Overview
In this review of National Merchants Association (NMA), we take a detailed look at this merchant account provider that markets itself as a “merchant advocacy group.” We cover their payment processing services for both in-store and online transactions, with particular attention to their work with high-risk industries. The review critically examines NMA’s advocacy claims by comparing them to their actual services, rates, fees, contract terms, and membership benefits, highlighting both advantages and potential drawbacks. We also address customer complaints, legal challenges, marketing tactics, and employee feedback to provide insight into their reputation, support quality, and overall business practices. By the end, you’ll have a clear understanding of whether NMA is a suitable option for your merchant service needs.
About National Merchants Association (NMA)
Established in 2004, National Merchants Association is a merchant account provider that operates under a membership group structure based in Temecula, California, though it appears they are now also operating out of Las Vegas, Nevada. The company offers membership terms through Merrick Bank, Commercial Bank of California, and itself. However, due to the recent lawsuit against CBC, it is likely the two companies are no longer partnered. The company often markets itself as a "merchant advocacy group," which may give some clients the impression that it is a non-profit organization or a third-party entity. However, it is a for-profit credit card processor. There is some evidence that the company is an ISO of Global Payments and First Data (now Fiserv).
