Erply Review

Name: Erply
Item: Erply
Rating: 4.67
Author: Phillip Parker

December 2, 2019

We take our role in providing guidance and education regarding the card payment industry very seriously. At our own expense, we have vigorously defended our right to continue expose unethical and predatory practices in the industry, successfully defeating every attempt to silence us. However, fending off frivolous lawsuits is costly. To sustain these efforts, one of the ways we generate revenue is through affiliate partnerships with ethical providers. This means that some of our outgoing links connect business owners to trustworthy, low-cost payment processors, which is what most of our readers seek. We see this revenue channel as a win-win-win for everyone involved. Business owners find good processors, processors get good clients, and we are able to continue to provide a valuable service to the small business community. We also recommend and link to many services that do not compensate us. Our priority is to guide you to the best solutions for your needs, regardless of potential revenue. If you have questions, please feel free to contact us.

All mentions of rate and fee costs are estimations based on publicly available information and client feedback. Actual costs may vary based on a variety of factors unique to your business.

Erply

Rating

4.67/5

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A POS Solution Backed By Worldpay and TSYS

Erply provides a POS solution for merchant accounts that can be either cloud-based or installed locally. This allows the software to function in both online and offline modes, unlike other POS systems that require an active internet connection to function. Although data is stored via cloud connectivity, the software's main features can be used offline. According to the company's website, Erply relies on Cayan, WorldPay, and TSYS for its payment processing. Rates and fees associated with those payment processors come in addition to those Erply charges for its POS solution. Erply designs its software to cater to the needs of retail merchants. However, the company also makes POS solutions that suit coffee shops, grocery stores, and other large inventory merchants. Extensive inventory tools are at the core of the POS in respect to its targeted demographic. Erply works for small to mid-sized and larger businesses. The company offers different plans depending on the size and scope of business. Those plans include a range of features such as inventory, sales, and multi-store management tools.

Location and Ownership

Despite doing most of its software development in Tallin, Estonia, Erply is headquartered at 302 West 37th Street, Floor 6 New York, NY. The company also maintains offices throughout the world in Australia, Canada, Denmark, Estonia, Finland, New Zealand, Singapore, and the United Kingdom. Depending on whether a merchant uses Cayan, TSYS or WorldPay for its processing, the company relies on either US Bank, Minneapolis, Minnesota, and Wells Fargo Bank, N.A., Walnut Creek, California or through Global Payments or Fidelity National Information Services, the company that own TSYS and WorldPay, respectively. Kris Hiiemaa is listed as the company's CEO.

Erply Review Table of Contents

Costs & Contract: Erply offers 3 different monthly pricing plans for its POS system as well as the option of enterprise pricing. A tiered rate structure is associated with those plans.
Complaints & Service: Erply has received more than 10 public complaints.
BBB Rating: Erply currently has no rating with the Better Business Bureau despite receiving 0 complaints on its profile.
Sales & Marketing: Erply does not employ independent resellers and has not received any complaints about its in-house sales practices.
Rates & Fees: How Merchants Got The Best Rates With Erply.

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About Us

CardPaymentOptions.com

Established 2009

My name is Phillip Parker, and I started this website back in 2009 as a simple blog to call out shady credit card processors that were taking advantage of small business owners. At the time, I had no idea this side project would grow into a leading voice pushing for transparency and integrity in the payment processing industry. I also didn't anticipate just how far some of these companies' owners would go to try to silence me.

I was recruited out of college for a sales role with a credit card processor. At the time, I didn't realize the “training” was really about tricking me... into selling business owners expensive processing with hidden fees and long-term service agreements. In my first few sales, I unknowingly cost friends and family thousands of dollars after they trusted me to switch their services. When it finally clicked that something was seriously wrong, I was furious. I quit immediately and made a promise to expose that company and any others operating the same way. That promise is what led to the creation of this website.

As I wrote about these processors, their tactics, and the people behind them, the articles started to spread among business owners. News organizations picked up the stories, readers shared them online, and traffic to the blog took off. Unsurprisingly, that also caught the attention of the companies and individuals I was exposing.

Over the last 17 years, I've received several anonymous death threats and defeated four lawsuits meant to intimidate me into taking my blog down. Their efforts to muzzle me only made my determination to expose them even stronger, leading me to work with state authorities to help shutdown some of the worst offenders.

I'm proud to say that of the millions of people who have read my work, thousands have taken the time to write and thank me for helping them narrowly avoid a very costly mistake. This blog has played a small role in pushing the industry toward more ethical practices - but there are still bad actors out there, which means the work isn't done.

If I can offer one piece of advice, it's this: get every promise in writing, and take the time to review contracts carefully. Tools like ChatGPT can help surface red flags and uncover expensive surprises buried in the fine print.

If you've made it this far, thank you for reading. I truly appreciate you being here, and I wish you every success with your business.

Our Research Methodology

Pricing & Fees

We analyze all costs including rate structures (interchange-plus, tiered, flat-rate, etc), monthly fees, equipment costs, early termination fees, and hidden charges. This data is gathered from service agreements, statements and client feedback.

Features & Technology

Evaluation of POS systems, e-commerce integrations, mobile capabilities, reporting tools, recurring billing..., and developer resources. When possible, we directly test services and hardware. Otherwise, we rely on client feedback and public information.

Customer Support

We evaluate availability across phone, email, chat, and social channels. Measuring hold times, night and weekend availability, and client feedback regarding effectiveness, professionalism, and resolution rates.

Contract Terms & Conditions

We review service agreements and equipment contracts for reasonability, transparency, and fairness. We focus on uncovering any predatory clauses, such as unjustified early termination fees, hidden costs, and unclear cancellation policies.

User Experience

We comb the internet and interview current and former clients to evaluate the overall user experience and identify any common pain points that may impact the user experience.

Sales & Marketing Practices

We evaluate sales tactics, marketing materials, and client feedback to determine the level of transparency and ethical nature of the provider's approach. Does the provider publicly disclose pricing? Do they use teaser rates? We score based on these and other factors.

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