Appstar Financial FAQ

By Phillip Parker

Last Updated: November 20, 2023

What services does AppStar Financial provide?

AppStar Financial is a U.S.-based merchant account provider that offers credit card processing services primarily to small and mid-sized businesses. These services enable businesses to accept card payments from customers.

What services does AppStar Financial provide?

AppStar Financial provides a range of payment acceptance services, including credit and debit card payments, EBT, check services, and gift cards. They also offer e-commerce solutions, mobile payment solutions, and a cash advance program. Additionally, they have a cash discount program that allows businesses to pass the cost of accepting credit cards on to their customers.

Are there any complaints against AppStar Financial??

Yes, there are over 100 negative AppStar Financial reviews and complaints online. Common complaints include deceptive sales tactics, constant telemarketing calls, undisclosed fees, and holding of client funds. Some former agents have also reported being sent to bogus appointments with business owners.

Has AppStar Financial faced any lawsuits?

In December 2016, AppStar Financial was named as a defendant in a class-action lawsuit accusing them of multiple violations of the Telephone Consumer Protection Act of 1991. In March 2017, another lawsuit was brought against them concerning the alleged misclassification of former workers as independent contractors.

What are the contract terms for AppStar Financial?

While specific terms can vary, some reports suggest that AppStar Financial locks clients into a three-year contract with high cancellation fees.

How does AppStar Financial’s pricing compare to industry standards?

Based on available reviews and feedback, some clients have reported that AppStar Financial’s pricing might be on the higher side compared to industry standards.

Are there any hidden fees associated with AppStar Financial?

Some clients have reported undisclosed fees and charges, including an ETF and PCI compliance fee. It’s essential to thoroughly review the contract and clarify all terms before signing up.

How does AppStar Financial handle customer service?

There have been complaints about AppStar Financial’s customer service, including issues with telemarketing calls and challenges in resolving disputes.

What should potential clients be aware of before signing up with AppStar Financial?

Potential clients should be aware of the concerns raised by existing or past clients, especially regarding sales tactics, contract terms, and fees. It’s recommended to review all documentation and seek clarity on all terms before entering into an agreement.

Where is AppStar Financial located?

AppStar Financial’s corporate headquarters is located in San Diego, California.

Appstar Financial Summary

AppStar Financial is a San Diego-based merchant account provider catering primarily to small and mid-sized businesses. They offer a range of payment solutions, including credit card processing, e-commerce, and mobile payments. However, the company has faced criticism for alleged deceptive sales tactics, undisclosed fees, and aggressive telemarketing. Some clients have also reported high cancellation fees tied to three-year contracts. Potential clients are advised to thoroughly review contract terms before engagement.

See our in-depth Appstar Financial Review for all the details.

About The Author

Phillip Parker

Phillip Parker is an independent card payment expert specializing U.S. and Canadian point-of-sale, e-commerce, and mobile payment acceptance. He has nearly two decades of experience in credit card processing as a journalist and consultant. Phillip is the creator of this website and has written over 1,500 articles covering numerous payment acceptance topics. He has also published critical reviews about most merchant services providers currently in operation.

Expert Guidance

Phillip has consulted businesses of all sizes from mom-and-pop shops processing $10K per month to enterprise level organizations processing in excess of $300MM annually. His specialties include:

– Merchant Account Statement Auditing
– Rate & Fee Negotiation
– Processor & POS Selection
– Software Integrations
– Risk Assessment
– Fraud Prevention
– General Processing Advice

Schedule a Consultation Here

Phillip’s Top Picks

Phillip has researched and reviewed over 1,000 merchant services providers over the last 15 years. He also owns multiple businesses that accept credit card payments. If you are looking for an ethical credit card processor that doesn’t hide fees or lock you into expensive contracts, see Phillip’s merchant account picks here.

In The Media

In addition his contributions on CPO, Phillip has also been quoted in several major publications such as The Los Angeles Times, INC Magazine, Miami Herald, Computer World, and numerous others. If you would like to interview Phillip for your story or podcast, please reach out here.

Follow Phillip Parker

Reader Comments

Tell Us What You Think

Your email address will not be published. Required fields are marked *

Copyright

Any unauthorized copying and reproduction of the content of this page, including all meta data and computer code, is strictly prohibited. While the information in the above article is believed to be accurate as of its publish date, the author and publisher make no representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the contents. The author and publisher shall in no event be held liable to any party for any direct, indirect, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of this material, which is provided “as is,” and without warranties. Any and all use of trade names and/or marks are for identification purposes only and shall not be construed as a claim of affiliation, or otherwise, with CardPaymentOptions.com, Inc. ("CPO") in any form. The sole purpose of the material presented herein is to alert, educate, and inform readers. It is not intended as legal or financial advice. We may earn revenue if you obtain services from a provider that we recommend. See this page to learn how we support our operations.

FTC & Advertising Disclosure

We take great pride in providing one of the only objective an unbiased merchant account review websites on the internet. To support this enormous responsibility we earn some of our revenue through affiliate fees and advertising. These revenues in no way influence our ratings or reviews. Learn more about our monetization policies here.

Show disclosure

We are committed to ensuring the accountability of credit card processors by bringing transparency to their business practices. Our primary objective is to safeguard North American businesses from unscrupulous processors that impose substantial rate markups, unjustifiable fees, and exploitative contracts that result in annual losses of billions of dollars for small business owners.

We have been in operation since 2009, diligently conducting comprehensive research, publishing extensive reviews, and monitoring more than 1,000 payment processors. Our expertise in the merchant services industry has garnered recognition from esteemed publications such as the Los Angeles Times, INC Magazine, The Atlantic, and the Miami Herald, among others.