ePayData, Inc. Overview

Are you a decision maker with ePayData, Inc.? Claim this review.

Offering Merchant Services Since 1984

Established in 1984, ePayData, Inc. (epaydata.com) is a U.S.-based merchant account provider offering merchants a range of payment solutions. At the time of our previous update, the company appeared to to resell the processing services of Cynergy Data, but given Cynergy’s recent absorption into Priority Payment Systems, it may be that ePayData now resells the latter company’s services.

Headquartered in Colorado

The company’s corporate address can be found at 3025 S. Parker Rd. Ste. 610, Aurora, Colorado 80014. ePayData is a registered ISO/MSP of Merrick Bank, South Jordan, Utah. Michael Dinnen is listed as the owner of ePayData, Inc.

ePayData, Inc. Review Table of Contents

  • Costs & Contract: ePayData offered a three-year contract through Cynergy Data with an early termination fee of $495, which is likely similar under Priority Payment Systems.
  • Complaints & Service: ePayData has received fewer than 10 public complaints.
  • BBB Rating: ePayData has an “A+” rating with the Better Business Bureau and has received zero complaints in the past three years.
  • Sales & Marketing: ePayData appears to hire independent sales representatives but has not received any complaints about its sales practices.
  • Rates & Fees: How Merchants Got The Best Rates With ePayData

ePayData, Inc. Statement Analyzer

Find hidden fees, pricing errors, and overcharges in your ePayData, Inc. merchant account statement. Not with ePayData, Inc.? That's ok, we can find excessive fees in any statement. In fact, We've found $777,476 in hidden fees in 2019 already! Submit a recent statement to try it out for free!

  • Accepted file types: pdf, doc, docx, png, jpg, xls, xlxs.

Products & Services Offered

Types of Businesses Served

  • Retail
  • MOTO
  • Mobile
  • E-commerce
  • Restaurant

Our unbiased reviews are supported, in part, by helping you find highly rated merchant accounts. You can learn more here.

ePayData, Inc. Rates, Fees, and Costs

Key Points

Swiped Rate 1.00% - 4.99%
Keyed-in Rate 1.00% - 4.99%
Early Termination Fee $495
PCI Compliance Fee Variable
Equipment Lease Terms Variable

Three-Year Agreement

An early version of ePayData’s standard contract is available below. Although Cynergy Data is now Priority Payment Systems, if ePayData still resells the credit card processor’s services, newer contract versions are likely to look very similar. The service term through Cynergy Data was a three-year agreement that automatically renewed for one year unless the company was notified of the merchant’s intention not to renew at least 90 days before the end of the initial term. The contract includes an early termination fee of $495, which is higher than the industry average, and the paperwork includes prompts for sales representatives to fill in other fees themselves.

Negotiate Your Fees

Given ePayData’s reliance on independent contractors, it is likely that fees will vary from agent to agent and are somewhat negotiable. Merchants are strongly encouraged to negotiate for these fees to be lower or eliminated entirely to get terms to be more competitive with the cheapest merchant accounts. See the ePayData Merchant Agreement.

Are you happy with your ePayData, Inc. fees? Tell us about them before your go!

Response from ePayData, Inc.

Are you a representative of ePayData? Add your voice to this section for free!

ePayData, Inc. Complaints & Customer Reviews

Key Points

Total Online Complaints <10
Live Customer Support Yes
Most Common Complaint N/A

Clean Complaint Record

We are currently unable to locate any ePayData reviews that describe the company as a scam. In fact, the company is showing a total absence of reviews, either positive or negative, on all consumer protection websites.

ePayData Lawsuits

We have not found any outstanding class-action lawsuits or FTC complaints filed against ePayData. Dissatisfied merchants who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.

Customer Support Options

The company’s nonexistent complaint volume is indicative of either a capable and responsive support team at ePayData or the possibility that ePayData outsources its customer support to its backend processor. In the latter case, many ePayData complaints might end up on alternate online profiles. In the absence of any evidence that this is occurring, however, we are awarding ePayData an “A” in this category. ePayData offers phone and email support but does not currently qualify as a top-rated payment processor for customer service.

Do you have a complaint or testimonial about ePayData, Inc.? Make your voice heard before you go!

Response from ePayData, Inc.

Are you a representative of ePayData? Add your voice to this section for free!

ePayData, Inc. BBB Rating Summary

Key Points - BBB

Product & Service Complaints 0
Billing & Collection Complaints 0
Advertising & Sales Complaints 0
Guarantee & Warranty Complaints 0
Delivery Complaints 0

No BBB Complaints

ePayData has been accredited with the Better Business Bureau since 2012 and maintains an “A+” rating at the time of this update. There have been zero complaints filed against this company with the BBB in the last three years. ePayData has received one positive informal review, but it should be noted that the BBB does not verify the authenticity of these reviews.

An “A” Performance

Given ePayData’s lack of complaints, we agree with the BBB’s rating in this case. Merchants should be aware, however, that there is reason to be skeptical of the BBB’s rating system.

How has ePayData, Inc. treated you? Tell us about it here!

Response from ePayData, Inc.

Are you a representative of ePayData? Add your voice to this section for free!

Truth In Marketing & Advertising

Key Points

Employs Independent Resellers Yes
Advertises Deceptive Rates No
Discloses All Important Terms No

Outside Sales Agents

ePayData appears to utilize a combination of in-house telemarketing and 1099-employed independent sales agents to market its services. These practices are common within the industry and often result in an increased complaint volume among merchants. In this case, though, we were unable to locate any negative ePayData reviews that mention the company’s sales team.

No Deceptive Advertising

As another point in the company’s favor, ePayData does not appear to engage in any deceptive advertising strategies in its official materials. If you suspect that you have had undisclosed fees added to your ePayData contract, we recommend seeking a third-party statement audit to eliminate hidden fees. In addition, if you have any experience with ePayData’s sales team, please describe that communication in the comment section of this review.

Did you get what you expected from ePayData, Inc.? Tell us why, or why not.

Response from ePayData, Inc.

Are you a representative of ePayData? Add your voice to this section for free!

ePayData, Inc. Marketing Example

ePayData, Inc. Logo

Our Opinion of ePayData, Inc.

A Solid Option for Most Businesses

According to our standards, ePayData rates as an above average merchant services provider and does not appear to be a ripoff. The company’s contract terms are slightly less competitive than industry averages, but a low complaint rate seems to indicate that ePayData compensates for this at least in part through its customer service. Merchants are advised to carefully examine the company’s contract terms before signing up for a merchant account and to compare ePayData’s pricing to the top overall merchant account providers.

We rely on your feedback about ePayData, Inc. to keep this review accurate and up-to-date. Please take a minute to tell us about your experience. We and the small business owners of this world thank you!

Thank you for reading my review. I hope that it has helped you with your research.

My Qualifications

I'm a former credit card processing sales director who left the industry to start my own a small business. From the time that I starting working in the merchant services industry to when I left to write about it, I've been on the pulse of payments for nearly 15 years. It didn't seem fair to keep this insider knowledge to myself, so decided to build this website to help you research which providers to use and how to save money on rates and fees. I've reviewed hundreds of companies, read thousands of user reviews, and learned the pricing tricks of every provider. If you have questions about credit card processing, you can find the answers here. Simply scroll to the top of the page to find the search bar. You can also message me if you need any guidance.

Need help understanding your rates and fees? Submit a recent statement and I'll take a look at it for free.

Submit a Statement

  • Accepted file types: jpg, png, pdf, xls, xlsx.

No Reviews Yet Leave Your Review for ePayData, Inc. Below

Leave a Review for ePayData, Inc.

Your email address will not be published. Required fields are marked *

Please do not use profanity or ALL CAPITAL LETTERS in your review. Reviews must provide a detailed account of your experience. By submitting a review or comment to CPO, you are agreeing to our Comment Policy.