , i have made this group on facebook so we can gather and sue them (against lgf)

  9. This Is worst Company i have same story i had 5 yer contract with them as they told me law rate but was paying 3 times more that i was paying after 3 yers i sold my store only cost to cost inventory and i close my bank account and he send me latter to pay $9500 i did not reply after 6 month thy report to credit bureaus. now i don’t know how to get out any help? i’m from CA but now i move to other state if any one going to law suit let me know.

    1. I am going through that same situation. I signed the paper without reading the whole thing. And the strange thing, I was just an employee not even a part owner or anything. The business was slow, the owner decided sell the business on cost to cost and closed the bank account, now they send me an invoice of $4200. I ignored the whole time but now it is on my credit report.

  10. I am a victim of Lease Finance Group, sued at Circuit Court of Cook County, Illinios. I have filed complaint against this company at
    https://ccformsubmission.ilattorneygeneral.net/CC1.aspx .
    If you are sued or harassed by them then call this number and file complaint at 217-782-1090
    1-800-243-0618 (Toll free in IL)
    Just on April 13, 2016 a serious action has been taken against this company. Read this article.
    http://www.ag.ny.gov/press-release/ag-schneiderman-sues-northern-leasing-systems-inc-deceptive-business-practices-and

    If anybody has any questions then please feel free to contact me at [REDACTED – personal contact information]. or can call me [REDACTED – personal contact information].
    One last thing. Don’t just share your sad story but provide more info against this company, so that we all can use that information to go after LFG.

    1. i had this issue with them , they are one of the worst companies ever , i wish i can just warn every one ,

  11. This company is a complete scam! Don’t for one second consider them, they had a different company named Trans Tech sign me up with them. I was tolded many times I could cancel my lease at any time with no problem. Decided I didn’t wanna switch because I currently already had a merchant services and mailed back equipment couple days after I received it. They confirmed they had it but are still trying to charge me thousands for a equipment and services I don’t want! This people are horrible don’t ever consider doing business with them!

  12. Non cancelable lease that cost us hundreds of dollars monthly even though we are no longer in business. This business is a scam.

  13. I am going through same thing. Signed contract in 2006. Returned machine in November 2015 with cancellation letter. Now they say my account is still open and keep billing me. I blocked them from taking out money of my account but they keep sending me bills. Any help is appreciated. Would love to join class action suit.

    1. Craig,
      I was successful with filing a complaint with the Federal Reserve complaint against the ODFI (Originating Depository Financial Institution)– the bank that LFG used to make the ACH transactions with our bank was, First Premier Bank in Sioux Falls, SD.. (Find out who your ODFI is.. The Federal Reserve sent us a letter that they contacted LFG and asked if they received my cancellation letter and cease and desist,as well as , to stop sending invoices. (I supported complaint with dates and documentation and included the letter that was sent certified, return/receipt. LFG replied to the Federal Reserve that they did receive it and agreed to refund the money they had taken -from the point they received the letter $1000–… You can file the complaint online at the federal reserve.—Kathy

      1. I have a similar story. I live in Vienna Virginia and I can be reached at [REDACTED – personal contact information] and my email address is [REDACTED – personal contact information]. Please contact me so that we all can get together and fight against this company Lease Finance Group.
        Law suit is filed against me in County Cook Chicago and appearance date is May 25, 2016.
        I would like to join Class Action suit against them.

  14. I am Trucking Company, above. It has been interesting to follow the barrage of postings. As stated above, i did write to Signature Bank who was said to have purchased LFG. I received an email back from Signature bank stating that there are two different Lease Finance Group institutions. I wonder if this is the truth, however.

    I took our efforts one step higher. I changed our phone number to an unlisted one so now all they can do is send it to us in the mail. I have a special file for their mail. It is a round one and everything in it goes in the wood stove. I am also putting together a file of all our efforts with LFG and, compiling pages like this too. It is a file I will take to court if they ever take an effort to go any further. So far, I have found no information of them ever actually suing anyone. It appears they rely on their badgering of the parties they claim owe them money.

    We are senior citizens now, with a terminally ill husband. We really can not pay them. I think I will mail them a turnip with a note on it that says “Here’s your payment. I’d like to see you get any money from it. We are like this turnip. No money here to be had!” Of course, I’ll send it anonymously.

  15. This Company is horrible do not lease anything from them! i leased a credit card machine for years alot of years then returned the machine and they had problems locating the machine and were adding interest and then they found the machine and did not credit me for what they had added on! this is highway robbery! pretty sad!!!!!!!!

  16. Why is this company still in operation? There has been countless of complaints and lawsuits yet they are still out there scamming people with small businesses. I have tried to reason with whom ever I talked to which in itself is a nightmare. They don’t want the machine back and there is really no place to send it back either. It has been almost two years and the charges just kept pilling up, and there is no way I’m paying for over $6,000.00 for a credit card machine that hasn’t been used. They get you with “No Cancelation” but it can’t transferred because no body wants it and really I have no business anymore to use it. I have hired a lawyer but I still they keep coming, I have filed a complaint to BBB and the credit bureau regarding this matter. I have a very good credit history until these people came along and ruin it. I don’t know what else to do I have tried to settle with them for less and although they accept payment they would not write anything in contract to settle this account either. Unfortunately I cant trust the person I talked to over the phone.


    Are you with Lease Finance Group? Learn how to resolve this complaint.

    1. Richard Try the Illinois States Attorney Generals office. You can file a complaint and maybe with enough victims reporting they with see the need to investigate.

      1. Several years ago a rep came in my business and asked me to try them and could cancel within the time frame. I did not like the service and did cancel. I was told that the rep would take care of the paper work to do the same with LFG . I sent the machine back. I was so busy I thanked him and forgot all about it till I got a call at work. I actually told them I did not owe them any money. Since then I closed the business due to illness. I have been on and off the phone with LFG since 2016. I am so upset I had my financial advisor, a family member who called and LFG said they would take off $1000.00 I am on SS and live on a limited income and cannot pay them I like to be able to eat. My husband passed away, lost my house. Talked to a lawyer and he said the contract did not get cancelled. Anyone have suggestions ?

  17. My husband had a trucking company. He is nearing the advanced point in his Parkinson’s Disease and, has had a bad accident with a tree. He signed with LFG for a card machine several years after being diagnosed with Parkinson’s, which . I, his wife, received a call from LFG collections division, stating that all fees would be paid and the account paid if I got a letter from his Dr stating he could no longer work (done), returned the machines (done) and sent them a check for $271.52. This was done, and, all was sent to them. I specifically asked if this would close the whole account and was told YES, it would. Today, a month later, we received a bill again, for their monthly payment. I called… and was told that all that did was to reduce the amount due and collect a payment to bring us up to date. Beings I trusted and sent them a check, we are going into the bank to change our personal account to a different account. This will stop them from accessing our account. We are now on our SSI retirement, so, let them come after us. They can’t get blood out of a turnip. I also found that Signature bank bought them. I sent an email to the bank… maybe, just maybe, that will help, though I really doubt it.


    Are you with Lease Finance Group? Learn how to resolve this complaint.

  18. The salesman lied to us about the cost of the credit card processing machine. We thought we were signing up for a four-year agreement with Vantiv credit card processing company (the one, he said, used by Kroger’s, so you knew you could trust them!) and service with Vantiv would require us to get a new credit card terminal. When we said we didn’t want to pay for a new terminal, or if we had to, we would purchase one on E-Bay (we knew these types of terminals cost around $200 brand new) he said they would GIVE us the terminal for nothing. The contract form we signed had a blank space on it for “scheduled payments” at the time we signed it, and the salesman was careful to repeatedly point out the spaces on the contract form filled with zeros for signing costs, etc. He did not leave a copy of the signed form when he left our shop even when we asked for it, but stated the signed contract would be mailed to us as soon as his supervisor signed off on it. The copy of the signed contract we eventually received in the mail had the blank space (at the time I signed) for “scheduled payments” filled in with $34.95 per month. My bank information, given for purposes of credit card transaction processing with Vantiv, was used by LFG to start withdrawing $44.95 ($10 more than the fraudulent amount written in!). Once all this was discovered, the only way to stop them was by getting the bank to stop payment (at $20/month) until finally I closed that business account and opened another. What a pain! Lease Finance Group is a crooked company. Where can I join a class action suit against them?


    Are you with Lease Finance Group? Learn how to resolve this complaint.

    1. Close your account. It is the only way, but, they will call constantly and at all times of the day and evening. If you can, block their phone number.

  19. This trainwreck of a company has the worst customer service I have ever come across. When trying to cancel, I was met with resistance at best, and corrupt incompetence at worst. I was charged unnecessarily for seven months after initially trying to cancel with this company of idiots. I was transferred dozens of times, and often hung up on. It seems this is a common practice for these fraudsters. To simply call their actions criminal is a gross understatement. I strongly recommend all to stay away from any business dealings with these scam artists. If it is too late for that, a class action lawsuit is worth researching. We would be happy to join the wave of litigation that is coming their way.


    Are you with Lease Finance Group? Learn how to resolve this complaint.

  20. Are you still trying to put a lawsuit against this company. If so I would like to participate. Like many others i am being billed after sending my equipment back, a cancellation letter, and emailing the cancellation email at the end of my lease. I started with them through another scam artist company that made my bill go from 200.00 a month to 500.00, i got out of that contract because they actually misled through the contract. When I did this I also signed up with Lease Financial Group LLc. By the time I realized the other company was a fraud, it was too late to cancel with them. i completed the 4 year contract. I called them told them I was going to cancel. Sent them the equipment back before my lease was over. i have the email and the tracking information for sending the equipment back. Please let me know if there is anything else I need to do.

    Thank you
    Karen Underwood
    [Contact information redacted]


    Are you with LFG? Learn how to resolve this complaint.

    1. Same thing with me , what should i do i sent the machine back and they told me they could not find it still charging me for it they found it and never gave me credit now they want 600 dollars or they want to sue me!

  21. These scumbags tried to take me for $1500… $650 for a broken cash drawer they sent me that was returned and also a broken credit card reader for $650…And for a month while the credit card reader didnt work I had to hand enter all CC transactions to the tune of .50 per transaction instead of the .08 i signed up for….They are nothin but scammers….If you read the instructions on the CC reader it says “may not read all cards” but what they dont tell you is that even when the CC is supposedly working and it wont take some cards you will therefore be charged the .50 rate and they clearly hope no one catches it therefore scamming all of their customers little by little… So I ended up filing a non-authorized charge form with my bank and they were able to retrieve my two $650 charges getting me $1300 back…I just simply changed bank account so they would have no more access…And the extra two hundered I have yet to get back I chalk up to lesson learned as well as the fact Im keepin their Ipad they sent me…..They can chase me till they are blue in the face over the lease contract all they want…From my cold dead hands…DO NOT DO BUSINESS WITH THESE CUNTS!!!!


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      1. Hi Huy,

        Even if you send the machine back, they will continue to harass you. I’ve sent the equipment back 4 years ago and yesterday they took over $18,000.00 out of my bank account. I am looking to counter-sue the company for their deceptive business practices. Please contact me at (716)348-1714. My name is Doan Ngo.

  22. I changed processors thinking my total cost of doing business was to be less than 1.5% witch included the 129.00 lease agreement which turned out to be $141.00,after fighting with them for months and three machines that did not work properly and charging me over 3 %,I stopped using them and continued to use my old processor.The processor they work with left me alone ,they continued to take $141.00 out of my account ,they broke the lease by not giving me a machine to work properly.I had to close my business account of 15 years to stop them.They continued to call me and demand money.I hired a attorney at a cost of$500.00 ,after my attorney talked to there representatives several times telling them I would not pay any thing I felt I no logger needed him because they had stopped harassing me,a few months went by then a phone call saying they wanted $8000.I told her they broke the lease agreement by not providing me with a good working machine,she was rude to me and said they would sue me . A Few months later two different privet attorneys from New York wanting to help me ,what a scam!!!Lease finance also claim to have nothing to do with 1 % processing fees promised at time of sale,Brian Fish was the sales person who lied to me.I would like to start a class action Law suit against them to stop cheating people,any attorneys to help out ? Merchant services calls you and says they only charge 1% and nothing on debits .they even called me after and tried the same scam!!!I asked the girl her name and told her I was I going to turn her in to the Federal Trade commission,she hung up on me !!Anthony [REDACTED – personal contact information]

    1. Hi Anthony,
      Thank you for sharing your experience with LFG. I am currently in the same situation as you was and thinking of closing my bank account to stop these monsters from using my bank account as their personal atm. Do you have the address where I can send their machine back. And also since I signed the non-cancellable contract with them, you think it will be ok to do that?
      Thank you and look forward to your response

      Best,
      Huy


      Are you with LFG? Learn how to resolve this complaint.

  23. I have the same issues, I found that lease finance group was puling money from my business account, I tried contacting them about the deal and found that a formal employee had agreed to and signed the lease for a credit card machine I knew nothing about. That employee has not been with me in over a year. LFG will not even talk to me about the matter because my employee was stupid enough to do the lease agreement under his name and social security number but with my business name and bank account number. I have stopped payment on them but they claim this is still going against my business report when it was done under his social security number. How can I make it stop, I get billed every month and it just keeps growing. I DID NOT SIGN OR AGREE TO THIS, IT’S FRAUD. LFG needs put out of business, PLEASE HELP!!!!!!!

  24. Same story. We were mislead by sales rep, we did however catch the 48 month contract and made him change it to 36 months to match the term of card processing company, but a lot of good that did, Lease Finance Group is claiming they have a 48 month lease with no changes on it and wants us to pay an additional year. We did put a stop payment on our bank account. After sending back the machine, they sent us a bill for $116, when I called them they knew nothing about the bill they had just sent, but want paid for an early termination fee. I told them I have a contract for 36 months which ended in May of 2015, they say they’re contract says 48 months. This is still early in the game so I don’t know how far they’re willing to push this, we’ll see. I did tell them I was not paying a dime more and would take this all the way legally, at this point just on principal and what’s right. Also, anyone who signed up with Eliot Management Group at the same time, Eliot and Lease Finance both claim to be independent companies, not so they are one and the same, Northern Leasing Systems is tied to Eliot, which Northern is tied to Lease Finance, so they are the same, very bad company (ies). Beware.

  25. After numerous attempts to close out my machine lease over a two month span, I finally closed the business account to stop Lease Finance from taking fees on a machine that was out of use. All attempts to close by phone resulted in being put on hold or disconnected. I finally got an address to return the equipment after receiving a bill some four months after business had closed. The equipment was over 10 years old and my contract had been up for a long time according to my processor company representative. He informed me of all the complaints against Lease Finance and basically said they were a corrupt and fraudulent company. I would be interested in any class action law suit that could be brought against this criminal company. In my thirty five years in business, this was the worst company I ever dealt with in any area of business services. They need to be punished for all the harm they have brought to small businesses.

    1. I live in Milwaukee, Wisconsin. We were approached by a ATM processor to install an ATM. The lease agreement was signed on 02/2008 for 60 months. The processor was ECS out of California. They are crooked as well. Switched processors by call sales rep, she told me they were crooks and she didn’t know it, signed on with her new company in 2011. Ends up they are liars and crooks too, (Multipoint Processesing Chicago,IL. )– after speaking with them recently, they said I had a seven year contract. Who would sign a seven year contract. They are also taking $15/mo from the surcharges they are to pay us. Said it was in the contract. It is not, and asked the VP Ashley Isalandberg to tell us in the faxed contract , we never saw or signed, where the $15/mo was,,, she just said it was there. We read the whole contract. Not there. Of course I could go on and on like many others…
      We signed paperwork with ECS, gave them a check for 2 months payment. (1st and last month). Received a letter from Lease Finance Group (a DBA of Northern Leasing) welcoming us to their company.
      In 2014, we began questioning when the lease agreement was up and realized it was, tried terminating by calling,, blah, blah..sent certified letter to cancel and cease and desist taken $ from our account, still continued to do so.
      They have taken from our account ($15,500) until recently closed the account.
      I am in the process of gathering all documents and writing the Attorney General’s in New York, Illinois and Wisconsin. I am also going to mail the letter to the US Attorney General. There was a class action suit in New York filed by the NY Attorney General, judgment made in Feb 2013 for $3.6 million. They had to repay all their customers that they were taking money from. (We now are helping pay all these customers back, because they continue to practice under other DBA’s. The Missouri Attorney General also brought a class action against the company in New York representing residents/customers in Missouri. They are also accused of racketeering.

      I am looking for every Federal Entity to file a complaint against them.

      1-File a dispute at your bank for unauthorized ACH transactions. Paperwork there. Needs to completed within 90 days of last transaction.

      ***I noticed on the month that our lease term was over that the lease company changed the account it was coming from they added an ‘A’ behind the #. (That will access the bank account if you stopped payment-they know what they are doing is wrong)

      2-I called NACHA in Virginia and spoke with Phyllis Schneider in charge of rules.
      703-561-3912. She told me that she hadn’t had a complaint against this company for a while, most of the companies were from credit card machines, not ATM’s. Please call and complain. Phyllis also is having Jeanette Fox in charge of risk management at NACHA. 703-561-3914. Phyllis told me that I should make her aware of this. I explained that they could look it up in the Internet and see all the complaints from all across the nation and into Canada.
      3-File a complaint with the Attorney General in Your State, Illinois and New York… (US Attorney).
      4-Northern Leasing is on the OFAC, it is the Office of Foreign Assets Control, they are a financial intelligence agency and enforcement agency of the US government. Businesses are put on this report to notify people of doing business with any one on the list globally.
      The risk management department of my bank questioned why the ACH transactions were authorized if they were on the list…? For us it is Lease Finance Group (associated with Northern Leasing Systems).. I have had to write certified letters to NLS in New York, had phone conversations as well…they are a part of them. So check with your bank to see if Northern Leasing is the company using the ACH transactions and if so ask your bank why they approved these transactions if they knew they were on OFAC.
      5-File a complaint with the FTC
      6- File a complaint with the BBB.

      I called the NY Attorney General’s office and the secretary said the lawsuit was against SKS Associates. I said the other companies are listed on the lawsuit as f/k/a..Lease Residual Holdings (OFC), LLC, Northern Leasing Systems, INC, Lease Finance Group LLC , MBF Leasing LLC, Golden Eagle Leasing LLC and Lease Source LSI LLC a/k/a Lease Source, Inc.

      I would like to go after all of the companies involved in their scam! I believe they solicit (on their website) independent processors to help in their fraudulent practices which target small business owners like ourselves. It’s criminal and needs to stop!! I am trying to contact as many ppl to bring a class action against them, but I believe the best way to go about it is either the States’ Attorney General’s represents the people from that state, until we can get the US Attorney General to represent the people of the United States.

      Feel free to contact me,
      Kathy D
      Email: [REDACTED – personal contact information]

      Sent from my iPad


      Are you with Lease Finance Group? Learn how to resolve this complaint.

      1. Pretty much they scam all who are unfortunate enough to sign. They sent faulty equipment, changed what was what and refuse to discuss, only harass, threaten and call repeatedly. Their harassment will not stop. Please post contact info for class action if you get it going. They need to be stopped. Many would join class action against them. Thanks Heather

  26. Terrible customer service. I was on hold for 15 minutes to speak to an actual person and after 15 minutes the auto lady said ” Your call will be disconnected, mailbox full, goodbye!” REALLY! No support from this company, no wonder why their rating is so horrible!

  27. We too were signed up for a 36 month contract with a card processing company. My lease with LEASE FINANCE GROUP was for 48 months- but I caught it at the time. The salesman crossed out the 48 and wroth 36 in it’s place. He initialed it and I initialed it. Our salesperson disappeared completely about ten days after this happened never to be heard of by anyone. When I sent the copy of the agreement to them they said it was a non=cancellable lease and I was obligated to pay for this for another year. I am going straight to the ATTORNEY GENERAL.

    1. I too am just starting this journey to try to recoup over a decade of payments to LFG that were not authorized. I would love to hear of any progress you make and how we an work together.

  28. This is the by far the WORST company on the planet. They are filled with LAIRS,AND SCAMMERS. NEVER TRUST them. EVER. they take advantage of people, especially people who does not speak fluent English. they miss lead people to buy their services. they will tell you they are the cheapest, and told us our rate will never go up, but after the first month with them our rate literally tripped. now they are HARASSING US and will not let us cancel our contract. PLEASE LOOK AT ALL THE REVIEWS. PLEASE TAKE MY ADVICE AND DO NOT TRUST THEM. if anyone sued them please let us know and help us out.

  29. I have a lease with LFG. After five years they kept taking money from my account. I stopped payment and changed banks . Now they keep sending a bill. Every month they keep adding another months rent. Not sure what to do.

  30. I have the exact same complaint.They signed us up for two years. With a credit card company. But a four year lease. When the gentleman came in. Told my wife and I. He could save us money. I told him we owned our machine. Told us we would have to use there’s. Didn’t tell us we would be paying $115 every month for four years. Said we signed a contract. I’ve written to the better business bureau. But they said company didn’t respond. How can they keep ripping people off.

  31. this company LFG keeps harrassing me and calling all hours of the day and night and threatening me. A different person
    calls each time and they are so rude. i was told after leasing the machine for 48 mths , i would then own it, which was
    untrue. they continued to take $58 out of my account for years Now that i have closed my business, they keep calling
    me and saying i still owe money because it was a NON CANCELABLE LEASE what the heck is that.
    RIP OFF RIP OFF i think all 700 complainers need to file a class action suit against this company

  32. I have all supportig ducumantation judgmet is against me .all documentation has been forwarded to atterny general of N.Y l need to clear this matter.I see that atterny general has sued north america an its affiliate (lease financial group) for $11 mil ineed help thanks

    1. I also have a judgement against me from 2012 I believe. I signed with them based on the sales pitch but was also informed that I could cancel in 3 days. Machine was brought in and it didn’t work so I immediately called to cancel and a representative said no problem it was done. Somehow in 3 more days, a new machine arrived which is still new in the box never even opened and of course there is no record of me ever cancelling the contract…how convenient because I actually had canceled in the contracts time frame. At this point, they have ruined my credit rating and has a judgement hanging over my head. I have no understanding why no one can stop this scam and put this company out of business???

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