Capital Payments Review

Rates as Low as 1.7%, No Monthly Fees, No Contract, 24/7 Support. See Who It Is Now.

Capital Payments Logo
Capital Payments
Star Full Star Full Star Empty Star Empty Star Empty
Capital Payments

Agree with our rating?
Tell us about your experience with Capital Payments in the comment section below.

UPDATE 1/22/2019: Capital Payments changed its business name to Bluefin Payment Systems in August of 2012.

Capital Payments, LLC ( is a relative newcomer to the electronic payments industry.  Founded in 2007 in Melville, New York, the company appears to be an upwardly moving company having already made its first acquisition, Applied Merchant Systems, in late 2009. Capital Payment serves businesses of most types and sizes, and offers a wide range of processing services and equipment including virtual terminals, online payment gateways, POS systems and tabletop terminals.  The Company’s headquarters is located at 1050 Crown Pointe Parkway, Suite 720 Atlanta, Georgia 30338, and also has offices in New York and Chicago.

these processors announce that they now sync with quickbooks

Capital Payments Reviews and Complaints

Here's What Their Clients Say

This section will no longer be updated due to the fact that Capital Payments is now Bluefin.

Capital Payments BBB Rating and Report

Our Better Business Bureau Profile Assessment

At the time of this review, Capital Payments has two Better Business Bureau profiles.  The first uses the address for the New York based office and has an ‘A’ rating with a total of three complaints filed in the last 36 months. Two of the complaints are regarding problems with products and services, and one with advertising or sales issues.  Only one was resolved to the merchants’ satisfaction leaving the other two unresolved, although the BBB believes that Capital Payments made a good faith effort.

The other BBB report is a little confusing because it uses the corporate headquarters address for the company, but says that is for “PayQuake and Capital Payments, LLC.”  This report give the company a “C” rating with only one complaint filed. The complaint, concerning billing and collection, was not resolved to the merchants satisfaction. The BBB report itself appears to be incomplete and also misclassifies the type of business in which Capital Payments engages.

As of this review, there is only one other complaint filed outside of the BBB regarding Capital Payments. In the report a merchant complained of a bad experience regarding a hold that was placed on one of his sales causing him incur fees even though he was forced to reverse the transaction.  Later he added another note stating that Capital Payments had promised to resolve the problem and refund the fees.

in the news apple versus banks

Capital Payments Fees and Rates

A Closer Look at the Contract

Don't Fall Into An Expensive Trap. See Who The Worst Processors Are.

This section will no longer be updated due to the fact that Capital Payments is now Bluefin.

Capital Payments Jobs and Employment

Hiring Standards and Ethical Marketing Assessment

Audit Your Current Statement To Find Its Hidden Fees

Processing statements are intentionally complicated so that they can overcharge you. Get clarity before you switch.

This section will no longer be updated due to the fact that Capital Payments is now Bluefin.

Capital Payments Review Summary

Our Final Thoughts and Opinions

This section will no longer be updated due to the fact that Capital Payments is now Bluefin.

If you found this article helpful, please share it!

Capital Payments Competitors

Compare Quotes From These Processors

Customer & Employee Reviews

What Others Are Saying About Capital Payments

Leave a reply

Your email address will not be published. Required fields are marked *


Comments must contain details about your experience. Please do not use ALL CAPS. Self-promotion, marketing content, or contact information of any kind will not be published. By submitting a comment, you are agreeing to our Comment Policy

6 Responses


    I am a Merchant, in business 32 years and the victim of major Stolen Credit Card Fraud.
    First Data is taking no responsibility and doing “chargebacks” to my Company’s Bank
    Account. It appears that this is a relatively new area of the Law and very few Attorney’s will represent the Merchant. Do you have any suggestions, referrals?

  • David

    Horrible customer service, the person I talked to on the phone couldn’t answer any questions without putting me on hold for 5 minutes. They didn’t seen to care about my situation and did give any warnings of penalties. We are now being charged over $1000 because they would not allow us to pull more than a certain amount from someone’s acct. at one time.

    • Phillip CPO

      Hi David,

      Can you provide more detail about your experience? It’s helpful to other business owners and will ensure that your comment remains published. Thanks!

  • S

    Our company has originally signed up for merchant services with Applied Merchant Systems. That company was aquired by Capital Payments, and that’s when the nightmare began. Customer service was non-existant. It wouldn’t be an overstatement that chargebacks were a good 15-20% of all transactions (and virtually 0 before and after Capital Payments). Customer service is provided by a third party that doesn’t have a clue about the customers or the service. They were never able to tell who the chargeback was initiated by, etc etc.
    When we finally decided to change providers, it took a whole research to find out who to call. Each place we called gave us the phone number of yet another place that was handling cancellations. A few months after the cancellation we found out that the account was still active ! After another calling session, the company has sent me a form that needs to be filled out in order for the account to be cancelled. The form among other things states: Reason must be checked in order for the merchant account to be properly closed. However, being scam-artists is not provided as one of the options. A pity.

    Thank you.

  • Don Meredith

    I hate Capital Payments, as they have ripped me off. I did a search for small business start-up funding and
    they contacted me about a merchant acount loan. This is a ploy to get account info under the guise of
    needing the number to deposit money into and all they do is withdrawl their fee. This is even after you cancel as
    once you sign up for the merchant account, all the talk of lending you money is ignored. This is fraud. They
    claim to be a lending institution for vulnerable start-up companies, then rip you off for a merchant account
    that you can’t use without the funding in the first place. It’s all about greed for the rich. I wish they’d have to play fair like they expect us to do.

    • Director - Credit/Risk Management

      Capital Payments has a referral partnership with a company called Merchant Loans, whereby Merchant Loans refers their current clients and prospective clients to Capital Payments for payment processing services. Mr. Meredith was referred to us in March for a merchant account (credit card processing) . After being approved for a merchant account, Mr. Meredith wanted to get a business loan from Capital. We explained to him that Capital Payments does not lend money, we provided credit card processing.

      Mr. Meredith thought that both Capital Payments and Merchant Loans was one company. When he found out that Capital does not provide loans, he canceled his merchant account with us and we refunded his March merchant account fee.

      He was very clear that our account executive that helped him open his merchant account was honest and respectful. He also commented on our A rating with the Better Business Bureau and was very appreciated in our resolution of this matter.


Copyright ©, Inc. (Digital Fingerprint: 0d38c6720f0d78a701b74d58653af608). Getting paid to re-write this page? Click here to earn a reward.

Any unauthorized copying and reproduction of the content of this page, including all meta data and computer code, is strictly prohibited. While the information in the above article is believed to be accurate as of its publish date, the author and publisher make no representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the contents. The author and publisher shall in no event be held liable to any party for any direct, indirect, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of this material, which is provided “as is,” and without warranties. Any and all use of trade names and/or marks are for identification purposes only and shall not be construed as a claim of affiliation, or otherwise, with, Inc. ("CPO") in any form. The sole purpose of the material presented herein is to alert, educate, and inform readers. It is not intended as legal or financial advice. We may earn revenue if you obtain services from a provider that we recommend. See this page to learn how we support our operations.

FTC & Advertising Disclosure
We take great pride in providing one of the only objective an unbiased merchant account review websites on the internet. To support this enormous responsibility we earn some of our revenue through affiliate fees and advertising. These revenues in no way influence our ratings or reviews. Learn more about our monetization policies here.
closecloseShow disclosure

About The Author

Phillip Parker is the creator and author behind this website. He has over 15 years of experience in the credit card processing industry as a journalist, consultant, and former merchant account sales professional. He started this project as a blog to expose merchant services providers that engage in predatory business practices, such as deceptive marketing, misleading pricing, and high-pressure sales tactics. His goal is to help business owners find merchant account providers who serve their industry well while offering fair rates with no junk fees and no long-term commitments.

Phillip has researched over 1,000 payment processors and been quoted in numerous high-profile publications, including the Los Angeles Time, INC Magazine, The Atlantic, and the Miami Herald among others.

Need advice on card acceptance? Schedule a consultation with Phillip.

Phillip’s Top Processor Picks:
Retail, restaurant, e-commerce, mobile, professional services, and invoicing, Phillip recommends Helcim and CDG Commerce.

High-risk businesses, Phillip recommends PaymentCloud and Host Merchant Services.

How Our Ratings Work

Please note that our rating system was overhauled on April 26th, 2023. Reviews dated before this date may not score in accordance with the following.

Star Rating Criteria:

At the start of our research, all processors are awarded five stars. We deduct stars if the processor engages in any of the following:

– One star deduction if the processor has any junk fees.

– One star deduction if the processor does not post its pricing clearly on its website.

– One Star deduction if the processor is suffering from moderate client complaints.

– Multiple Star deductions if a processor is suffering from severe complaints, imposes unjust cancellation fees, markets non-cancellable equipment leases, engages in predatory rate pricing, or may be engaged in illegal activities.

Get all of the details regarding out rating criteria here.

Educational Resources

Before You Switch Processors, Find Out How Other Businesses Got Fee Refunds From Their Current Processor.

Phillip's Popular Reviews
stripe logo
Stripe Credit Card Processing
June 9, 2023
square credit card processing logo
Square Card Reader & POS
March 19, 2023
Intuit Merchant Services
March 17, 2023
Shopify Logo
Shopify E-Commerce
February 11, 2022

Here Are The Processors Who Don't Hide Fees

Some processors have no monthly, no annual fees, no contract, and cheap rates.

Phillip's Top Picks by Industry

Should You Work In Merchant Services?

It's a cut throat industry. Get the truth here.

Quickbooks Payments Too Expensive?

These processors offer Quickbooks integration and have low rates.

Overpaying? Find Out.

processing cost calculator

Here's Where To Report Bad Processors

Start by leaving a comment at the end of this review


Our Readers Frequently Choose