Updated 3/6/2019: The website for Tribul, LLC (tribulonline.com) appears to no longer be an active website, and several recent complaints seem to suggest that nobody at the company is returning calls. At this time, Tribul appears to be a defunct organization. If you have any knowledge of Tribul’s status (whether it is still active, operating under another name, or no longer in business), please leave that information in the comment section below this review.
Tribul, LLC (tribulonline.com), is a merchant account provider serving a wide range of industries, from sole proprietors to national retailers. Services include credit card authorization and settlement, debit processing, electronic benefits transfer (EBT), e-commerce, gift card program and point-of-sale terminals (POS).
Founded in 2005 in New York City, Tribul is not an accredited business of the Better Business Bureau (BBB) and ranks with an “F” grade. A total of 24 complaints were made of which include two regarding issues with advertising and sales, 10 for billing and collection, and 12 with products and services. Of the 24 complaints, 19 were resolved with BBB assistance and Tribul failed to respond to five of the others.
Approximately five complaints have been registered on other consumer-protection websites and these issues include problems with unauthorized fees, difficulty cancelling accounts and former agents alleging stolen residual commissions. No representatives from Tribul have responded to any of the complaints at the time of this review.
Tribul Merchant Services, LLC registered ISO/MSP of BMO Harris, N.A., Chicago, Illinois.