Payment Processing
LevelUp offers an app that enables businesses to accept credit and debit card payments in a unique way, distinct from traditional merchant account providers. The service is marketed to consumers as a secure method to store payment card information and pay businesses using unique QR codes displayed on their mobile devices. This technology allows customers to connect with LevelUp clients and earn rewards for loyalty and first-time visits. For businesses, LevelUp provides data and insights about customer visitation and purchasing patterns, which can be used to enhance engagement through customizable loyalty programs and targeted incentives for new customers.
A Secure Supplement
LevelUp is designed as a marketing supplement rather than a replacement for traditional merchant accounts. Businesses join the program by downloading an app for their iPhone or Android device and completing a short setup process. LevelUp can also provide an optional countertop docking station and an Android app to read customer QR codes. The company handles payment data storage, minimizing risk for both clients and consumers.
Customer Engagement Services
LevelUp includes features for customer engagement beyond simple transactions, such as loyalty programs and promotional campaigns aimed at retaining customers and encouraging repeat business.
Data Analytics and Reporting
Merchants using LevelUp have access to detailed analytics and reporting tools that track payments, customer behavior, and key performance indicators.
Order Ahead and Digital Ordering
LevelUp’s “Order Ahead” functionality allows customers to place orders in advance through the app, enabling them to skip the line and improve their overall experience.
Integration Capabilities
LevelUp is compatible with various point-of-sale systems and can be integrated into existing hardware and software solutions, providing convenience for businesses with established POS systems.
Regulatory Compliance
LevelUp ensures that its payment processing adheres to industry compliance standards, including PCI compliance, offering a secure option for businesses concerned about data breaches.
Location-based Services
LevelUp offers location-based services to deliver offers and promotions to customers when they are near a store, encouraging in-store visits and purchases.
Customizable User Experience
The app’s interface can be customized to align with a business’s brand identity, enhancing the overall user experience and reinforcing brand consistency.
