Lease Finance Group Overview

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Part of the Northern Leasing Systems Network

Lease Finance Group is a merchant account equipment lease provider that goes by several alternate business names, including Northern Leasing Systems, MBF Leasing, Golden Eagle Leasing, and Lease Source-LSI, LLC. Lease Finance Group is not a merchant account provider; rather, it leases credit card processing equipment like terminals, printers, barcode scanners, and other point-of-sale technology. Lease Finance Group’s equipment leases are often packaged with the merchant accounts of payment processors, meaning that business owners are often unaware that they are signing up for service through multiple companies. Although the company’s website states that it is headquartered in Eden Prairie, Minnesota, the Better Business Bureau lists Lease Finance Group as a Chicago, Illinois-based company headquartered at 65 E. Wacker Place, Suite 510. Jay Cohen is the Chairman and CEO of Lease Finance Group’s parent company Northern Leasing Systems.

For a full analysis of the primary company in this network, please see our Northern Leasing Systems review.

Lease Finance Group Review Table of Contents

  • Costs & Contract: Lease Finance Group offers 48-month, non-cancellable equipment leases that often cost many times the purchase price of the equipment.
  • Complaints & Service: Lease Finance Group has received more than 1,000 public complaints.
  • BBB Rating: Lease Finance Group has a “B” rating with the Better Business Bureau and has received 65 complaints and 74 reviews in the last 3 years.
  • Sales & Marketing: Lease Finance Group allows independent sales agents to package its equipment leases with other merchant accounts and has received an extremely high number of merchant complaints about its sales practices.
  • Rates & Fees: How Merchants Got The Best Rates With Lease Finance Group
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Products & Services Offered

  • Credit card processing equipment

Types of Businesses Served

  • Retail
  • Mobile
  • Restaurant

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Lease Finance Group Rates, Fees, and Costs

Key Points

Swiped Rate N/A
Keyed-in Rate N/A
Early Termination Fee Liquidated Damages
PCI Compliance Fee N/A
Equipment Lease Terms 48 Month (locked)

Lease Finance Group Contract Terms

The standard Lease Finance Group Lease Agreement is a non-cancellable 48-month agreement, which means that upon signing the lease, merchants are obligated to pay the full cost of the four-year lease whether they use the equipment or not. The full cost of a standard Lease Finance Group contract appears to be several thousand dollars, often up to ten times the cost of purchasing the leased equipment independently.

Contract Termination Issues

To terminate the contract, merchants can either notify Lease Finance Group of their intent to terminate the contract, return the equipment, and pay the remaining balance; or they can purchase the equipment and pay the remaining balance. Either way, they will be on the hook for the remaining monthly payments. It appears to be standard company policy to simply withdraw the amounts owed on delinquent accounts in monthly or lump sums, often without ever notifying the merchant. The vast majority of complaints online indicate widespread dissatisfaction with these contract terms, and we are inclined to agree with the merchants in this case. Lease Finance Group’s policies are not competitive with the equipment rental terms offered by cheap merchant account providers.

Are you happy with your Lease Finance Group fees? Tell us about them before your go!

Response from Lease Finance Group

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Lease Finance Group Complaints & Customer Reviews

Key Points

Total Online Complaints 1,000+
Live Customer Support Yes
Most Common Complaint Non-Cancellable Lease

High Complaint Total

Lease Finance Group has over 1,000 complaints online. Most cite many of the same issues identified in reviews of Northern Leasing Systems, namely long-term, non-cancellable leases, nondisclosure of full contract terms by sales agents, aggressive collections practices, and poor customer service. The standard Lease Finance Group contract is a non-cancellable 48-month agreement, meaning that merchants will be on the hook for all 48 months of the contract the second they sign it. To compound the issue, these contracts are often worth thousands of dollars—up to ten times the purchase cost of the actual equipment.

Lease Finance Group Lawsuits

In March 2013, the New York Attorney General reached a multi-million dollar settlement with Northern Leasing and its affiliated companies over a scheme to drain nearly $11 million from the bank accounts of small business owners. The case alleged that Northern Leasing had created a shell company called SKS Associates LLC, through which Northern Leasing misled customers and began withdrawing lease payments from merchants’ bank accounts long after their leases had expired. Although this settlement concludes the Attorney General’s lawsuit and appears to be the end of SKS Associates, Northern Leasing and its related companies are still doing business and have grown into a very large equipment leasing network.

In April 2016, the New York Attorney General filed a lawsuit against Northern Leasing Systems, Lease Finance Group, and MBF Leasing “for their fraudulent and deceptive practices that trap small business owners across the country.” The lawsuit alleges that Northern Leasing Systems and its subsidiaries knowingly deceived thousands of business owners into buying overpriced equipment and then abused the judicial system by filing suit in New York to collect on overdue lease payments. The lawsuit seeks to vacate default judgments obtained by Northern Leasing against business owners, enjoin the company and its owners from further deceptive practices, obtain restitution for merchants, dissolve Northern Leasing, and force the company to notify all three major credit reporting agencies that the default judgments have been vacated. It was allowed to proceed in December 2017 and has not yet been resolved. This marks the second action that the New York Attorney General has taken against Lease Finance Group. Merchants who have been harmed by Lease Finance Group are instructed to file complaints here or call 1-800-771-7755.

Lease Finance Group Customer Support Options

A search for “Lease Finance Group” turns up an astounding 644 complaints on the consumer protection website Ripoff Report, and hundreds more can be found on other similar websites under the company’s various DBAs. There is even a dedicated Facebook group over 600 members strong that was created to assist others that feel scammed by Lease Finance Group. The company has a dedicated customer service phone number on its website, but this channel is not sufficient to qualify it as a top-rated provider for customer service.

Do you have a complaint or testimonial about Lease Finance Group? Make your voice heard before you go!

Response from Lease Finance Group

Are you a representative of Lease Finance Group? Add your voice to this section for free!

Lease Finance Group BBB Rating Summary

Key Points - BBB

Product & Service Complaints 25
Billing & Collection Complaints 32
Advertising & Sales Complaints 2
Guarantee & Warranty Complaints 0
Delivery Complaints 1

Note: We have adjusted this company’s BBB rating according to our own standards. To better understand why we adjust BBB ratings, please see our Rating Criteria.

Over 50 Complaints

Unlike MBF Leasing, LLC and other affiliates of Northern Leasing Systems, Lease Finance Group has its own dedicated BBB profile. The Better Business Bureau currently assigns Lease Finance Group a “B” rating though the company is not BBB-accredited. At the time of our last review, the BBB assigned the company an “F” rating and made mention of the New York AG’s lawsuit filed in 2016. At this time, Lease Finance Group is showing 60 complaints filed in the last 36 months.  25 related to the product or service, 35 due to billing or collections issues, and 2 resulting from advertising problems. It has resolved just 9 of the complaints to the satisfaction of the merchant. The remaining 51 complaints were at least answered but did not receive a final response from the merchant.

What Merchants Say

Lease Finance Group has also received 67 negative informal reviews to its profile, all negative in tone. One merchant review expresses frustration at continued bank withdrawals after account closure:

Companies gets your banking info to draw pmts. Out then will never answer your calls again. The minute you enter your acct. Number with them the switch you to voice mail and never answers your calls.

Merchants who have been victims of fraudulent activity should be sure to review all of their available options for legal recourse.

A Well-Deserved “F”

In light of the company’s complaint total and resolution ratio, the former BBB notice about the New York AG’s lawsuit, and its affiliation with Northern Leasing Systems, we have adjusted the BBB’s rating to an “F.”

How has Lease Finance Group treated you? Tell us about it here!

Response from Lease Finance Group

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Truth In Marketing & Advertising

Key Points

Employs Independent Resellers Yes
Advertises Deceptive Rates No
Discloses All Important Terms No

Reselling with No Oversight

Lease Finance Group allows independent sales agents with any merchant account provider in the industry to resell its equipment leases as an addendum to his or her usual merchant account contracts. Lease Finance Group appears to exercise little-to-no oversight when it comes to how the agents sell its products, but it will typically enforce the full terms of the agreements that are signed.

Widespread Sales Issue

We have found hundreds of negative Lease Finance Group reviews filed against the company and its DBAs that allege that the sales agent did not fully disclose the conditions of the equipment lease. There are also numerous reports of aggressive collections efforts by Lease Finance Group, even when merchants state that they were completely duped into signing the agreement. In general, there is no positive information to be found about Lease Finance Group’s sales approach, and the company has earned an “F” in this category. We recommend seeking a third-party statement audit to renegotiate the terms of tricky equipment leases.

Did you get what you expected from Lease Finance Group? Tell us why, or why not.

Response from Lease Finance Group

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Lease Finance Group Logo

Our Opinion of Lease Finance Group

An Extremely Poor Rating

In light of the information available, merchants are advised not to ever sign a Lease Finance Group contract, especially owing to its connection with Northern Leasing Systems. Both rate as the worst equipment leasing companies in the industry. It is highly likely that the lease provided through Lease Finance Group will be expensive, non-cancellable, and aggressively enforced. Please see our Northern Leasing Systems review for a more in-depth review of this company.

We rely on your feedback about Lease Finance Group to keep this review accurate and up-to-date. Please take a minute to tell us about your experience. We and the small business owners of this world thank you!

Thank you for reading my review. I hope that it has helped you with your research.

Why I'm Qualified to Write About Credit Card Processing and Merchant Account Services

I'm a former credit card processing sales director who left the industry because I didn't like how it takes advantage of small business owners. It feeds like a leech on businesses and thrives by imposing fees that are nearly impossible to comprehend. Seeing a need for change, I left and built this website help business owners better understand the industry, research merchant services providers, and get refunds of excessive merchant account fees. My experience of working "behind the curtain" in the industry, and using that knowledge for good, has resulted in millions of dollars returned to hard-working small business owners as well as enterprise-level companies.

From the time that I starting working in the merchant services industry to when I left to create this website, I've been on the pulse of payments for nearly 15 years. It didn't seem fair to keep this "insider" knowledge to myself. To lift the fog, I've reviewed hundreds of companies, read thousands of user reviews, and learned the pricing tricks of every provider. If you have questions about credit card processing, you can find the answers on this website.

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126 Reviews Leave Your Review for Lease Finance Group Below

  1. Angela Hustler says:

    My mum died in January 2020 from cancer that she was diagnosed with back in 2017, when we had to close her business because of the stroke she suffered. I froze her accounts in January. In April I received a bill from Lease Finance Group Canada ULC for 3 months of arrears. I called to explain I had no idea that she was still paying for a debit machine, provided them with back ground information about the store closing in 2017 and her death in 2020. I was treated rudely and told I needed to assume her obligation. The problem is that I have no idea what happened to the interact machine. I’ve emailed them a copy of her death certificate. I’ve also emailed to ask for a copy of the contract. No response. I recieved another bill and have tried to call them several times again and now I am told the mailbox is full. I never get to speak to a live agent. I would just like to get this matter resolved but no one seems to be able to help me. I spoke to the Financial Consumer Agency of Canada and was encouraged to get a copy of the contract and that the most my mums contract can only possibly be renewed for is 6 months at a time as per Canadian legislation…I would like to cancel the contract and pay out what she owes so I don’t have to relive this each month. Can you point me in a direction of who to contact so I can get this dealt with please? I would be most grateful.
    Thank you

    1. Brian Clark says:


      I’m sorry to hear this. LFG is known to have a liquidated damages clause in its early termination fee, which makes the remaining balance of any lease due upon cancelation. I’m not sure what legal mechanisms would obligate you to pay the money LFG has said they are owed. Unfortunately, given the extenuating circumstances, it would be best to defer to the FCAC for their advice. This article goes over how to cancel a merchant account without paying a fee, in which we detail how to sever a merchant services provider’s access to your bank accounts. At the very least, that can help protect your assets while you seek a more finite resolution. Please let us know if you have any more questions. Truly, we wish you the best in finding and expedient resolution.

  2. This company is a total rip off! $179 a month for an Ipad, Cash drawer and a couple of printers…. then after 4 years you have to pay them $375 to send back the equipment on your dime… or pay them $1051 to keep it… Well we stopped using them 3 years ago and I dont know where the cash drawer and im missing one of the printers… This company is a sham and needs to be shut down. Terrible practices. DO NOT SIGN THE CONTRACT… Luckily I am able to absorb the impact from this… but its a load of c***!

  3. Rebekah says:

    This will steal your money and keep things from you so they can charge you more!

  4. When my lease was up with this company 3 years ago I returned the equipment and they’re claiming they never received it and are continuing to take the payment out of my account!! After I was told they would stop taking the money out in February they now are saying a different story!!
    (The disclaimer at the bottom of this page says no all capital letters so this next sentence is meant to be!!) Do not use this company!! I switched to Square and have never been happier but I have still gotten my lawyer and the BBB involved!!!!

    1. Rickybuck says:

      You are right very right it’s a scam company

  5. sarah says:

    Ok so long story short. 15 years ago Yes i said 15 years ago I started a web-site . Well the stupid lady sold my contract to theses idiots without my knowledge. I had one more payment left , ell this companie placed my signature and every thing on a different contract. I called a lawyer because that is illegal . I don’t have the money to fight them . They are still harassing me . DO NOT USE THEM

  6. jacob says:

    Using this company was one of the very worst financial decisions I have ever made. I Have Paid over $8000.00 for equipment that I could have purchased for $450.00.
    Stay away from these guys at all costs.

    1. Brian Clark says:


      Sorry to hear that. Most equipment leases end up charging more in fees than the value of the terminal being leases. This article can help you avoid similar issues with any future merchant account: Contract Terms to Avoid.


  7. Tracy Cromer says:

    This company is horrible. I sent back the equipment and they will not take it off the lease because it is not same machine that was originally on the lease. The original that was provided quit working they replaced it with a new one but because the new one is not on our lease they will not let us out unless we pay for the old one. There are no managers to talk to. What a scam! I cannot believe they are still in business

  8. Jason D says:

    This company came in had cheaper rates to process credit card payments had me sign up with them. The merchant cancelled my service but wanted me to continue to pay to lease the useless equipment for 6 years .. told them no and returned it which they claim was send to the wrong address but did acknowledge receiving. I disputed the claim on my Experian credit report and they ran a hard inquire on my credit and called to tell me that if I don’t pay them basically they will continue to do whatever they can to lower my credit score. I am going to look into what legal action I can use against this company .

  9. Heather says:

    I was also mislead by this company. I have been fighting with them for 4 plus years. I ended up paying over 8,000 canceling everything. They still said I owed them 4,500 dollars and attempted to sue me. I ended up settling with them and negotiated for 2500 in January of 2018. I just received a posy card from the New York court saying I had a civil case against me and I was to go to court in one week. I didn’t receive the post card until a few days before, so I missed the court date. I have no idea what to do. I’ve been calling them all day and they won’t return my calls.

  10. Liz says:

    Lease financial group is a scam. I signed based on a rep pushing me into it. She told me i would get all these discounts and that i would not have to pay the full amount. Five minutes later i called lease financial group and told them that i did not want their service. They told me too late you now have to pay what you owe us. I did not even get the machine. I was able to cancel that because the machine comes from a different company. Since then they put a judgement against me.

    This post will help: Cancelling a Merchant Account Without Paying a Fee


  11. michael theil says:

    I too am a victim of LFG out of NY but I caved and agreed to fulfill my obligation by paying the cancellation fee plus all back lease payments they said I owed and returned the equipment as the contract stated. This cost me thousands but they still won’t let it go I still get bills and call daily. Three times I was told they reported it to “their supervisor” and nothing changed. What else can I do their not getting any more out of me.

    This post will help: Cancelling a Merchant Account Without Paying a Fee


  12. JoAnn Martinez says:

    The Rep for Lease finance Group brought me a transfer of lease ownership which was signed and turned in when my salon was sold. It was sold for cost because i was a victim of domestic violence, I has everything stolen, my retirement, All of my savings, and was evicted from my home. I had to move from a town i lived in for 30 years!! The harassment from LFG is just another form of abuse.

    This post will help: Cancelling a Merchant Account Without Paying a Fee


  13. Laura Allred says:

    I have filed a complaint with the CFBP for LFG LLC’s violation of the Fair Debt Collection Practices Act. They have contacted me using threating and harassing tactics to try to collect on a debt that is over 16 years old and belongs to my ex-husband. With all of the lawsuits and complaints I’m seeing about this company I’m not sure how they are allowed to continue to do business.

    This post will help: How to Report Bad Credit Card Processors


    1. Gregory Barham says:

      Yep, they been sending me letters as well, and I dont our Thirft Shop anymore and even tried to send. The equipment back and offer to pay monthly payments to them of 50.00 to 100.00 per month they didn’t want to accept it so it s there own fought and they still call and send letter and harrassment about it all the time

      This post will help: Cancelling a Merchant Account Without Paying a Fee


  14. Debra Almaguer says:

    Having such a hard time trying to cancel my lease agreement, I am no longer under contact with LFG yet they want to charge me a cancelling fee plus my monthly fee plus equipment buy out. I’m no longer under a contract, The rep James that I spoke to today was so rude in attidute towards me and said it was my fault that I didn’t know my contract. He spoke down to me and said the only way he could help me was to give my a 24 month lease on another piece of equipment. Then said that’s all he could do to help. All I want is out of their grip…. help me

    This post will help: Cancelling a Merchant Account Without Paying a Fee


  15. J CARVALHO says:

    It seems like we are all in the same boat, signed a contract with a credit cart processing company back in 2013. Canceled my contract with them a year later and to my surprise i had a different contract for the equipment,(lease finance group). The sales rep never told me i was signing a two different leases and that one is a non-cancellable lease. He promised my monthly payment would be much lower than my current company which ended up to be much higher so i cancelled the processing company and now have to deal with this company. They go after small business who are struggling to make ends meet. They are all scammer, starting from the sales rep all the way up.
    I have a court date for July 30th, 19.

    This post will help: Cancelling a Merchant Account Without Paying a Fee


  16. Vicki says:

    Can someone give me the contact name for the latest class action lawsuit again LFG. Long story short my business was closed along with my account with them over 8 years ago. The equipment was returned and they continue to lye saying it never was. They have entered 2 different judgements against me, called and hounded me for the past 8 years and today sent me another letter saying a judgement was entered against me in the state of NY (I live in Florida for 20 years). Jan 17, 2017. I have never seen one piece of correspondence from a court in New York. The judgement date on todays letter says that a judgement was entered for the amount of $2659.58 now for the equipment. This business should not be aloud to conduct business. They make me sick!

    This post will help: Some Advice For LFG Victims


  17. Salvatore Tornanbene says:

    First Data set us up with the machine and put wrong account number in loss about 12000.00 We cancelled with them and Lease finance group. They told us we couldn’t cancel the lease so paid over 2550.00 to them for a 300.00 machine. now they want 440.00 to cancel lease the non-cancelling lease. Strange how they flip flop back and forth to meet their needs. the woman on the phone said multpible time “if you were smart enough to read your lease you would know” very nasty disputation.

    This post will help: Cancelling a Merchant Account Without Paying a Fee


  18. Keith Fernung says:

    Made me pay $289 for old hardware and when I called them to return it they said no, asked to speak to a supervisor they said supervisors do not talk on the phone. I am disputing the charge with VISA on my end. I have been paying a lease fee for over 2 years on equipment I do not have and you can buy on Ebay for $15. SCAM!

    This post will help: Cancelling a Merchant Account Without Paying a Fee


  19. Laura says:

    This company is the worst!! Do not sign a lease with them! You will be stuck with the machine and payments for the full term even if you return the machine. If your credit card processing company recomothem go to another company that give a you a machine! The customer service is rude. In their defense I’m sure they deal with complaints all day long!

    This post will help: Cancelling a Merchant Account Without Paying a Fee


  20. Connie says:

    Do not use this company I cancelled my machine in 6/18 and still being charged. My machine didn’t work and they never said I had to send back bad machine, I am still being charged my monthly fee.. Would have been nice if they would have told me I had to return bad machine. I have read all of the above complaints, mine are the same. I read all reviews and have yet to see a solution.

    This post will help: Cancelling a Merchant Account Without Paying a Fee

    – Phillip

  21. amber ellis says:

    This is a scam scam scam. No real product only a woman calling to receive payment yet again over and over each month. I asked Debbie if this was payable online and she says that it can only be paid over the phone,. No real business is going to have that as the only option for payment;

    This post will help: Cancelling a Contract Without Paying a Fee

    – Phillip

  22. Joann says:

    This company is very much a legal scam company in my opinion who hires customer service reps with zero professionalism and experience. Their gig is telling you they upgraded equipment so they can extend the lease requirements. When you call to cancel you will owe hundreds of dollars. My advice is use another company for you credit card needs or better yet deal with a local bank much easier and way better service.

    From The Editor
    This Post Might Help: Cancelling a Merchant Account Without Paying a Fee

  23. Catherine Erickson says:

    This is the type of company that gives merchant providers a bad name. My husband signed up with Retriever, and through that company also got sucked up in a 48 month equipment lease with Lease Financial Group at $59.77 a month for 48 months. I called about a year ago to cancel with Retriever and of course LFG would not cancel their contract. Paid out the lease and now I still have to make one final payment and send equipment back. I would not recommend either of these companies to my worst enemy. Beware of what you sign.

    From The Editor
    This Post Might Help: Cancelling a Merchant Account Without Paying a Fee

  24. Amy says:

    This company is uses highly unethical business practices. They charged me for 3 years after I cancelled in 2015 and here it is September 2018 and they still want me to pay for there services that we no longer use. Their equipment was returned to them in 2015 but yet the INCOMPETENCE of there entire staff goes way below any industry standards. Its almost like speaking with a kindergartner. So they now owe me $885.24 for charging my bank card every single month though we stopped the monthly contract years ago. If you ask to speak to someone in charge they get a bit offended. (snowflakes every single employee…. snowflakes)!

    From The Editor
    This Post Might Help: Cancelling a Merchant Account Without Paying a Fee

  25. Dong Chang says:

    This company is terrible I had a contract for the last 5 years and finished last month finally LOL!!! BUT they took the same monthly money from my bank account this month which is not acceptable. I asked my bank to stop payment. I made a small claim at the court for that. I really do not understand how this kind company can be here in USA.

    From The Editor
    This Post Might Help: Cancelling a Merchant Account Without Paying a Fee

    1. Sonda says:

      I am also a victim of Lease Finance Group. The credit card processing company I was using was out of Texas. They called me and said I needed to update my card card machine to one that could read the chips. They never told me they were giving my info to another company. I thought it was through them. Well my contract was up and I called to cancel with them because my customers were complaining that their card was being processed twice. It did not show it on my end when I batched out every evening. I would have to call everyday for my customers. They thought I was doing it. So when I cancelled I asked them where I needed to send the terminal back to and they gave me a 800 number. I thought well that is strange since I got it from them. I called the 800 number to find out it was a different company that I was not aware of saying I signed a contracte through them. No I did not. Now, 3 years later after sending the terminal back, dealing with letters and harassing calls I have received a letter in the mail that I am being sued. What do I do Now? I have called the AG’s office in New York and I guess they are closed due to the Corona virus. The letter does not have a court date on it. I am in Texas and I am not going to New York. Does anyone have any advise. Thank You

      1. Brian Clark says:


        Perhaps this article may help: How to Make Sales Calls Stop.


  26. Atif Memon says:

    I had this POS machine with lease financial group in canada about 10 years ago and now i received the letter saying Hardship Settlement Agreement which i have to pay them $312. this business is been closed for about 10 years and the account was with LFG was closed. dont know what or how to deal with them.

    any suggestions.


    From The Editor
    This Post Might Help: Cancelling a Merchant Account Without Paying a Fee

  27. Marty says:

    This company is outright ripping people off. They have me, embarrassingly, for 5 years. I’ve terminated my agreement with them and now, after collecting thousands of dollars from me, are try to extort mor money for “Restocking Fees”…..
    If you do business with them, just know you are going to be taken advantage of….

  28. Michele says:

    Beware small businesses, they are one of the most evil scam artists out there today. Check out their reviews and there are groups on Facebook about this company and dirtbag employees. There is also a class action lawsuit going on. STAY AWAY

    1. Thao nguyen says:

      I have same problem.1 guy come to my nailshop offer use his company merchant service.i sign in 3ys with low rate but i dont know i have to lease equipment (credit card terminal cosr 200$) pay 160/month for 60 months.i just fill my information and sign,the number 60 the guy fill out later.after i use 2 years i didint pay nomore.and now they pensing file a lawsuite in NY aganst my business to pay over 10k for cancel contract and penalty.should i hire lawyer defend me or just inorge them or settlement as lowest as i can to pay them?any idea.thanks

      1. Minh Nguyen says:

        Thao Nguyen, sorry about your loss. I went thru the same thing with Lease Finance Group. This is what I was told; LFG has their attorney in New York and this is where they depend on for back up with their scams. Unless your contract with them was signed in NY or your business located in NY or your business practices or sells products in NY, they cannot sue you thru NY court. They have to come down to your local court, which will never happen. Unless you receive actually document which was sent to you from NY court with government seals, this usually bring to your home or business by your local police officers. LFG only send you demands letters from their attorney to threaten you and your business. Talk to your local attorney (be sure you know the attorney well or he/she might scam you next).

  29. Stan White says:

    Very deceptive reps. was told one thing and something totally different by LFG. Do not get into anything with this company.

  30. Dave says:

    Without reiterating months of fighting with these thieves, let just say that these people belong in jail. So do the Chicago judges they shop their theft out to. That folks is where these bums make their money, is suing you if you wake up one day and realize just how they are ripping you off every month. Have not dealt with them? Stay away. I hear from the every couple months with a robo call threatening me for not paying their 2.5K judgement. Never will pay it either. I don’t pay thieves or recognize some low life judge in Chicago’s ruling.

  31. Kathy Nelson says:

    I fell into the dark hole in June 2013, was approached by a salesman who claimed to be “local” talked me into signing up for a credit card terminal that would need to be leased but claimed it would have no timeframe to the contract because I expressed my desire to buy a Pos system, a few days he brought by a contract and had me sign ( I’m usually not gullable) but asked me to sign and said he would fill out the rest later. Approx six months later I called the company stating that I had purchased a Pos and wanted to return the credit card terminal, I was told that I had signed a 48 month contract, they even emailed me a copy and sure enough they had added the 48 months AFTER I signed it, I still sent the terminal back to them and continued the autopay for the entire 48 months actually 50. I then stopped payment on any future payments, now they keep billing me and want $700.00 from me to terminate the 48 month contract which ended 7 months ago. They claim they have never had any correspondence from me and still want the terminal that I sent back 4 years ago.

  32. Stephanie says:

    I paid the lease plus an extra year because they said they did not recieve my fax by the cut off time. Now my business is closed and the account has closed and they are still hasseling me, I sent back the equiptment and paid another amount just to close the account now they are claiming they did not recieve all the equiptment back??? and want to continue to harrass me, I’m taking care of my sick father and do have time for this shit!!

    1. David fogel says:

      I tried sending the equipment back and it got returned…what address did people send equipment back to?

  33. Hannah says:

    My story is not much different than everyone elses I’ve read. We switched merchants halfway through our contract, we continued to pay the monthly fee. Our lease was up 6 months ago and of course they kept banging our account. I mean who does that?? We kept our end of the deal and paid monthly payments until our lease was up and now you don’t have the balls and honesty to stop charges after our contract was up?? About a month ago I sent the equipment back along with $150 restocking fee (which is bullcrap…you charge me if i don’t return it and charge me when I do, what a crock). Today I was charged the monthly fee again, gave them a call, they said it takes 30 days to terminate the lease which is why I was charged again. No, that’s just a good reason for y’all to get another payment. I’m new to my company so wasn’t aware of all of this or I would have gotten on to them a lot sooner!!! I have no idea how MBF Leasing is still in business! Horrible.

  34. Tim Adams says:

    Lease Finance Group appears to me to be without morals, as evidenced by their intimidation tactics and use of threats to get money from individuals and companies that long ago fulfilled their contracts. If you are a customer I urge you to file complaints and join as many of the groups and suits fighting these people as you can.

    1. cheryl calvert says:

      i paid my machine in full prior to changing to a different company and somehow they have still succeeded in taking a monthly lease fee even though it has not been used. i have called and called multiple times and i have contacted them by phone as well as my bank to no avail. any ideas lease was fulfilled and paid in full and they are still charging

      1. John says:

        Close your Acct immediately!!

      2. Anna says:

        We have been through this, you have to actually close that account to stop these payments. Even if you stop the auto withdrawal, they are able to bypass that and take money out of your account as long as your account is still active!

  35. Valerie says:

    These people are the most rudest company I have ever done business with. The customer service representation hung up on me. How disrespectful is that!!! I simply asked her a question and she responded I will hang up on you!!! I would never use this company again or even recommend them to anyone!!!!!!!

  36. Matt says:

    Retriever came to me within the first six months of having opened my business, and with a small chat and some basic math, showed me how they could plausibly lower my monthly payments. There was ostensibly no contract. I just had to change my terminal because the current one wasn’t going to work. When it came time to upgrade the terminal, I just had to sign one little contract. I didn’t read the contract. I signed it, nonetheless. It was the four year, uncancellable lease everyone here is familiar with.

    My lease terms became eligible to close October of 2016, so I went month to month for a few months till I could save for a new terminal. Now that that’s the case, I’ll be returning my old terminal, hopefully, tomorrow. I’m not going to lay blame for the four year contract. I was fooled, yes, but only because I was stupid. That’s why I begrudgingly completed my terms to the letter of the agreement, and to date, have given LFG no grief. I plan to call tomorrow and as amicably as possible, ask where I can send the old terminal back to.

    The reason I post this is so that, hopefully, everyone here can have a benchmark of what to expect if they honor the contract to the utmost, with nothing but amicable dialogue with phone reps to date. At one point, I had to call and ask for a copy of my contract, and they obliged – I said I wanted to honor my end of the bargain. I don’t think they’re used to that.

    I think though, that, once it’s returned, I’m going to close my bank account one month later, in case they’re entitled to one more month to month’s payment. I don’t like what I got myself into, but I hope that by taking responsibility for what I did sign, I can avoid the surprise 18,000.00 debits and other financial threats down the line. I’ll keep you all posted.

    I believe “noncancellable” leases should be illegal, but, if it took 3,500 in wasted money to teach me to read before I sign, maybe it was worth it in the end. Since then, I’ve successfully avoided making the same mistake on two separate occasions for other pieces of equipment. I guess it could’ve been a lot worse.

    1. Matt says:

      Today, I called LFG and got in touch with an agent in about three minutes of holding. I was probably the brightest, cheeriest call the center ever had. I explained how I had absolutely no problems at all with their service, and was only canceling because I upgraded my terminal to chip compliance. The agent said I could have leased one through them, and I said I had no idea, but am not one to burn bridges. By the end of the call, I was given an address to mail the old terminal to, a number to fax my letter of cancellation to, my payments were ended and I believe we ended business on good terms. I will let you know if I fall prey to any of the post contract random withdrawals others mention. So far, showing deference and respect at every contact seems to have avoided making a bad situation worse. They treated me as fairly as to be expected.

  37. Caroline S says:

    When the women called me I pleaded with her telling her I was a tiny small town business that could not remain open so I closed. The fees for there machine truly put me out of business. My contract was way to long for such a small new business that had not seen it’s 5th birthday. I already payed rent of over $3,800 dollars for the machine before I closed plus yearly fee of $138.00 for some kind of security check that I was told was included in the rent of the machine when I singed on. They surprised me with it later by removing the money from my account without me know and when I questioned it and told them it was to be included, They told me it was not. When I tried to make payment arrangements, They refused, Then called me back to except the payment arrangements that I offered and I refused. When I told them I was unemployed at the time they asked me how I pay my phone bill. Every time I get a letter from these people, The bill is always more and more. They now are charging me attorney fees. There contracts are shady and the sales men lie. Truly they are not the worst, When you open a business the sharks come in the door, They call on the phone. LFG are truly sharks. Poor service and will drain you business no matter how large or small you are.

  38. Patty Cramer says:

    The worst company ever .Don’t use these people they are crooks.

  39. Tt says:

    The worst co somebody can choose

  40. Kerstin McElvain says:

    Horrible! Paramount, a side company told me it was easy to use and the answer to all my problems. Never used the equipment, due to the high standards to obtain credit with the company, not to mention the interest rate for my nursing assistant students. Closed my business, turned in the equipment, was told I would not have any rebuttals toward me and they are now suing me for 3,462.09. CLOSE these companies>>>

    1. Kerstin McElvain says:

      They should have to pay me 2,128.39 for equipment I never used. Sales tactics taking advantage of small companies looking for help. Shame on them, cant believe this shadiness is allowed in my America.

  41. Linda Bell says:

    Worst company ever for products that work effectively as well as pricing! Horrible! I will do everything in my power to lead people away from this company!

  42. Peggy Ditto says:

    I packed up their equipment and sent it back with a note telling them how crooked their sales rep was. I informed my bank to no longer let them take payments out of my account. They tried everything to get more money out of me, but I watched my account everyday. My bank made sure they didn’t sneak money out of my account. They have called and threatened me for 4 years. They have spent more time and money harassing me. They are ruthless. Do not do business with them.

    1. Patricia Doubleday says:

      I have been having the same problem. I sent it back wrote letters to them and did take one of there calls to reach out to them but, got a very nasty gentleman that threated me. They are the worst company that i have delt with.

    2. Paula says:

      I too was taken in by a smooth talking, lying salesman back in 2015…I sent terminal back to LFG same year….I closed acct ….I was so frustrated with this company, that I was willing to risk negative impact on my credit report….but have found out that LFG are just a bunch of bullies sending Threats out to scare us in to sending them money& after reading lots of reviews, their scare tactics have worked…I’m amazed at how many people still tried to pay on their lease agreements , even after finding out they are Crooks…I am an honorable person& I pay my bills…but I Will NOT HAND MY MONEY OVER TO THIEVES, …I still receive my semi annual threats…but I believe they’re tied up in too much negative red tape, to follow through,!!!!

  43. Nick Pamboukis says:

    Miserable service and they have taken more payments out of our account then they agreed to! We’ve tried to contact them and they give you the run around. NEVER USE THEM. There is 0 savings and do not believe they sales pitch that they will buy you out of your lease. It ends up costing you more in the end

    1. Verna Shugart says:

      They told me the same thing. Due to there costs i had to close my business then it became even more agressive .the new york should stop giving them rulings. Jeanie shugart. St marys ga 2013. Still dealing w them

  44. Charlie Dyer says:

    This company used a deceptive and lying sales rep from a 3rd party as in his own company to sell their products, mis respresent what they are and what they do and then signed us into 3 accounts for one business with 3 account draft fees along with two company names in which were not needed and is costing us hundreds of dollars over the past year and thousands over the past 2.5 years and now they want a buyout when we finally figured the whole thing out and what was going on with them. The buyout is for 1600.00 dollars. Fools. This Company is deceitful and downright immoral.

  45. Stacey Lemons says:

    Stay away from these bloodsuckers.
    We were in a non cancellation lease for 60 months at $37.04 for a piece of equipment that costs less than $300- we paid $2222.40. The equipment was obsolete before the lease was up and stopped working. The merchant processing company we used (Retriever NCP) sent us an updated terminal that would accept chip cards. We mistakenly assumed the new machine was from the same company. The Retriever Rep told us the old machine was obsolete- had self destructed and to just throw the old machine away. I specifically asked would this affect our lease in anyway “No- you will not be charged after the lease is up.”
    Out lease expired in Feb 2016 – it is now July 2016 and they are still deducting $37.04 monthly for our account.
    I contacted Lease Finance to see what was going on. They said after the contract expired they charged month to month- what?! We were supposed to have owned the equipment. They said I could lower my monthly payment to $21.50 and get updated equipment- requiring a new lease. Are you kidding me?!! On top of that they will continue to charge $37.04 for the old equipment the other rep told me to throw away. These 2 companies are crooks- they know exactly how to take advantage of small business owners. Stay Away!!

    1. KieuNguyen says:

      Hi everyone!! I’m Kieu Nguyen – I had same problems like your guys it happened in July 2014!! With the same reason ‘non cancelation equipment lease..They sent me a lot …a lot of notice judgment from Attorney General In New York they said they filed out me in this court …And so crazy this morning I checked my account they drawed $7728.21 estead I owe them $3801.00 for equipment lease 48months for never used and I returned back to them October/2014 after a month they didn’t do right like the contract I have been signed…I have been mad to got stress sick until now …if someone want to sue back them – let’s we do soothing get them out of business. Contact me: [REDACTED – personal contact information]

      1. Doan Ngo says:

        Hi Kieu,

        I am currently in the same situation as you. Yesterday they took over $18,000.00 out of my bank account. I am looking to counter-sue the company for their deceptive business practices. Please contact me at (716)348-1714. My name is Doan Ngo.

  46. aiman issa says:

    i have been used so bad , i have never signed contract with them , there sles man signed i guess , and i never knew they were taking money from my account , i have made this group on facebook so we can gather and sue them (against lgf)

  47. jay says:

    This Is worst Company i have same story i had 5 yer contract with them as they told me law rate but was paying 3 times more that i was paying after 3 yers i sold my store only cost to cost inventory and i close my bank account and he send me latter to pay $9500 i did not reply after 6 month thy report to credit bureaus. now i don’t know how to get out any help? i’m from CA but now i move to other state if any one going to law suit let me know.

    1. sanjiv Basnet says:

      I am going through that same situation. I signed the paper without reading the whole thing. And the strange thing, I was just an employee not even a part owner or anything. The business was slow, the owner decided sell the business on cost to cost and closed the bank account, now they send me an invoice of $4200. I ignored the whole time but now it is on my credit report.

    2. Sasi says:

      in 2012, I had a contract with them and tried to cancel in January 2013. They took $1600 out of my account so I closed the account. After that, they sent many letters threatened me to sue me at the court and they did in 2016 in Civil Court NY. I answered the summon, self-presented and followed all the legal process. just took me 2 five-minute phone calls and 2 documents and the case got settled. if you need help, please provide your email, l can explain what I did. I’m also from California.

      1. J says:

        What did you do?

        1. kader ozpehlivan says:

          I have the same thing happening to me at the moment. I really need to know what you have done. Please email me at [email protected]
          Greatly appreciated.

      2. Jonathan Park says:

        MY email is [email protected]. I am going to court very soon and would like to know the proper steps to take according to this matter. Thanks

      3. Aimee Maldonado says:

        please let me know what you did!

      4. April C says:

        Hi Sasi,

        Can you please email me the steps you took with this matter? I am in the same situation. They’re trying to sue me! My email is [email protected]

        Thank you for your time. I would greatly appreciate your help.

        April C

      5. Sam says:

        I’m in the same situation, just received the letter from the court over 10 thousand dollars, please what you did ?

      6. Sanjiv Basnet says:

        Hi Sasi.. I just received a summon. Would you please advise me what do i do.. I need help…my email [email protected]


      7. roxanna ide says:

        Wow this business is such a scam, please help me also. signed their contract in 3/11, tried to cancel 4/11, have been after me since for $5000. now get summons in mail for NY court. What did you do??? please help me

      8. Hope Oostdik says:

        I too have been taken for a ride by this despicable corporation. I signed the lease and it was for 4 years. Last November my credit card machine went down. I was shipped another from Retriever immediately. I sold my business in Feb .2017..after I closed the bank account remained open until I realized they were deducting $46.00plus permonth. I then called them and explained the situation, I was told to return the terminal which I did. Now they refuse to quit billing me monthly for equipment that I do not have. I called Retriever and the advise the lady gave me was to go on ebay and purchase a terminal that is obsolete and then return it to them…CRAZY! So I have asked Lease Finance Group to return the terminal and I will send another worthless terminal in to them but not until the old one comes back to me. Now of course this is never going to happen…I have begun calling them daily to complain about this stupid situation and I expect them to come to some kind of a settlement with me…what can I do to get them off my back and to destroy their corporation and protect others from this horrific scam!!

      9. Michael P. Good says:

        court soon

      10. Heidi says:

        Please let me know what you did, I Just got served.

      11. Thao nguyen says:

        I have same they sue me for 10k breach 3 years contract left.i already pay 160$-month for 2 months before i close my bank.please show me how to fight with much appreciate my email [email protected]

      12. min says:

        This is totally a scam! I am encountering the same situation, please provide any advice!

      13. morrisa says:

        please email me how you do

      14. Jose says:

        Please email me info i need for this to go away. I have been harrassed by these clowns for 10 years.

  48. Ravi Johal says:

    I am a victim of Lease Finance Group, sued at Circuit Court of Cook County, Illinios. I have filed complaint against this company at .
    If you are sued or harassed by them then call this number and file complaint at 217-782-1090
    1-800-243-0618 (Toll free in IL)
    Just on April 13, 2016 a serious action has been taken against this company. Read this article.

    If anybody has any questions then please feel free to contact me at [REDACTED – personal contact information]. or can call me [REDACTED – personal contact information].
    One last thing. Don’t just share your sad story but provide more info against this company, so that we all can use that information to go after LFG.

    1. aiman issa says:

      i had this issue with them , they are one of the worst companies ever , i wish i can just warn every one ,

    2. Sanjiv Basnet says:

      Hi Ravi …
      I need help here. They have even got me on my credit report. Now I have received a summon from them.. my email is [email protected]

  49. Mario says:

    This company is a complete scam! Don’t for one second consider them, they had a different company named Trans Tech sign me up with them. I was tolded many times I could cancel my lease at any time with no problem. Decided I didn’t wanna switch because I currently already had a merchant services and mailed back equipment couple days after I received it. They confirmed they had it but are still trying to charge me thousands for a equipment and services I don’t want! This people are horrible don’t ever consider doing business with them!

  50. Annie says:

    Non cancelable lease that cost us hundreds of dollars monthly even though we are no longer in business. This business is a scam.

  51. Craig McAllister says:

    I am going through same thing. Signed contract in 2006. Returned machine in November 2015 with cancellation letter. Now they say my account is still open and keep billing me. I blocked them from taking out money of my account but they keep sending me bills. Any help is appreciated. Would love to join class action suit.

    1. Kathy D says:

      I was successful with filing a complaint with the Federal Reserve complaint against the ODFI (Originating Depository Financial Institution)– the bank that LFG used to make the ACH transactions with our bank was, First Premier Bank in Sioux Falls, SD.. (Find out who your ODFI is.. The Federal Reserve sent us a letter that they contacted LFG and asked if they received my cancellation letter and cease and desist,as well as , to stop sending invoices. (I supported complaint with dates and documentation and included the letter that was sent certified, return/receipt. LFG replied to the Federal Reserve that they did receive it and agreed to refund the money they had taken -from the point they received the letter $1000–… You can file the complaint online at the federal reserve.—Kathy

      1. Ravi Johal says:

        I have a similar story. I live in Vienna Virginia and I can be reached at [REDACTED – personal contact information] and my email address is [REDACTED – personal contact information]. Please contact me so that we all can get together and fight against this company Lease Finance Group.
        Law suit is filed against me in County Cook Chicago and appearance date is May 25, 2016.
        I would like to join Class Action suit against them.

  52. Truck Company says:

    I am Trucking Company, above. It has been interesting to follow the barrage of postings. As stated above, i did write to Signature Bank who was said to have purchased LFG. I received an email back from Signature bank stating that there are two different Lease Finance Group institutions. I wonder if this is the truth, however.

    I took our efforts one step higher. I changed our phone number to an unlisted one so now all they can do is send it to us in the mail. I have a special file for their mail. It is a round one and everything in it goes in the wood stove. I am also putting together a file of all our efforts with LFG and, compiling pages like this too. It is a file I will take to court if they ever take an effort to go any further. So far, I have found no information of them ever actually suing anyone. It appears they rely on their badgering of the parties they claim owe them money.

    We are senior citizens now, with a terminally ill husband. We really can not pay them. I think I will mail them a turnip with a note on it that says “Here’s your payment. I’d like to see you get any money from it. We are like this turnip. No money here to be had!” Of course, I’ll send it anonymously.

  53. Cecelia Sanchez says:

    This Company is horrible do not lease anything from them! i leased a credit card machine for years alot of years then returned the machine and they had problems locating the machine and were adding interest and then they found the machine and did not credit me for what they had added on! this is highway robbery! pretty sad!!!!!!!!

  54. Fredy says:

    Why is this company still in operation? There has been countless of complaints and lawsuits yet they are still out there scamming people with small businesses. I have tried to reason with whom ever I talked to which in itself is a nightmare. They don’t want the machine back and there is really no place to send it back either. It has been almost two years and the charges just kept pilling up, and there is no way I’m paying for over $6,000.00 for a credit card machine that hasn’t been used. They get you with “No Cancelation” but it can’t transferred because no body wants it and really I have no business anymore to use it. I have hired a lawyer but I still they keep coming, I have filed a complaint to BBB and the credit bureau regarding this matter. I have a very good credit history until these people came along and ruin it. I don’t know what else to do I have tried to settle with them for less and although they accept payment they would not write anything in contract to settle this account either. Unfortunately I cant trust the person I talked to over the phone.

    Are you with Lease Finance Group? Learn how to resolve this complaint.

    1. Richard Liles says:

      Richard Try the Illinois States Attorney Generals office. You can file a complaint and maybe with enough victims reporting they with see the need to investigate.

      1. Margaret Casey says:

        Several years ago a rep came in my business and asked me to try them and could cancel within the time frame. I did not like the service and did cancel. I was told that the rep would take care of the paper work to do the same with LFG . I sent the machine back. I was so busy I thanked him and forgot all about it till I got a call at work. I actually told them I did not owe them any money. Since then I closed the business due to illness. I have been on and off the phone with LFG since 2016. I am so upset I had my financial advisor, a family member who called and LFG said they would take off $1000.00 I am on SS and live on a limited income and cannot pay them I like to be able to eat. My husband passed away, lost my house. Talked to a lawyer and he said the contract did not get cancelled. Anyone have suggestions ?

  55. Trucking Company says:

    My husband had a trucking company. He is nearing the advanced point in his Parkinson’s Disease and, has had a bad accident with a tree. He signed with LFG for a card machine several years after being diagnosed with Parkinson’s, which . I, his wife, received a call from LFG collections division, stating that all fees would be paid and the account paid if I got a letter from his Dr stating he could no longer work (done), returned the machines (done) and sent them a check for $271.52. This was done, and, all was sent to them. I specifically asked if this would close the whole account and was told YES, it would. Today, a month later, we received a bill again, for their monthly payment. I called… and was told that all that did was to reduce the amount due and collect a payment to bring us up to date. Beings I trusted and sent them a check, we are going into the bank to change our personal account to a different account. This will stop them from accessing our account. We are now on our SSI retirement, so, let them come after us. They can’t get blood out of a turnip. I also found that Signature bank bought them. I sent an email to the bank… maybe, just maybe, that will help, though I really doubt it.

    Are you with Lease Finance Group? Learn how to resolve this complaint.

  56. Steve Collier says:

    The salesman lied to us about the cost of the credit card processing machine. We thought we were signing up for a four-year agreement with Vantiv credit card processing company (the one, he said, used by Kroger’s, so you knew you could trust them!) and service with Vantiv would require us to get a new credit card terminal. When we said we didn’t want to pay for a new terminal, or if we had to, we would purchase one on E-Bay (we knew these types of terminals cost around $200 brand new) he said they would GIVE us the terminal for nothing. The contract form we signed had a blank space on it for “scheduled payments” at the time we signed it, and the salesman was careful to repeatedly point out the spaces on the contract form filled with zeros for signing costs, etc. He did not leave a copy of the signed form when he left our shop even when we asked for it, but stated the signed contract would be mailed to us as soon as his supervisor signed off on it. The copy of the signed contract we eventually received in the mail had the blank space (at the time I signed) for “scheduled payments” filled in with $34.95 per month. My bank information, given for purposes of credit card transaction processing with Vantiv, was used by LFG to start withdrawing $44.95 ($10 more than the fraudulent amount written in!). Once all this was discovered, the only way to stop them was by getting the bank to stop payment (at $20/month) until finally I closed that business account and opened another. What a pain! Lease Finance Group is a crooked company. Where can I join a class action suit against them?

    Are you with Lease Finance Group? Learn how to resolve this complaint.

  57. Cyd Heiner says:

    I have sold my business. Please stop taking money out of my account. I requested this 3 months ago.

    Are you with Lease Finance Group? Learn how to resolve this complaint.

    1. Trucking Company says:

      Close your account. It is the only way, but, they will call constantly and at all times of the day and evening. If you can, block their phone number.

      1. Vy nguyen says:

        Hì….after closed the account did they get you in collection? I have the same issue. Please advise.

  58. paul says:

    This trainwreck of a company has the worst customer service I have ever come across. When trying to cancel, I was met with resistance at best, and corrupt incompetence at worst. I was charged unnecessarily for seven months after initially trying to cancel with this company of idiots. I was transferred dozens of times, and often hung up on. It seems this is a common practice for these fraudsters. To simply call their actions criminal is a gross understatement. I strongly recommend all to stay away from any business dealings with these scam artists. If it is too late for that, a class action lawsuit is worth researching. We would be happy to join the wave of litigation that is coming their way.

    Are you with Lease Finance Group? Learn how to resolve this complaint.

  59. Karen Underwood says:

    Are you still trying to put a lawsuit against this company. If so I would like to participate. Like many others i am being billed after sending my equipment back, a cancellation letter, and emailing the cancellation email at the end of my lease. I started with them through another scam artist company that made my bill go from 200.00 a month to 500.00, i got out of that contract because they actually misled through the contract. When I did this I also signed up with Lease Financial Group LLc. By the time I realized the other company was a fraud, it was too late to cancel with them. i completed the 4 year contract. I called them told them I was going to cancel. Sent them the equipment back before my lease was over. i have the email and the tracking information for sending the equipment back. Please let me know if there is anything else I need to do.

    Thank you
    Karen Underwood
    [Contact information redacted]

    Are you with LFG? Learn how to resolve this complaint.

    1. cecelia Sanchez says:

      Same thing with me , what should i do i sent the machine back and they told me they could not find it still charging me for it they found it and never gave me credit now they want 600 dollars or they want to sue me!

  60. Jeff says:

    I went through the same nightmare as many of you, they won’t answer their phone and no address to return equipment etc, I would love to get in on a lawsuit if possible please do not do business with these crooks!

    Are you with Lease Finance Group? Learn how to resolve this complaint.

  61. Johnny CreditCards says:

    These scumbags tried to take me for $1500… $650 for a broken cash drawer they sent me that was returned and also a broken credit card reader for $650…And for a month while the credit card reader didnt work I had to hand enter all CC transactions to the tune of .50 per transaction instead of the .08 i signed up for….They are nothin but scammers….If you read the instructions on the CC reader it says “may not read all cards” but what they dont tell you is that even when the CC is supposedly working and it wont take some cards you will therefore be charged the .50 rate and they clearly hope no one catches it therefore scamming all of their customers little by little… So I ended up filing a non-authorized charge form with my bank and they were able to retrieve my two $650 charges getting me $1300 back…I just simply changed bank account so they would have no more access…And the extra two hundered I have yet to get back I chalk up to lesson learned as well as the fact Im keepin their Ipad they sent me…..They can chase me till they are blue in the face over the lease contract all they want…From my cold dead hands…DO NOT DO BUSINESS WITH THESE CUNTS!!!!

    Are you with Lease Finance Group? Learn how to resolve this complaint.

    1. Huy says:

      Hi Johnny,
      I am in the situation as you are. Do you have the address where I could send their machine back? The situation is very stressful and appreciate if you can share some advice.


      Are you with LFG? Learn how to resolve this complaint.

      1. Doan Ngo says:

        Hi Huy,

        Even if you send the machine back, they will continue to harass you. I’ve sent the equipment back 4 years ago and yesterday they took over $18,000.00 out of my bank account. I am looking to counter-sue the company for their deceptive business practices. Please contact me at (716)348-1714. My name is Doan Ngo.

  62. Anthony Pino says:

    I changed processors thinking my total cost of doing business was to be less than 1.5% witch included the 129.00 lease agreement which turned out to be $141.00,after fighting with them for months and three machines that did not work properly and charging me over 3 %,I stopped using them and continued to use my old processor.The processor they work with left me alone ,they continued to take $141.00 out of my account ,they broke the lease by not giving me a machine to work properly.I had to close my business account of 15 years to stop them.They continued to call me and demand money.I hired a attorney at a cost of$500.00 ,after my attorney talked to there representatives several times telling them I would not pay any thing I felt I no logger needed him because they had stopped harassing me,a few months went by then a phone call saying they wanted $8000.I told her they broke the lease agreement by not providing me with a good working machine,she was rude to me and said they would sue me . A Few months later two different privet attorneys from New York wanting to help me ,what a scam!!!Lease finance also claim to have nothing to do with 1 % processing fees promised at time of sale,Brian Fish was the sales person who lied to me.I would like to start a class action Law suit against them to stop cheating people,any attorneys to help out ? Merchant services calls you and says they only charge 1% and nothing on debits .they even called me after and tried the same scam!!!I asked the girl her name and told her I was I going to turn her in to the Federal Trade commission,she hung up on me !!Anthony [REDACTED – personal contact information]

    1. Huy says:

      Hi Anthony,
      Thank you for sharing your experience with LFG. I am currently in the same situation as you was and thinking of closing my bank account to stop these monsters from using my bank account as their personal atm. Do you have the address where I can send their machine back. And also since I signed the non-cancellable contract with them, you think it will be ok to do that?
      Thank you and look forward to your response


      Are you with LFG? Learn how to resolve this complaint.

  63. Brad says:

    I have the same issues, I found that lease finance group was puling money from my business account, I tried contacting them about the deal and found that a formal employee had agreed to and signed the lease for a credit card machine I knew nothing about. That employee has not been with me in over a year. LFG will not even talk to me about the matter because my employee was stupid enough to do the lease agreement under his name and social security number but with my business name and bank account number. I have stopped payment on them but they claim this is still going against my business report when it was done under his social security number. How can I make it stop, I get billed every month and it just keeps growing. I DID NOT SIGN OR AGREE TO THIS, IT’S FRAUD. LFG needs put out of business, PLEASE HELP!!!!!!!

  64. Steve Harris says:

    Same story. We were mislead by sales rep, we did however catch the 48 month contract and made him change it to 36 months to match the term of card processing company, but a lot of good that did, Lease Finance Group is claiming they have a 48 month lease with no changes on it and wants us to pay an additional year. We did put a stop payment on our bank account. After sending back the machine, they sent us a bill for $116, when I called them they knew nothing about the bill they had just sent, but want paid for an early termination fee. I told them I have a contract for 36 months which ended in May of 2015, they say they’re contract says 48 months. This is still early in the game so I don’t know how far they’re willing to push this, we’ll see. I did tell them I was not paying a dime more and would take this all the way legally, at this point just on principal and what’s right. Also, anyone who signed up with Eliot Management Group at the same time, Eliot and Lease Finance both claim to be independent companies, not so they are one and the same, Northern Leasing Systems is tied to Eliot, which Northern is tied to Lease Finance, so they are the same, very bad company (ies). Beware.

  65. Richard B. Liles says:

    After numerous attempts to close out my machine lease over a two month span, I finally closed the business account to stop Lease Finance from taking fees on a machine that was out of use. All attempts to close by phone resulted in being put on hold or disconnected. I finally got an address to return the equipment after receiving a bill some four months after business had closed. The equipment was over 10 years old and my contract had been up for a long time according to my processor company representative. He informed me of all the complaints against Lease Finance and basically said they were a corrupt and fraudulent company. I would be interested in any class action law suit that could be brought against this criminal company. In my thirty five years in business, this was the worst company I ever dealt with in any area of business services. They need to be punished for all the harm they have brought to small businesses.

    1. Kathy D says:

      I live in Milwaukee, Wisconsin. We were approached by a ATM processor to install an ATM. The lease agreement was signed on 02/2008 for 60 months. The processor was ECS out of California. They are crooked as well. Switched processors by call sales rep, she told me they were crooks and she didn’t know it, signed on with her new company in 2011. Ends up they are liars and crooks too, (Multipoint Processesing Chicago,IL. )– after speaking with them recently, they said I had a seven year contract. Who would sign a seven year contract. They are also taking $15/mo from the surcharges they are to pay us. Said it was in the contract. It is not, and asked the VP Ashley Isalandberg to tell us in the faxed contract , we never saw or signed, where the $15/mo was,,, she just said it was there. We read the whole contract. Not there. Of course I could go on and on like many others…
      We signed paperwork with ECS, gave them a check for 2 months payment. (1st and last month). Received a letter from Lease Finance Group (a DBA of Northern Leasing) welcoming us to their company.
      In 2014, we began questioning when the lease agreement was up and realized it was, tried terminating by calling,, blah, blah..sent certified letter to cancel and cease and desist taken $ from our account, still continued to do so.
      They have taken from our account ($15,500) until recently closed the account.
      I am in the process of gathering all documents and writing the Attorney General’s in New York, Illinois and Wisconsin. I am also going to mail the letter to the US Attorney General. There was a class action suit in New York filed by the NY Attorney General, judgment made in Feb 2013 for $3.6 million. They had to repay all their customers that they were taking money from. (We now are helping pay all these customers back, because they continue to practice under other DBA’s. The Missouri Attorney General also brought a class action against the company in New York representing residents/customers in Missouri. They are also accused of racketeering.

      I am looking for every Federal Entity to file a complaint against them.

      1-File a dispute at your bank for unauthorized ACH transactions. Paperwork there. Needs to completed within 90 days of last transaction.

      ***I noticed on the month that our lease term was over that the lease company changed the account it was coming from they added an ‘A’ behind the #. (That will access the bank account if you stopped payment-they know what they are doing is wrong)

      2-I called NACHA in Virginia and spoke with Phyllis Schneider in charge of rules.
      703-561-3912. She told me that she hadn’t had a complaint against this company for a while, most of the companies were from credit card machines, not ATM’s. Please call and complain. Phyllis also is having Jeanette Fox in charge of risk management at NACHA. 703-561-3914. Phyllis told me that I should make her aware of this. I explained that they could look it up in the Internet and see all the complaints from all across the nation and into Canada.
      3-File a complaint with the Attorney General in Your State, Illinois and New York… (US Attorney).
      4-Northern Leasing is on the OFAC, it is the Office of Foreign Assets Control, they are a financial intelligence agency and enforcement agency of the US government. Businesses are put on this report to notify people of doing business with any one on the list globally.
      The risk management department of my bank questioned why the ACH transactions were authorized if they were on the list…? For us it is Lease Finance Group (associated with Northern Leasing Systems).. I have had to write certified letters to NLS in New York, had phone conversations as well…they are a part of them. So check with your bank to see if Northern Leasing is the company using the ACH transactions and if so ask your bank why they approved these transactions if they knew they were on OFAC.
      5-File a complaint with the FTC
      6- File a complaint with the BBB.

      I called the NY Attorney General’s office and the secretary said the lawsuit was against SKS Associates. I said the other companies are listed on the lawsuit as f/k/a..Lease Residual Holdings (OFC), LLC, Northern Leasing Systems, INC, Lease Finance Group LLC , MBF Leasing LLC, Golden Eagle Leasing LLC and Lease Source LSI LLC a/k/a Lease Source, Inc.

      I would like to go after all of the companies involved in their scam! I believe they solicit (on their website) independent processors to help in their fraudulent practices which target small business owners like ourselves. It’s criminal and needs to stop!! I am trying to contact as many ppl to bring a class action against them, but I believe the best way to go about it is either the States’ Attorney General’s represents the people from that state, until we can get the US Attorney General to represent the people of the United States.

      Feel free to contact me,
      Kathy D
      Email: [REDACTED – personal contact information]

      Sent from my iPad

      Are you with Lease Finance Group? Learn how to resolve this complaint.

      1. Heather Garza says:

        Pretty much they scam all who are unfortunate enough to sign. They sent faulty equipment, changed what was what and refuse to discuss, only harass, threaten and call repeatedly. Their harassment will not stop. Please post contact info for class action if you get it going. They need to be stopped. Many would join class action against them. Thanks Heather

  66. Britnee says:

    Terrible customer service. I was on hold for 15 minutes to speak to an actual person and after 15 minutes the auto lady said ” Your call will be disconnected, mailbox full, goodbye!” REALLY! No support from this company, no wonder why their rating is so horrible!

  67. Susan says:

    We too were signed up for a 36 month contract with a card processing company. My lease with LEASE FINANCE GROUP was for 48 months- but I caught it at the time. The salesman crossed out the 48 and wroth 36 in it’s place. He initialed it and I initialed it. Our salesperson disappeared completely about ten days after this happened never to be heard of by anyone. When I sent the copy of the agreement to them they said it was a non=cancellable lease and I was obligated to pay for this for another year. I am going straight to the ATTORNEY GENERAL.

    1. michelle liebowitz says:

      I too am just starting this journey to try to recoup over a decade of payments to LFG that were not authorized. I would love to hear of any progress you make and how we an work together.

  68. chatan master says:

    This is the by far the WORST company on the planet. They are filled with LAIRS,AND SCAMMERS. NEVER TRUST them. EVER. they take advantage of people, especially people who does not speak fluent English. they miss lead people to buy their services. they will tell you they are the cheapest, and told us our rate will never go up, but after the first month with them our rate literally tripped. now they are HARASSING US and will not let us cancel our contract. PLEASE LOOK AT ALL THE REVIEWS. PLEASE TAKE MY ADVICE AND DO NOT TRUST THEM. if anyone sued them please let us know and help us out.

  69. Robert Trimmer says:

    I have a lease with LFG. After five years they kept taking money from my account. I stopped payment and changed banks . Now they keep sending a bill. Every month they keep adding another months rent. Not sure what to do.

  70. Michael Willis says:

    I have the exact same complaint.They signed us up for two years. With a credit card company. But a four year lease. When the gentleman came in. Told my wife and I. He could save us money. I told him we owned our machine. Told us we would have to use there’s. Didn’t tell us we would be paying $115 every month for four years. Said we signed a contract. I’ve written to the better business bureau. But they said company didn’t respond. How can they keep ripping people off.

  71. Denise T says:

    this company LFG keeps harrassing me and calling all hours of the day and night and threatening me. A different person
    calls each time and they are so rude. i was told after leasing the machine for 48 mths , i would then own it, which was
    untrue. they continued to take $58 out of my account for years Now that i have closed my business, they keep calling
    me and saying i still owe money because it was a NON CANCELABLE LEASE what the heck is that.
    RIP OFF RIP OFF i think all 700 complainers need to file a class action suit against this company

  72. mickey kazerooni says:

    I have all supportig ducumantation judgmet is against me .all documentation has been forwarded to atterny general of N.Y l need to clear this matter.I see that atterny general has sued north america an its affiliate (lease financial group) for $11 mil ineed help thanks

    1. Tammy Wadel says:

      I also have a judgement against me from 2012 I believe. I signed with them based on the sales pitch but was also informed that I could cancel in 3 days. Machine was brought in and it didn’t work so I immediately called to cancel and a representative said no problem it was done. Somehow in 3 more days, a new machine arrived which is still new in the box never even opened and of course there is no record of me ever cancelling the contract…how convenient because I actually had canceled in the contracts time frame. At this point, they have ruined my credit rating and has a judgement hanging over my head. I have no understanding why no one can stop this scam and put this company out of business???

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